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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1170 Showing 23,381-23,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Did It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv on the wall were outstanding. I’ve always had fantastic service with Best But!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than installing myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so much better than mounting myself! I have the totaltech membership. I bought it because I was having multiple things installed, and it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by Clayton and crew. I usually do these installations myself but after the great job and great price, we will be using Best Buy Geel Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our Ned 65” TV. The young man was very nice, knowledgeable, and explained everything about the new TV and how to use the remote. We would recommend their service anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan! If anything happens best buy got me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anderson Silva was expert, professional, and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anderson Silva installed a smart TV in our home and hooked it up to the internet. He and his assistant were very quick, polite, orderly, and expert. Thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the service. Very conscientious of our needs and expectations. They were respectful, knowledgeable, and professional. Exceeded expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service. Technicians have the necessary training to do an exceptional job. Have made many purchases recently and am well satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful to my father and very nice and polite only buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I decided to get my tv mounted. Great experience with the installer. Took his time to make sure it was perfect. Looks great in my room. Was able to get rid of my tv stand and went with a glass shelf for my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great & very efficient!! They installed the new mount, put up our new tv & even showed us some cool new features on it. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Service Do Not Attempt on Your Own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting frame was heavy and required two Geekers to lift and mount it on the wall. Service was even better since Samsung provided free mounting for the tv purchased. Free or not, do not attempt this by yourself at “home alone”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services is A#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL the services I rec'd was STELLAR. A few companies and take notice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was A+ !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install...Mounting was right on the wall studs wires hidden... Crew of 2 worked well as a team answered questions and mounted perfectly centered as customer requested A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delevery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much , i had best experience with best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the Bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job wouldn’t think twice about getting them to my house for anything they are the bomb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was the same price as a Totaltech membership and the membership included installation! The team that came our was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv mount! exactly what I want & the price I wanted to pay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really nice and the mounting was perfect and even and they were really clean and they make sure it the was perfect place In The wall and they explain to us how to used the Tv and set up easily to used for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my new TV measured carefully and took care to make sure everything worked properly. It was also fun to talk with them about the Chiefs.

    I would recommend this to a friend