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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1176 Showing 23,501-23,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came at the exact time they promised. They where very professional. They answered all the questions I had. They set everything up and quick, making sure we where happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 85" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features TVs in 2022 has to offer. 120hz native refresh, hdr 10, dolby vision, and its bright since its not an OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where professional polite and efficient Love the guys who installed my tv it was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv on the wall were outstanding. I’ve always had fantastic service with Best But!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sets of Geek Squad techs were professional, friendly, and efficient. They unmounted my 82" TV and remounted the TV in my new office location and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad people today were awesome. They were very pleasant and professional. They installed a wall mount for our 85” TV and did a great job. I would recommend this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and mounted tv on wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and polite and mounted the tv very quickly. These folks were very reliable. I highly recommend them.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Awesome Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable!! I will gladly call the Geek Squad again if I need their expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing craftsmanship guys!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how well these guys wall mounted my 85 inch tv. They were very careful, clean, quick and methodical. Would use them again. Don’t hesitate to have them install your tv you’ll be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very respectful. Made sure that tv was leveled and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come deliver and setup my new tv and I couldn’t be happier with the job they did. The guys came quickly got it mounted on the wall and hooked up. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. Maintained time frame for a visit and very cautious ofCOVID-19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tvs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and performed as promised. Were very friendly and walked me through their process. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assessed our TV issue (Ryan)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out on time, made an assessment that we agreed with and helped us make an informed decision about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They arrived on time and were extremely helpful! I had previously had the Geek Squad come out and install another TV and after this time, I'll continue to have them come out and install the other TV's too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer arrived on time was courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent John and Adrian did an excellent job They were very informative and helpful

    I would recommend this to a friend