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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1170 Showing 23,381-23,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who installed the new TV (Campbell and ?) were outstanding. Not only were they polite, but they went out of their way to make sure I was satisfied with the quality of their work. Scoring 10+ out of 10!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed/mounted my TV and connected it to all my other equipment. Excellent job by them, very neat/clean. Gave us a short tutorial too. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgeable and provided excellent placement of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, efficient and knowledgeable. Best investment yet in purchasing the TotalTech service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my TV on the wall. Tech did a great job and was clean and neat. Professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so fast and friendly. They set everything up for me and answered all my questions. A+++ Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB contractor did super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we received prompt and professional delivery, install, setup, and instruction from the contractor working for BB. She was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with TV installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new wall mounted 85" TV. Technicians were friendly, efficient, and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians contacted me to let know when they would arrive. They arrived on time and were very informative and efficient. They setup my TV and showed me how to operate it and asked if had any questions. Overall a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents could not have been any better with their knowledge answering all of my million questions I had!!! These two made my purchase the correct one for me!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and professionally mounted a 60" TV on a wall above a gas fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful, Knowledgable Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Agents were terrific. Very polite, very focused on making sure everything was done professionally, and wonderfully helpful explaining features and capabilities. Could not be more pleased with their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician Marcus was exceptional. He was quick, efficient, professional and made sure we completely understood how to operate our tilt and swivel mounts before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sony is a step or two ahead of the rest of other TV manufacturers. Had no trouble setting it up. It is so worth paying a bit more for an item you use almost everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th agents were friendly, efficient, knowledgeable, and respectful. they wore masks, and booties over their shoes. They cleaned up after themselves and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and had my tv mounted quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed after a month of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the mount and the connected devices. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a bit a difficult tv mount but the agents were so patient and installed our tv perfectly. good job geek squad.

    I would recommend this to a friend