Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1173 Showing 23,441-23,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV set up easy with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great work and service from Geek Squad. Very nice people they send to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, polite and helpful. They were also reasonably quick, and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable. They asked questions for clarity and executed the job very well! They made sure everything was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, neat, and clean. Appreciated that they helped with questions regarding my other tv. Felt comfortable with them in my home. Was able to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Nice mounting, but never hid cords.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the premium mounting service, which said it included hiding the cords. However, the cords are still hanging in plain sight, rather than dropped behind the wall. Other than that, the TV is mounted nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and very detailed oriented and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is all that and some

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, neat, friendly and very detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable, good communication and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man, John, showed up on time, was very neat and polite, and did his work in professional manor. He was also very aware of customer service. I saw him at the store a week later and he remembered me and asked again about my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the annual cost of Total Tech Car

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and very helpful. They made installation process smooth and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the wall mount and TV and the sound bar. They did a great job at installing and setting everything up on both the TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality knowledgeable customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy, no stress!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure it was done right the first time so that is why I chose the geek squad. The technician knew what he was doing and did it while I took care of other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and real nice guys A++++++++++++!!!+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and setup by BB. The LG oled 77"is great. never a problem. perfect picture. They also moved old 70 inch to a wall in a different room. It works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed a difficult fireplace TV mount without complaint or additional fees - very grateful and impressed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my tv in no time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They mounted my tv and connected all my devices. Iam able to view my tv from any angle in my livingroom. Will use them again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to the house were very professional and friendly. They followed all COVID protocol and they did an EXCELLENT job. We are very happy with their service.

    I would recommend this to a friend