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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1175 Showing 23,481-23,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and his partner did an amazing mount and offered some great suggestions to make the room look better with cables. Even returned the mount I purchased that didn't work for me! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - confidant the job was done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Stephen did a wonderful job mounting and connecting our new tv. He made sure we understood the operation of our new smart tv and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was so awesome. Very knowledgeable and such a great personality. Eveything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendants installed tv and sound bar. Excellent service setting up and explaining how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came out to my house were both kind and professional. They took the time to let me know what the process was going to be and they knocked out the project in the time frame they told it would be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony mounted our TV very quickly and was very professional. Made sure all devices were plugged in and working before he left. Cleaned up workspace before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed easy enough. just a basic wall mount. OK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents service was fine, but I thought when I purhased I was paying for a premium wall mounting, thinking it was one that tilted. I already had a flat wall mount so they only had to attach the tv to the existing one. Did I pay for something I didn't get?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our tv were quick, efficient and on time. They explained step by step what they were gonna do and made sure we were satisfied. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cowboy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the good work the team did to install all of my AV equipment. They were on time and did the work that I asked them to do. Good group of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though initially a third party consultant was sent for this job, we rescheduled and requested a Geek Squad team come to do the job. And they did! Quickly, professionally and perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wall mount perfect for area tv is being used. no wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse and team, were extremely professional and did a great job installing the television and showing me how to use it. They were both amazing and I would welcome them for an installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service to Get my Mount & TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, got the mount put together and mounted on the wall, and then got the TV mounted. I so appreciate them for getting both the mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad comes through again to effectively & efficiently handle the tasks in my home. They did a good job, was finished & cleaned up the packaging trash swiftly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech team to the RESCUE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were exceptional and were helpful in setting all of it up. My password was a problem and they figured it out right away and made appropriate recomendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 10 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a 3rd party. Others take longer and usually complain. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work turn out great and connected the wires very neatly. The work did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. They had everything they needed to install my new Samsung TV. They were polite, knowledgeable and efficient. I would recommend that if you but a large TV, have the Geek Squad install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend