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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1169 Showing 23,361-23,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech installed my new TV and showed me how to use it and explained my options for local cable, fire stick or just streaming. It is great to have some to help me with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” One Man Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer could not have been more friendly and professional! Very impressed that 1 man was able to walk mount an 85”! I had my doubts but he did an unbelievable job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squads customers service is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected and sync all devices. Did the necessary updates. Very knowable. Very pleased with the services received by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip was a knowledgeable, experienced, professional installer for my wall mounted TV and soundbar solution in my home. Highly recommend! Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and mounted as expected. Blake made sure that the TV was mounted as we wanted it to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television and my geek squad James and Joseph were amazing thanks guys for making my experience the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Rethink your price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt recommend purchasing due to being expensive. Better to ask your neighbors for help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and simple, took maybe a half hour. Explanation was limited and the crew didn't suggest or prompt to making sure to ethernet wire the TV. WIFI load buffer is a lot otherwise. Crew did do some small extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided the best customer service possible. They were neat. Organized and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and professional. He did a great job. And answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I couldn’t add my component audio receiver. Is their an adapter to add to my Comcast cable box so I can connect via RVA jacks?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't have asked for a better experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was lightning fast, very friendly and a joy to interact with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSquadGREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is most professional. They installed our Wall Mount and TV very quickly and efficiently. They knew what they were doing, and they did it. We are very pleased with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB contractor did super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we received prompt and professional delivery, install, setup, and instruction from the contractor working for BB. She was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and nicely done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys setup the mount perfectly. They provide professional and excellent service. I’m glad I used their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional polite and careful around my pets....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prompt activation with a highly professional team. Thank you, Kathy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called 20 min before he arrived so that I could be ready. He did a good job at inspecting the wall and mounting the tv perfectly without making any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very clean and thorough, mounted my TV on the wall and set it up for me with all my devices (blu-ray player, etc). Perfect job.

    I would recommend this to a friend