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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1179 Showing 23,561-23,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed the tv bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squads were Nicolas and Elijah. They are experts in their field, Installations. They are very knowledgeable of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PRO INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was performed by a friendly, knowledgeable, experienced and professional technician... a pleasure to interact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great representative that came out! Thanks a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new T V and took old one away. They attached the existing sound system to the new set. They took the time to walk me through all the capabilities of the new LG 65” Smart T V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK team was exceptional; fast, efficient, professional. Set-up was successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and did a great job mounting the tv. He cleaned up when he was finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" LG TV Wallmount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 55" TV installed for us and the Technician was on time, professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not heard from them as far as updates and timeframes when they would perform service. But they should up at the initial set time. Good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and simple, took maybe a half hour. Explanation was limited and the crew didn't suggest or prompt to making sure to ethernet wire the TV. WIFI load buffer is a lot otherwise. Crew did do some small extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a excellent job of installing the tv in my movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    people that care - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service polite and caring employees they really try and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting with movement capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mounting equipment and installation. Ability to move the tv from side to side, tilt down or up. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support crew came through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men arrived on time and efficiently mounted the mounting frame and television. They were polite and appeared well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was seamless. The unit is sturdy and the tv looks great. Thank you Daniel Campos for the recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and setup by BB. The LG oled 77"is great. never a problem. perfect picture. They also moved old 70 inch to a wall in a different room. It works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was on time, efficient and went beyond my expectations on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, neat, and clean. Appreciated that they helped with questions regarding my other tv. Felt comfortable with them in my home. Was able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals are Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionals were on time and installed my TV wall mount with ease and installed it perfectly where it was best suited for tv viewing.

    I would recommend this to a friend