Customer Ratings & Reviews

We purchased these units for work for group reviews for spreadsheets, power points, Teams meetings, and to review construction drawings. The Best Buy rep coached us towards a very economical solution with the right economical wall mounts. Geek Squad installed professionally and timely. I would highly recommend these units.

The gentleman that brought my tv was very careful and had the tv mounted in minutes and made sure the tv was working and not damaged in anyway. Super happy with best buy and would recommend if you are wall mounting a large ( 65 inch or above ) to get the this.

Very good picture, easy to set up and convenient. We went to the store looking for a different brand bur once we walked past this we were sold! You don't have to have a cable box or fire stick!

The Geek Squad members were very knowledgeable and explained everything they were doing. They installed the mount and tv very quickly. They connected all the devices to my tv and also programmed the remotes. They gave me a tutorial on how to use the remote and all the features. They were very careful with the installation and did not leave a mess.

He was wonderful. Friendly, professional, knowledgeable and efficient. So much easier than trying to mount and hook up everything ourselves

Delivery team was very professional and did a great job installing my very heavy tv. My only complaint is the lack in communication on the time frame they were going to deliver. Initially i was told it would be delivered early afternoon, but they showed up at night and last on their route. I was just happy it got delivered after waiting 3 weeks for the tv.

Amazing Team from Bestbuy came in and installed this 98inch S5 from TCL. they did it fast and perfectly took care of all my wires. they even took the box and trash with them. God bless the BestBuy Team

The gentleman that came to my house to install the television was polite and knowledgeable. Gave me advice on where to install the TV and showed me how to use it. It's unfortunate that best buy is discontinuing this service as part of the total tech service.

The initial mounting by Geek Squad was fantastic, quick and no fuss but later on when my TV's WiFi got kaput, Geek Squad was asking me a fee for dismounting and recounting it after the manufacturer's repairs. This was disturbing since I was under warranty by both Best Buy and Samsung. After much deliberations and standing my ground they succumbed and the job was done. Geek Squad shoud be happy that I still gave them four stars.

Geek squad was excellent. They arrived on time and were able to quickly mount an 85 inch tv to the inch of where I wanted. As always great service with great employees.

I am happy with the wall mount service provided by geek squad. I didn’t want to take risk with my new 77” OLED TV so went for the best and happy with my decision. They also hid the cables under the wall neatly. Even though I am tech savvy and can do setup myself, they also did TV setup and connected it with soundbar and play station. Overall very happy.

The geek squad duo did a great job with installing the rack and mounting the big TV. They obviously have done this a thousand times before. Also have patiently explained to me how the TV works. Very satisfied customer here

The installers were professional, friendly, and completed the work with speed and efficiency. I would ask for this installer for all my electronics.

The agent mounted the TV and connected it to all our devices. He was very professional and answered all our questions relative to the care and use of our new TV. He also answered a few questions relative to the streaming services that are available.

They texted me to let know when to expect them. They called me to let me know they where 15 mins away and i sat down and watched them do their magic. It was a professional installation. They even ran the wire behind the wall for a clean look. Excellent job.

The installers were amazing. Honestly, way above and beyond what I expected. They were timely, courteous, and so professional. I couldn't be happier with the work they did. Really! They took into account everything I was hoping for and concerned about. When I order more, I really hope I get them again. I really mean it, they were superb!

The team did an amazing job setting up my new TV. They were professional, careful, and made sure everything looked perfect. The TV sits completely flush against the wall — super clean and minimalist, just the way I wanted it. They also took the time to explain the setup and made sure I was happy before they left. Highly recommend!

Very professional setup and installation. Looks clean and sleek.

I experienced an initial wall-mount of a large TV, and then two more exchanges due to faulty TV panels. The initial install was very good and accomplished according to my requested parameters in terms of height on the wall, in which the centre of the panel would be at seated eye height. This panel was defective and swapped for an identical panel. That second installer's helper never showed so I helped the installer with lifting the TV onto the brackets. I immediately detected the same panel defect and showed the installer who wanted to rush home and see if his TV had the same fault. That second panel was exchanged for a completely different type of TV which is thus far satisfactory. My only critique of these three installs is that the Geek Guys were very quick to program the initial settings which was difficult to follow, nor did they explain in any detail their proceedings or ask if I had other thoughts. Mostly the settings were as I would have done myself, and I did go back through each and every setting later. But a bit more coaching might have been appropriate. (To be fair, my comments and knowledge of my own associated audio/video components may have swayed them into thinking such simple instruction was not needed.) Nonetheless, other than two faulty TV panels, the installations were satisfactory.

The 2 Geek Squad gentlemen, Keith and Ken, did an outstanding job installing my 65” TV. They called with an arrival time, showed up on time, installed and set up the new TV, cleaned up and hauled my old TV away. They were courteous and efficient and we couldn’t be happier.