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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 38,693 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek TV installation costs way too much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive to install a tv!!! Best Buy needs to lower Geek Squad price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had a problem and solved it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I bought wouldn't work. The Geek Squad had a different style in the truck. They installed it and it worked fine. Very professional and thorough. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fast and great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't to sure how I'd feel about having a TV hanging out in the open, but this product is great. Since it has two arms to extend out, the TV is very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were courteous and fast. Told them where and how high and it was done. They showed how the mount bar works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectional service! Agents were on-time and professional. Made sure we were fully satisfied and helped with special requests to ensure the install was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs in the living room and one in a bedroom. The work was done nicely, left everything clean and nice looking. Great service. I highly recommend this service. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job. Used shoe covers and respected my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service from the geek squad very professional clear operating instructions through clean up and disposed of the packing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Tamen & Bryan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. This is a great tech membership program, which hires exceptional agents - like Tamen and Bryan. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad attentive and supportive in installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician sent went above and beyond in my opinion supporting getting me set up. And he took care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 55in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both BB employees mounted my tv in my office and even connected it to wifi. Also walked me on how to install/set up the apps. Big Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very good in stalling and mounting the sound bar.. they made sure that everything was level and working properly, The sound bar did come with an optical cable and they did not have one on the truck. had to run and get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were so efficient and explained everything, setup the internet, disc player, remote, etc. and made sure they all functioned properly. They answered all my questions and cleaned up before leaving. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple and have Geek Squad install your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad. This was my second install with them. A great benefit with the total care package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" LG TV Wallmount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 55" TV installed for us and the Technician was on time, professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Ed were extremely professional, neat and focused on the job. They did an excellent job mounting the tv, attaching and connecting the soundbar, and making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Fire TV and loaded it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was the best. He showed me how to load new program and networks. I would be lost without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G-Squad are PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we great and professional. One guy gave me a tip on measuring your line of sight to get the best mount placement which was super helpful and exactly why I ordered Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was on time, efficient and went beyond my expectations on service.

    I would recommend this to a friend