Customer Ratings & Reviews

As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

Both BB employees mounted my tv in my office and even connected it to wifi. Also walked me on how to install/set up the apps. Big Thanks!!

The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

The agents mounted my TV and made every effort to ask me if I wanted to hide cables or connect devices. I was super happy they were able to connect my older stereo to my TV.

The agent did his job. I was disappointed when I learned that installation was not free. That was one of the reasons I became a Total Tech Member.

The agent fixed everything and everything is working perfectly so far! and I love the fact that the agent knew enough about my appliance that he could get me the upgraded replacement part

The Geek Squad gentlemen came at the beginning of the window I was given. They called to let me know they were on there way. And they were just as friendly and knowledgeable in person as they were over the phone! Two thumbs way up!

Not very knowledgeable about TV but were able to mount it without too much problems. They need to be more attentive to leveling the TV.

The agents mounted my TV and connected all applicable devices and made sure everything worked before departing. They also made sure I understood how to operate all systems.

Great service getting tv set up and sound bar working. Took all the boxes away too so we did not have to dispose.

I'm grateful for the Geek Squad who delivered my TV and stand (which they assembled before delivery). They also relocated my existing TV and stand to another room and set it up. Great job!

Allison was absolutely amazing. Would definitely hire Geek Squad if I knew I was getting her.

Not happy about the cost to put my tv up. Best Buy charged $250.00. The mount was already there so all Geek Squad needed to do was put the tv up on the mount. The tv only cost $169.00 so the $250.00 charge was ridiculous..

They mounted my TV bracket to the wall and mounted the TV to the bracket in a short amount of time. They connected everything and setup my remote. I was watching shows on the new TV in no time.

Geek Squad did fantastic job installing the TV as well as guiding simple TV functions

The guys were on-time, knowledgeable, professional, very polite. They mounted and connected my TV quickly and carefully. Thanks!

Love the way your team sets up the televisions. Always efficient to every detail.

Very knowledgeable and complete, outstanding work !!

The agents mounted my tv and connected to all devices, they were quick and efficient. They made sure to place the mount exactly how I wanted it and also mounted my sound bar