Customer Ratings & Reviews

Keith delivered and installed my new QLED in less than an hour, taking down old and putting up new

What do you say about a mounting bracket it works great until it's left and right and up-and-down I would definitely buy it again the guys that installed it did a great job!

outstanding service from the geek squad very professional clear operating instructions through clean up and disposed of the packing

technician installed it professionally and expertly. He did a great job and explained everything to me how to use it to move tv around. He was very nice and friendly and I would recommend them to anyone

The two gentleman did a very nice job of mounting our new TV. However, since they have left, our soundbar and subwoofer works fine but our rear speakers do not work at all,

The agent mounted the TV and connected and sync all devices. Did the necessary updates. Very knowable. Very pleased with the services received by Best Buy.

The technician Jason installed two sets by himself and hooked up all devices, cable box, DVD player and programmed everything so when I got home I just had to turn it on and watch TV. He knew how to do it all

Very professional and knowledgeable!! I will gladly call the Geek Squad again if I need their expertise!

While the Samsung 85-inch TV I bought from Best Buy has been fantastic—great picture quality, and the installation process was smooth with friendly technicians—there's one thing I found disappointing. When I purchased the TV, I was told that unmounting it and mounting it at a new house would be free if I moved. However, now that I’m relocating, I’ve learned they want to charge for this service. It feels misleading because this wasn’t communicated upfront during the purchase. It’s a great TV, and the installation team did a good job initially, but I think they should be clearer about additional costs when it comes to services like this. Something to keep in mind if you're considering this purchase!

Geek Squad agents were very clean and thorough, mounted my TV on the wall and set it up for me with all my devices (blu-ray player, etc). Perfect job.

The service people were courteous and fast. Told them where and how high and it was done. They showed how the mount bar works.

the agent mounted my tv and programmed my remote.the agent also did a great job with hiding all the wires and setting up and hiding the cable box.great service would highly recommend this service.

Geek squad did an amazing job wouldn’t think twice about getting them to my house for anything they are the bomb.

We made the appointment through Geek Squad, received a call from a third party company. I told them I only wanted to do it through Geek Squad. They said they would contact me back but I had to follow up on the appointment. Once everything was straightened out, they did a great job installing the TV.

Alex and his colleague were great! They were responsive, kind, and catered to the needs of the install. They updated everything for me and synced up all of my remotes. Thank you for sending two of your best!

Agent performed all required tasks professionally and timely. Gave instructions upon completion.

Great service and very friendly. They even took the time to help me set up my apps on my new TV.

The agents were great! The TV is a 65” oled Samsung. It’s also great!

Great service. Josh was knowledgeable and polite with timely service

There were2 geeksto setup the bigger TV and install it on the mount. I was very pleased with their work. Very efficient and left my home as it was when they arrived.