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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1173 Showing 23,441-23,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed and mounted my TV was a contract company working with Best and not a member of the Geek squad. He did a good job of installing my wall mount and TV but did leave me with cleaning up some of the debris and mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best benefits of Total Tech and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained techs, well coordinated arrival, very helpful and came in hygenic booties and very mindful of our furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Mounting and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/TotalTech technicians did an outstanding efficient professional detailed courteous job! Instructed me on my new Samsung 65" TV and its operation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service personified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. No question left unanswered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove/replace bad AT&T parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys David and Keith arrived on time and resolved the problem quickly and professionally. They were polite and helpful even offering a bit of extra assistance. I’m now a Geek squad fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great to work. They did an awesome job getting our TV mounted and hooked up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of delivering my TV, mounting it on the wall and hooking it up. They explained everything to me and were careful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and were very informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my old TV and installed and connected my new TV on the wall. He was very skilled and personable. Would recommend him highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great performance by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician did an outstanding job. Keep up the good work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Geek Squad installation to do the wall mount for the new TV that we purchased. They arrived on time as per the schedule and completed the installation within an hours time. It would have been better if they had done a better job at hiding the wires and not kept it tangled all over behind the TV stand that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys knew what they were doing. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional & quick. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews on tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed go be everything we should need. Big sales push for Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work wall mounting my new tv would use again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not heard from them as far as updates and timeframes when they would perform service. But they should up at the initial set time. Good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very nice and respectful. They worked quietly, as I work from home and was still working as they mounted the TV and cleaned up behind themselves.

    I would recommend this to a friend