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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1168 Showing 23,341-23,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two services members were polite and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work ethics, very resourceful and polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent job of reserching how to take old tv off my old mount and using it to mount my new TV. Installation and setup of new TV was quick and easy with them showing me my smart TV features. Awesome Geek crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superflous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided met all my expectations. They arrived and completed the requested items in a reasonable amount of time and completed the setup and connection to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very nice and respectful. They worked quietly, as I work from home and was still working as they mounted the TV and cleaned up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are true professionals with clear technical knowledge - never disappoint!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to price match items without the hassle. No issues ever with returning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service getting tv set up and sound bar working. Took all the boxes away too so we did not have to dispose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were terrific! Highly recommend them. Was a pleasure to deal with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooted my TV, found the proble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought me a new screen panel and installed it after checking out my new TV and determining the screen panel was the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organize and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the install and the professional that it wa sdone also making aure bo cabels are shown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arranged to have the TV I wanted delivered to my house without me going to the store. I really like this set up having a professional I can deal with and save me time from visiting the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. They arrived on time. Great communication. Got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv exactly how I wanted and they were especially nice….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech team to the RESCUE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were exceptional and were helpful in setting all of it up. My password was a problem and they figured it out right away and made appropriate recomendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our TV quickly and easily. They were very knowledgeable, and walked us through certain program features and functions. They made sure everything was working properly before they left. They provided great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fast and great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't to sure how I'd feel about having a TV hanging out in the open, but this product is great. Since it has two arms to extend out, the TV is very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - confidant the job was done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Stephen did a wonderful job mounting and connecting our new tv. He made sure we understood the operation of our new smart tv and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at Geek squad is always GREAT and always go that extra mile to help me understand everything they’ve done or will do that I might need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad comes through again to effectively & efficiently handle the tasks in my home. They did a good job, was finished & cleaned up the packaging trash swiftly.

    I would recommend this to a friend