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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1171 Showing 23,401-23,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in setting up my tvs and showing me how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my wall mount tv and hooked up my sound bar , very impressed with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came out to setup my new TV was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Tv mount and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, knowledgeable and very reliable. They set up the TV quickly and cleaned up any mess. Such great costumer service from these tech guys. Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous. Was willing to answer questions about a good soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came out were really efficient. They mounted the TV and even accommodated my request to have cords ran in the walls where they wouldn't be seen which was a little tricky in and old home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad when you need anything installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting tv in a tight spot. Friendly, efficient, knowledge and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV efficiently and made all connections. Offered suggestions in the us of the TV and connections. In short the service was not only friendly but informative and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the Tv and hook up everything. He leveled and centered the tv great job. The agent got up into the attic which in no easy job and ran the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, efficient and knowledgeable. Best investment yet in purchasing the TotalTech service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new T V and took old one away. They attached the existing sound system to the new set. They took the time to walk me through all the capabilities of the new LG 65” Smart T V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! Very knowledgeable and professional. Extremely helpful. Cleaned area when job was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very professional and respectful, and explained to me what they were doing. They adhered to all COVID protocols. They answered all my questions patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech who came to my home were very professional and helpful I wasn't home at the time but they waited for me I couldn't have ask for better tech to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service from the geek squad very professional clear operating instructions through clean up and disposed of the packing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad Member Greg's customer service ability was exceptional Unbelievably helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my TV on the wall. Tech did a great job and was clean and neat. Professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv and made sure everything was working properly before they left and I really appreciate that!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job, But Had To Purchase Additional Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new 82" TV and hooked everything up, but required me to buy an in-wall channel to run the cable through some additional cables. I did not know I was going to need these items. I suggest asking what will be needed ahead of time so you don't have to purchase whatever is on their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and do a great job. They even help with setup. Professional and courteous

    I would recommend this to a friend