Customer Ratings & Reviews

This is for the gentleman who drove way from Canton, and came to my apartment to complete my ENTIRE installation even with the confusion and lack of interface between Bestbuy Geek Squad and the vendors they send out. I believe the name to be Cody, was SUPER professional, patient, knowledgeable and went above and absolutely beyond. I couldn't have been MORE APPRECIATIVE. Its one thing when services are provided its something totally different when they preemptively take care of your tech & install needs while being proactive to ensure you have confidence in your home for using said new installations. He explained EVERYTHING for me, didn't even need to read the manual, and he set up every TV in my new apartment when I felt distressed! I was made to feel uncomfortable, rushed for time, and inconvenient with a prior scheduling. Cody was the antithesis! My only regret is that I didn't write this review sooner.

The agents hooked up the wall mount for the TV and installed the TV quickly and accurately. The also made sure everything worked and explained to me how it worked. Very impressed. Thanks

The 2 gentlemen were very professional and very helpful in showing use how to navigate our new tv. It didn't take long at all for them to install it and connect it to the devices that we already have.

The agents mounted my television and connected it to all my devices in a timely and professional manner. The TV itself is an excellent buy for the money and I am very happy with the picture quality.

Agents mounted my 85 inch tv and related gadgets in my loft area/media room. They even cleaned/vacuum up, removed boxes ans packaging afterwards. The agents were very professional and courteous. Highly recommend Geek squad agents for your installation vs 3rd party.

TV Mount was strong to handle 100'' TV and was flexible to adjust back and forth when connecting the cables. Geek Squad took care of all the installation smoothly. Excellent Team

Excellent service. They came and installed an 80 inch TV in about 30 minutes total time. This would have taken me most of the day. They also configured all of the other electronics to the TV.

Geek Squad technical installation was very professional and cleaned the area as he worked. He took the time to explain what he was doing as well as explaining/showing how the television mount can be moved.

The agents mounted my TV and soundbar. Agents were professional and everything was perfect. Make sure to request the Best Buy agents. Sometimes they use third party ppl and I’ve had issues with them and ended up canceling and rescheduled with official geek squad professionals.

Outstanding work in installing and setting up our new 85" TV. They obviously knew what they were doing. They installed a wall-mount, then mounted the large TV and placed it where we wanted it.

The installers were prompt, courteous and professional. They installed the wall mount on wall studs in my living room, and mounted the 65 inch TV exactly where I wanted it. They knew what they were doing, and were in and out quickly.

The guys went above and beyond. Put on plastic coverings over their shoes. Professionally unmounted the old mount for me, put in the new one, let me try it out, and then put the old mount back in for me when they realized it was better for my needs. Would do again for sure. Very professional.

The installers were professional, friendly, and completed the work with speed and efficiency. I would ask for this installer for all my electronics.

The agents who came in to install and mount the television did an awesome job of connecting all my devices and providing information. They were careful to leave things in place, they are fast and very professional, Greta job guys!

Rhe television squadcame promptly, mounted a tv i needed mounted in the room. They were thorough and used the proper tecqnique to assure they mounted into studs in the wall. Great work. Fast and easy. Will use again.

the tech mounted my tv and explained all the connections and setup my remote explained all the interactions of my tv;very professional and new what they were doing as always the gook squad lived up to our expectations and we will use them whenever we buy more from best buy.thanks

They were very knowledgeable, efficient and polite.

The squad cut a hole in the wall so they could conceal all the wires associated with my new Samsung TV. The geek squad then ran the wires through my wall and mounted the tv wall bracket. Attached my 65 inch tv and programmed everything for me. The agent totally cleaned the area. He even placed the empty box with all the packing in my garage for me.

Team was knowledgable and took the time to ensure everything was done correctly. Even readjusted some things after the TV was installed. They pulled it back down, made adjustments, and put it back up. No issues, and they were very friendly.

The agents did a great job moving one tv with wall mount to a new location and installing the new tv with wall mount in the original spot. They communicated with me throughout the process so I knew what they were doing and they did everything very well and very fast. I am very happy with the professionalism and expertise of the Geek Squad for this tv delivery and two installations.