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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful, thorough and quick. Yay Install Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and kept us up to date all day on his whereabouts and ETA to our home. He made short work of mounting the TV after discussing placement and angles. I highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv on the wall were outstanding. I’ve always had fantastic service with Best But!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best benefits of Total Tech and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained techs, well coordinated arrival, very helpful and came in hygenic booties and very mindful of our furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV SETUP WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Geek Squad personnel were excellent. Very helpful in getting everything set-up. Explained how the TV worked and how the streaming worked. Couldn't have been better to install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a Super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed squad was on time. The did a great job of mounting my TV. Helped with solving a problem of hooking speakers to the TV and cleaned the area of packing materials. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. This revue sucks requiring 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People at Best Buy were courteous. It went very well love the product will purchase more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 55in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an average job at best. They were helpful to lift it up and place it on an existing bracket I already had on the wall. Did a very cursory job in managing the wires, didn't check for level until I asked, and didn't notice the TV mount was not flush to the wall. After they left, I rerouted all the wiring behind the TV for a cleaner install. I'm glad I didn't need them to cut into my wall or route any wires from my system to my TV behind the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    85” One Man Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer could not have been more friendly and professional! Very impressed that 1 man was able to walk mount an 85”! I had my doubts but he did an unbelievable job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members know what they're doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and performed the mount installation and tv set up quickly. I have complete confidence in their knowledge and customer consideration and would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t say enough about the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 86 inch and the 55 inch lg TVs and we are so glad we did. The geek squad installed the rack and the special wiring pkg. can’t say enough about the geek squad. Many thanks to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted and activated my 65-inch in a matter of minutes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called 20 min before he arrived so that I could be ready. He did a good job at inspecting the wall and mounting the tv perfectly without making any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps trying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come to my home a lot due to the TV that I have but they are always so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Our tech was so polite and knowledgeable. Would recommend him, high lying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio flatscreen install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad did a superb job it took them less than 90 minutes to complete the install out on my patio including hooking up the TV to the internet getting the services that I needed great job!

    I would recommend this to a friend