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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1176 Showing 23,501-23,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had 2 of the nicest ,most efficient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better communication before arrival. Dalton and his partner were fast,efficient and very knowledgeable. Their work was excellent Thorough setup and explanation of controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IdaK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job connecting everything and showing us how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED A 86" MOUNTED OVER A FIREPLACE AND IT CAME OUT REALLY NICE SENT 2 GUYS AND GOT IT DONE QUICK TTS IS WORTH IT USE IT MORE THAN I THOUGHT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was excellebt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an excellent, professional job installing my television. Spent time making sure everything was perfect. I am looking forward to having him come again for other TV installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always polite and thorough, The Geek squad guys and gals do great work, clean up afterward and take the old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superflous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided met all my expectations. They arrived and completed the requested items in a reasonable amount of time and completed the setup and connection to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was professional and polite. He even left me with his contact information should I need any assistance at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time did what he needed to do and it was exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy’s were awesome !!! I’ve already recommended these to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I couldn’t add my component audio receiver. Is their an adapter to add to my Comcast cable box so I can connect via RVA jacks?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came out was quick, friendly, tidy, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing, Stephany was great made some solid recommendations on some future purchases and what to go with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome t.v. pic, the screen is so clear. We love our choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technician. Very nice. Very prompt. Would absolutely request again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician arrived on time was very knowledgeable and worked very quickly and efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were voth very polite. Very nice. My issue is, that they didn't even try to instal my wall kit. He called me the Day before, to tell me that they may not be able to do it. But they didn't even bother looking at it, to try. There is already an outlet there, and a HDMI installed. But I wanted another one there. Didn't even try, or even look to see if it could be done. I paid for it. Bought a kit, because the salesperson said that they would be able to do it. I don't want them to get into trouble. But I was pretty disappointed that they didn't even try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed/mounted my TV and connected it to all my other equipment. Excellent job by them, very neat/clean. Gave us a short tutorial too. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet Buy is truly "the Best."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T.V. with expertise! He was very patient, knowledgeable, courteous and personable!

    I would recommend this to a friend