Customer Ratings & Reviews

Our technician was awesome! He explained everything in detail and was very thorough! Thank you Clay Crouch for a job well done! We will ask for you by name each time!

It would have been impossible for me and my family to pick up our new 75” television at the store and install it ourselves. Thank goodness for this Geek Squad service.

Luis was an excellent tech. Helped me with other issues also. 30 minutes for installation - great!

Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

Always willing to price match items without the hassle. No issues ever with returning items.

Agent arrived on time and was professional in every way. The installation was done quickly showing the expertise of the agent He answered questions with patience Our experience could not have gone better

Satisfie,d but not entirely and stations are a little complicated to get too.

Great communication, extremely professional, and committed to quality workmanship

The Geek squad was great. They arrived on time. Great communication. Got the job done quickly

Nice polite, well informed gentlemen. Well pleased.

I would be lost without my "Total Support Geek Squad". I'm retired and cannot keep up with the constant changing electric world. They are always available and very knowledgeable about all electronics. Love them!

They were voth very polite. Very nice. My issue is, that they didn't even try to instal my wall kit. He called me the Day before, to tell me that they may not be able to do it. But they didn't even bother looking at it, to try. There is already an outlet there, and a HDMI installed. But I wanted another one there. Didn't even try, or even look to see if it could be done. I paid for it. Bought a kit, because the salesperson said that they would be able to do it. I don't want them to get into trouble. But I was pretty disappointed that they didn't even try.

Couldn't be happier with my purchase from Best Buy. Professional, fast delivery & installation. Won't be shopping anywhere else for electronics.

Outstanding work by the crew. Arrived on time and was very professional.

Well trained techs, well coordinated arrival, very helpful and came in hygenic booties and very mindful of our furniture

The agents you have sent 3 out of 4 times in the last two months have been great. the problem is the one time the geek squad came, they suck...... please don't ever send them

The geek squad members who came out arrived on time and even gave me a heads up when they were close also could be ready. They worked quickly and it turned out perfect!

Professional gentleman who were very enjoyable to talk to and did a great job

Like the install and the professional that it wa sdone also making aure bo cabels are shown

The Greek Squad are true professionals with clear technical knowledge - never disappoint!