Customer Ratings & Reviews

Very professional.They knew what they were doing.The Tv was installed very quickly

2 men that knew what to do and completed the whole setup very quickly!

When I purchased my TV at Best Buy the sales person never told me about haul away service nor that there would be electrical work needed prior to installation. When I learned about haul away I had to go back to the store to have it included. Waited 45 minutes. It took four sales people to figure it out. They final gave up and said they would call me at at home with the addition. The installation was not as lucky. I paid $199 and all they did was put two holes in the wall put up the wall unit and hang the electric cord outside the wall. Now I need an electrician to come and redo everything and put an electrical box in. Wasted $199. For that price I thought Best Buy did everything. Had I known I would have not had the installation performed by Best Buy.. I would have paid a professional that would have done the complete job. Now I have to pay another $199 to have the electrical box installed and the TV re-hung on the wall. I am very disappointed in this transaction. The installers were very polite and professional but I am not happy with the installation.

The squad is great, the benefits not so good after getting rid of free installation

I have used Geek Squad installation 4 times recently ! Always prompt, courteous and efficient install. I have no reservation for using them again and again!

The Agents were exceptional! Very informative, very neat & clean, and extremely well trained!

The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

Julian and Kyle were amazing! Professional, knowledgeable, courteous, honest, and funny! They did fantastic job. Very much appreciated the guys and the service they provided!

Geek squad guys were wonderful. Very professional and polite. Answered all of our questions. Very considerate of our home. Would not hesitate to have those two fellows back into our home for any additional work.

Geek squad employee arrived as promised. He was very helpful. Allowed me plenty of time to learn how to use the device. Helped by transferring data from my phone and into my computer.

Guys were knowledgeable and worked quickly, pleased with result

Geek squad arranged to have the TV I wanted delivered to my house without me going to the store. I really like this set up having a professional I can deal with and save me time from visiting the store.

It has all the features TVs in 2022 has to offer. 120hz native refresh, hdr 10, dolby vision, and its bright since its not an OLED.

Great and professional work. Very satisfying. I will recommend them to all my friends.

It took them no time to mount my tv on wall and connected it to my WiFi

Great picture. Sony is a step or two ahead of the rest of other TV manufacturers. Had no trouble setting it up. It is so worth paying a bit more for an item you use almost everyday.

Th agents were friendly, efficient, knowledgeable, and respectful. they wore masks, and booties over their shoes. They cleaned up after themselves and answered all of our questions.

Excelent job of reserching how to take old tv off my old mount and using it to mount my new TV. Installation and setup of new TV was quick and easy with them showing me my smart TV features. Awesome Geek crew.

The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

Geek Squad arrived on time and performed as promised. Were very friendly and walked me through their process. Will use them again.