Customer Ratings & Reviews

The guys were on-time, knowledgeable, professional, very polite. They mounted and connected my TV quickly and carefully. Thanks!

The Geek Squad members were knowledgeable, courteous, and careful. They were a great help!

Great job! The team was business-like and competent. I definitely recommend the Geek Squad.

Only took off one star because I think there is a disconnect with Best Buy and the vendor hired to do installation regarding in wall cable hiding is included, but vendor didn’t provide. Best Buy took care of me for the mess up though, so I’m not sad.

Both BB employees mounted my tv in my office and even connected it to wifi. Also walked me on how to install/set up the apps. Big Thanks!!

The guys ran the wires in the walls and hooked me up on TV and the guys were very knowledgeable of the questions I had for them, Thanks !

The guys were great explained everything and set up was easy highly recommend Greek squad

Both technicians were amazing and were very patient with me and my IT knowledge. They stayed after getting the TV set up to make sure I knew how to use the system

The agents were very professional. They mounted my tv and connected all my devices. Iam able to view my tv from any angle in my livingroom. Will use them again and again.

Super professional and efficient installation service. Great communication from the install team. Very friendly and made what would have been a difficult task for me so easy.

Geek Squad guys present themselves professionally, installed 2 wall-mounted 85" Tvs quickly, and cleaned up after themselves. Overall 5Stars. Highly recommend.

The phone service was not great. The reps themselves were nice, but my call was hung up on several times and there was also disconnect between my original appointment and a second appointment. It took me HOURS to get my appointment scheduled and several more hours to figure out when they were actually coming. I had 2 appointments made for me, all the while they were never coming to the first one scheduled, even though everyone told me it was on their schedule for the day! Other than that, the reps who came to mount the TVs were helpful and efficient.

YES they worked (Geek Squad) on my flat screen TV and remote control, very pleased !

The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

It was so nice to have the team install a 50" tv on the floor stand. We had a lot of other things to get ready for that day & this service saves us a lot of time.

Came back two times to make it right. Technicians very good to explain how to use.

They mounted my Tv and all my devices. We’re very friendly and knowledgeable and happy to provide service.

I was disappointed that I couldn’t add my component audio receiver. Is their an adapter to add to my Comcast cable box so I can connect via RVA jacks?

They arrived promptly and were very respectful. Made sure that tv was leveled and working properly.

I’m so sorry to say I do not remember the name of my installer, but he was the most professional understanding person that you could ask for, he went beyond what I called the call of duty he made sure this customer was satisfied and happy