Customer Ratings & Reviews

The geek squad came and installed my Tv on a wall. They were too quick and failed to ask how we wanted the hookup inside the wall. As a result, we have bundled wires impeding our ability to put furniture below the TV. A little morvtome explainingbwhat they were going to do would have greatly improved the experience.

The Geek Squad agents were professional and thorough. They arrived right on time, calling first, and installed my TV and all devices. They ran all cords through the wall for a clean professional look.

The agent removed my old TV and installed and connected my new TV on the wall. He was very skilled and personable. Would recommend him highly.

It was so nice to have the team install a 50" tv on the floor stand. We had a lot of other things to get ready for that day & this service saves us a lot of time.

The gentleman who came to mount my new TV was very professional, courteous, and offered great suggestions so I could love using my new TV. He cleaned up when he was finished, and made sure the TV worked correctly before leaving.

Great crew, polite and quick workers. In and out in a jiffy.

The geeks were great. Knowledgeable and REALLY wanted to do a great job. And they did !

This TV mounting bracket easily held my 43" Samsung TV and allowed me to be able to shift it to various positions with no fear of putting too much pressure on the bracket. It is a well designed and functional bracket.

Geek Squad guys present themselves professionally, installed 2 wall-mounted 85" Tvs quickly, and cleaned up after themselves. Overall 5Stars. Highly recommend.

Installed nice, wish they would have taken a little more time in showing me how the TV would look on the wall before they mounted it but thats my only issue.

Excellent customer service! I have used them twice and will definitely do so again!!!

I have the total tech package so I only costs me $50 to install the TV, which is an excellent price. I wish that the installers took a little more time to make the TV perfect. I kept complaining how the TV doesn't look straight, even though they show me the level has it straight. but if the house isn't straight, I want the TV to be a little tilted so that it looks straight on the wall, you know what I mean? I wish that they would have just listened to me and made it slightly crooked so that from a glance it looked perfect on my wall, I don't know why they couldn't just deal with it. after they left I pretty much adjusted the entire thing on my own just so it was level from my eyes view. (it was still considered straight when I put a level on it, the water ball was just a little on the line.

The guys were great and tv is mounted perfectly. Brought 3 guys to lift the 100" tv

Prompt, professional and courteous service. Highly recommend!

Prompt—professional—did excellent job and make sure I was satisfied before leaving

Installed the mantle mount pull down system for over a tall fireplace.....Geek Squad did an awesome job. Could not have done it myself. 77 inch OLED, and they balanced it perfectly

Pros all the way.. connected existing tv devices no problem.. thanks Best Buy

We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

Service was awesome, geek squad person was very good in what does. Very courteous and helpful.

Excellent service with professional knowledge and mounting of my tv and appropriate and accurate device connections.