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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1169 Showing 23,361-23,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squade installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team was very professional and helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Ontime efficient and clean. Pleasant people who worked well together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony mounted our TV very quickly and was very professional. Made sure all devices were plugged in and working before he left. Cleaned up workspace before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cowboy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the good work the team did to install all of my AV equipment. They were on time and did the work that I asked them to do. Good group of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and efficient. He mounted and connected all my devices. In addition he assured that I knew how to operate the devices and that they (devices) worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad when you need anything installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting tv in a tight spot. Friendly, efficient, knowledge and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent John and Adrian did an excellent job They were very informative and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin I think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young man was fantastic in his knowledge and made the experience a pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the job the geek squad did. There can be improvement on the people who set up appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team that did the install of our TV were really professional. Did a great job of following the COVID procedures and cleaning up before leaving. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis was an excellent tech. Helped me with other issues also. 30 minutes for installation - great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents mounted my tv and connected to all devices. They also provided me basic setup support with my new TV (really not part of the installation but the agent was nice to help me with that as well).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! Very knowledgeable and professional. Extremely helpful. Cleaned area when job was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, polite and helpful. They were also reasonably quick, and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set up the TV and sound bar and provided a tutorial on the TV functions and smart remote. He made sure everything was working properly and answered any questions I had before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service to Get my Mount & TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, got the mount put together and mounted on the wall, and then got the TV mounted. I so appreciate them for getting both the mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Frame TV and even went to the trouble to fish the cord through the wall and install wall plates. Nice guys who did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qeek Squad helped with data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employee arrived as promised. He was very helpful. Allowed me plenty of time to learn how to use the device. Helped by transferring data from my phone and into my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my old TV and installed and connected my new TV on the wall. He was very skilled and personable. Would recommend him highly.

    I would recommend this to a friend