Customer Ratings & Reviews

Friendly and willing to answer I had. They arrived on time and completed the job quickly without any shortcuts!

GREAT customer service! I was very pleased with their work.

The phone service was not great. The reps themselves were nice, but my call was hung up on several times and there was also disconnect between my original appointment and a second appointment. It took me HOURS to get my appointment scheduled and several more hours to figure out when they were actually coming. I had 2 appointments made for me, all the while they were never coming to the first one scheduled, even though everyone told me it was on their schedule for the day! Other than that, the reps who came to mount the TVs were helpful and efficient.

Great team arrived in an extremely clean van--which then set a tone. Dave and his partner were polite, clean, and accommodating of questions. They were excellent reps of the Geek Squad. Give em a raise!!

Everyone at Geek squad is always GREAT and always go that extra mile to help me understand everything they’ve done or will do that I might need

Geek Squad hung my tv and got it up and running; a bit more difficult since receiver, etc., are behind the wall inside the closet! Very professional and talented!

They were the best, set everything up for me mounted my TV and showed me how to operate the fire stick and everything.

The Geed squad was on time. The did a great job of mounting my TV. Helped with solving a problem of hooking speakers to the TV and cleaned the area of packing materials. I am very pleased.

Excellent work and very professional!! The guys are quick and fast!!

The Geek Squad disconnected our old TV and mounted & connected our new TV. The were very good with all the questions we had and explained how to get to the various features of the SmartTV & apps. Plus they hauled off the old TV.

The Geek Squad Agents did a great job mounting my 43" Smart TV to the wall. It was straight and everything was connected properly. The crew were very pleasant and professional. I would recommend Best Buy anytime.

Super professional group of guys. Worked seamless together to install my 98 inch TV with no issues.

What do you say about a mounting bracket it works great until it's left and right and up-and-down I would definitely buy it again the guys that installed it did a great job!

The agents installed my TV and connected it to all my devices They did an excellent job. I am very pleased with their work!!!

Love the service was very quick and they have casual conversation will do every time.

I’m so sorry to say I do not remember the name of my installer, but he was the most professional understanding person that you could ask for, he went beyond what I called the call of duty he made sure this customer was satisfied and happy

Both technicians were amazing and were very patient with me and my IT knowledge. They stayed after getting the TV set up to make sure I knew how to use the system

The agents brought me a new screen panel and installed it after checking out my new TV and determining the screen panel was the problem

The Samsung 75" tv I purchased is really nice, but this review is for the installers. They were so professional and did such a great job!!! I would highly recommend the install service and will definitely use them again.

The Geek Squad mounted my tv above my fireplace and it's quite sturdy.