Customer Ratings & Reviews

the geek squad was not as help with the set of the tv, as advice at store

Eveytime best buy send someone out to install anything i buy it is always great service!

Always polite and thorough, The Geek squad guys and gals do great work, clean up afterward and take the old tv away.

Excellent! Very courteous and knowledgeable people Service is exceptional

They were very nice and respectful, was happy with their install job

Geek Squad arrived on time and performed as promised. Were very friendly and walked me through their process. Will use them again.

The Geck Squad that came to install my TV also install the in wall power box behind the tv to limit any cables from showing.

The agents were very knowledgeable. They asked questions for clarity and executed the job very well! They made sure everything was working properly before they left.

Very professional. On time. Friendly and patient explaining how to work the smart tv. I would recommend using them again.

We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

Sean was awesome! From his phone call prior to installation to completed install.

They were amazing, Stephany was great made some solid recommendations on some future purchases and what to go with!

They mounted my TV bracket to the wall and mounted the TV to the bracket in a short amount of time. They connected everything and setup my remote. I was watching shows on the new TV in no time.

Best buy ever! Excellent customer service, follow up, on time, knew their job!

So knowledgeable. They went above and beyond. Much appreciated.

The team came to my place on time, installed my TV's and checked everything to make certain I wouldn't have any problems. Great service and really great TV's! Thank you.

The Geek Squad was on time and very professional and respectful, and explained to me what they were doing. They adhered to all COVID protocols. They answered all my questions patiently

The Geek Squat Agents stayed in communication, provided excellent service. Will use again.

Great amazing excellent 10/10 100 % recommend for the price save the headaches 100% professional

I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.