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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1172 Showing 23,421-23,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a bit a difficult tv mount but the agents were so patient and installed our tv perfectly. good job geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the job the geek squad did. There can be improvement on the people who set up appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, advised and installed the google product to get us better reception throughout the house, basement & even garage! Left us contact info to reach him if have any additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service from Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to mount my TV on the expected date. They were very nice and answered all of my questions. However they were not able to hook up internet access because the modem/router needs an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Late than Never.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and installation was fine. However it happened more than a full month after the scheduled date. In addition, the service team did not arrive until 10pm, and rushed through the check out because it was so late. I noticed the next day that they neglected to install the power transformer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were highly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally impressed with the expertise of the Geek Squad. They know exactly what to do when working on my home theater problems. I have the yearly service contract and I would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junior was great and definitely wanted me to Be satisfied he cares about what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so fast and friendly. They set everything up for me and answered all my questions. A+++ Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could've got some friends to do this but...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the agents help. As always they are friendly, knowledable, and resolve all issues. My TV's were set up properly. I was so happy I added on additional rooms. I am loving my tv set up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very sturdy and flexible. Great for large TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad measured and mounted our 75” TV and then proceeded to hook everything up and explain all of the many features and benefits of the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed after a month of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the mount and the connected devices. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were courteous and fast. Told them where and how high and it was done. They showed how the mount bar works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, of Geek Squad, installed the wall mount and TV. He set it up to work with the components we were needing. Felt very comfortable with him in our home. Was very pleased with his work ethics and he cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to deliver and install our mount, tv and sound bar. They were very professional and easily explained the options and possible upgrades I could have chosen. Kept the space tidy and even threw away the 65" tv box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came to my place on time, installed my TV's and checked everything to make certain I wouldn't have any problems. Great service and really great TV's! Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fine. The installer was done very quickly and efficiently. I found the price a tad high for what I actually needed - I just needed a wall mount and TV installed with no other connections. No other machines or service. Just the physical installation. I set up the Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected the sound bar. They were helpful and informative about how the systems work.

    I would recommend this to a friend