Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1172 Showing 23,421-23,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    StillaSonyGUy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, Fits flush up to the wall with a nice tilting and angle. Make sure you have a big room to install, will look awkward in a small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and timely in his work. He was informative and offered guidance when appropriate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with BestBuy from start to install was great. The Geek squad is awesome. They helped me through some tech issues whem i was learning new devices. Couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and did great job of mounting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs did what they were supposed to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents discovered that there was a problem with the new TV so they took it back after scheduling another appointment. They returned on time and completed the installation with a replacement TV that is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific-arriving punctually, completing the work in less than 2 hours, cleaning up-all the while being courteous and wearing Poe, following social distancing. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TV. Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on-time, knowledgeable, professional, very polite. They mounted and connected my TV quickly and carefully. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job. They were clean and didn’t do a messy job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up on point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Chris/Frank was AWESOME. He was very meticulous and professional. His work ethics are above reproach. He measured precisely and wrapped the cords neatly and secured them nicely on the back of my television. Kudos to you Chris

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service "geek squad"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing excellent 10/10 100 % recommend for the price save the headaches 100% professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and did a great job mounting the tv. He cleaned up when he was finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service service i received was exceptional, he was professional and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient two agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of their first installation under the new virus procedure. They were very respectful, trained in the new procedure, and were very informative, I have not needed to call back for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job installing the tv. They even wear the booties I request in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed the TV quickly. I also asked him to hook up the Fire Stick. Unfortunately, he left before I realized, the Fire Stick was still in the box on the chair. The TCL television is clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mounting kit to go with. It allows side to side movement as well as up/down movement. The best thing is the space the unit gives you if you need to add/delete wiring. One can actually do so things with the allowable space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service provider of all time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jagdish deserves kudos he is the best. Please acknowledge him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the scheduled time and mounted our 85" TV in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better served and the two techs demonstrated their expertise as well as their communications skills. These are the kind of employees I want.

    I would recommend this to a friend