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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1178 Showing 23,541-23,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great explained everything and set up was easy highly recommend Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly. They even took the time to help me set up my apps on my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation! We felt very safe with the Covid-19 protocols that were followed. The installer was polite, professional and got the job done efficiently as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Went thru tutorial and use of TV. Cleaned up the place afterwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several scheduling attempts to get the tv and mount both mounted. The mount was delivered separately from the tv even though i was told they would arrive together. TV was delivered and they left without mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They arrived on time. Delivered the TV, installed it on the wall and connected it. They also installed the older TV in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and explained the set up. We did buy the 56-80 in. mounting bracket. They installed it and it is working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NoTvGuru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on tuff install above my fireplace. I would use them again. Have used independent company and they sucked. Geek squad seems to know there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad tech was great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came at the designated time. Performed the required job and was very diligent with cleaning up and working with all manners of covid regulations. I was very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome mount! Geeks installed it. It pulls out and turns side to side! Perfect viewing at and area in the large room it was installed in! They connected it to all my devices and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my 65" TV and seeing it up properly on the mount and making sure everything was level. Did great job on cleanup also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient, I did not like the height first time and called and asked to have the TV lowered and the same guys came back and lowered it very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support crew came through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men arrived on time and efficiently mounted the mounting frame and television. They were polite and appeared well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, checked leveling, cleaned up, and went to the store and picked up additional parts for me. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and installed perfectly. Great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was seamless. The unit is sturdy and the tv looks great. Thank you Daniel Campos for the recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was thorough and very understanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job in mounting the TV to our stand and doing the wiring. We are both retired and not very tech savvy and these folks took care of everything and answered all our questions fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always polite and thorough, The Geek squad guys and gals do great work, clean up afterward and take the old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, quick and helpful in answering all our questions.

    I would recommend this to a friend