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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1167 Showing 23,321-23,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Never miss my favorites shows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very study mounting! Never had a TV in the wall so this is a big change. Will never go back. Love the fact that I can move it around so I can see the TV in the living room or in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent placement and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff who placed my TV and sound bar above my fireplace were professional, friendly and knowledgeable. I appreciated their guidance when I was unsure of placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were funny, fast and professional while mounting my 65" tv. They cleaned up after themselves, put wire ties on my messy long wires and recycled my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were very knowledgeable and professional. They arrived when they said they would and cleaned up after themselves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! Very knowledgeable and professional. Extremely helpful. Cleaned area when job was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv mounted. The first crew that came left it crooked I had to get another crew to fix the original had done something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were perfect for our projects. Kendall and Matthew were each knowledgeable and were perfectionists. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” sony bravia installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever! Excellent customer service, follow up, on time, knew their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so fast and friendly. They set everything up for me and answered all my questions. A+++ Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fix everything....................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Instal Samsung 0LED 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV just fine but dropped one of the metal supports and damaged the hard wood floor, did not spend any time explaining to new remote, seemed in a hot rush to get to the next instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE SAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NEVER HAD BEEN ABLE TO MOUNT MY TV MYSELF. THE 2 GENTLEMAN WHO INSTALLED MY TV WERE GREAT. THEY WENT THROUGH EVERYTHING AS THEY WERE PUTTING IT UP. THEY INSTALLED THE MOUNT, TV AND SOUND BAR. THEY WERE WORTH EVERY DOLLAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were respectful and professional. Offered the best service and were happy to assist when asking for help with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received excellent service, the techs did the work that was needed to mount my TV . everything went well. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy mess-free friendly installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly, accurate, collaborative and proficient geek squad installers. Provided extra value I had not expected. Would give 10 stars if possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time, and worked in a efficient manner. Explained to me about how to use the different remotes. And even set up my echo dot (Alexa)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my TV on the wall. Tech did a great job and was clean and neat. Professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my Tv and all my devices. We’re very friendly and knowledgeable and happy to provide service.

    I would recommend this to a friend