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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1171 Showing 23,401-23,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geeks were great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where professional polite and efficient Love the guys who installed my tv it was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed a difficult fireplace TV mount without complaint or additional fees - very grateful and impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian and Kyle were amazing! Professional, knowledgeable, courteous, honest, and funny! They did fantastic job. Very much appreciated the guys and the service they provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and made sure my devices were hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad outstanding job with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max did great job with the install & gave us great tips on how to use our system. He called 30 min ahead of his arrival so we could be ready. Overall service was about an hour. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. Maintained time frame for a visit and very cautious ofCOVID-19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and talented Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my tv and got it up and running; a bit more difficult since receiver, etc., are behind the wall inside the closet! Very professional and talented!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv and made sure everything was working properly before they left and I really appreciate that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have asked for better service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric & Eddie knocked it outta the park! They arrived on time, worked quickly, did great installs, and even cleaned up as they worked (picked up after themselves and vacuumed and dust they created)!! They’re the BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All someone team that installed it and also good mount easy to move around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team and very helpful ! They were informative and very diligent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very poor, needs sound bar better then a $225 one. Color good for the sale price, under $300 including tax delivered and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad disconnected our old TV and mounted & connected our new TV. The were very good with all the questions we had and explained how to get to the various features of the SmartTV & apps. Plus they hauled off the old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Could have cleaned better. Wallboard dust left. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, quick and helpful in answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job mounting my new television on my living room wall. As promised, they properly connected the television to all of my components and made sure that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected the sound bar. They were helpful and informative about how the systems work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that did my install were very professional and knowledgeable. I trusted there ability to do the install so I was able to do other things. I also how they work together so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewxTV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new Frame 75” TV and connected to WIFI to educate me on features,

    I would recommend this to a friend