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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1175 Showing 23,481-23,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job putting my tv on the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Thank you very much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and the mounting team was super nice helping me after I had issues with dates to mount my tv. The were on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. He was friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I paid Geek Squad to do the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the mantle mount pull down system for over a tall fireplace.....Geek Squad did an awesome job. Could not have done it myself. 77 inch OLED, and they balanced it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you request actual Geek Squad technicians rather than contractors and you'll be happy with the results. They train their people really well and all the personnel we've dealt with have been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect, tv works great. We now have a theater in our family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Had Awesome Geek Squad Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that showed up were nice and professional. extremely knowledgeable of what they do. so so helpful. they had a big job and had to come back and never left me hanging. the place looks very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Tamen & Bryan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. This is a great tech membership program, which hires exceptional agents - like Tamen and Bryan. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, accurate measurements, limited dust.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team arrived in an extremely clean van--which then set a tone. Dave and his partner were polite, clean, and accommodating of questions. They were excellent reps of the Geek Squad. Give em a raise!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed nice, wish they would have taken a little more time in showing me how the TV would look on the wall before they mounted it but thats my only issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! I'm glad to hear about how the install itself went. We definitely hear you loud and clear on the presentation and appreciate the feedback. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Went thru tutorial and use of TV. Cleaned up the place afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick/Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Made quick clean work of mounting our 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple and have Geek Squad install your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad. This was my second install with them. A great benefit with the total care package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were informative, professional, and displayed excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided great installation service. Prompt, knowledgeable, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benny and team did a great job in setting up the wall mount for my tv. They were punctual and very professional. The clean up is part of the process, so that was plus bc i didnt have to deal with discarding a tv box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech installed my new TV and showed me how to use it and explained my options for local cable, fire stick or just streaming. It is great to have some to help me with everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installations. The first was excellent on all points. The second fell short on setting up the TV and explaining basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Left the area clean too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were voth very polite. Very nice. My issue is, that they didn't even try to instal my wall kit. He called me the Day before, to tell me that they may not be able to do it. But they didn't even bother looking at it, to try. There is already an outlet there, and a HDMI installed. But I wanted another one there. Didn't even try, or even look to see if it could be done. I paid for it. Bought a kit, because the salesperson said that they would be able to do it. I don't want them to get into trouble. But I was pretty disappointed that they didn't even try.

    I would recommend this to a friend