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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1167 Showing 23,321-23,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Debbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T V The Geek Suad did a great job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television and my geek squad James and Joseph were amazing thanks guys for making my experience the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two servicemen who delivered and mounted our TV did a fantastic job. The were careful and neat in our home. They really took their time to make sure the TV was mounted level. They explained the different functions to us. Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goes beyond just installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, incorporate the surround sound system and balanced it, and showed my wife and myself the features of our new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better served and the two techs demonstrated their expertise as well as their communications skills. These are the kind of employees I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our tv were quick, efficient and on time. They explained step by step what they were gonna do and made sure we were satisfied. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, complete installation. Nothing else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and very helpful. They made installation process smooth and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were wonderful. Very professional and polite. Answered all of our questions. Very considerate of our home. Would not hesitate to have those two fellows back into our home for any additional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geel Squad for my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was excellebt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an excellent, professional job installing my television. Spent time making sure everything was perfect. I am looking forward to having him come again for other TV installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ribbon installation !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was polite. Followed infection control measures gloves, wipes, markers and extremely organized. Communicated to me. Demonstrated competency in what he was doing. I was beyond satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and nicely done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys setup the mount perfectly. They provide professional and excellent service. I’m glad I used their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectional service! Agents were on-time and professional. Made sure we were fully satisfied and helped with special requests to ensure the install was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StillaSonyGUy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, Fits flush up to the wall with a nice tilting and angle. Make sure you have a big room to install, will look awkward in a small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of delivering my TV, mounting it on the wall and hooking it up. They explained everything to me and were careful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful and so is Best Buy customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs did what they were supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents discovered that there was a problem with the new TV so they took it back after scheduling another appointment. They returned on time and completed the installation with a replacement TV that is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Installers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad installation 4 times recently ! Always prompt, courteous and efficient install. I have no reservation for using them again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialist Joshua mounted 75 inch tv and sonos soundbar. Wife asked if he could reposition the soundbar he did without any hesitation. He then thoroughly went through and how to control all the tv and soundbar.

    I would recommend this to a friend