Customer Ratings & Reviews

The Geek Squad install purchase was worth the money. They were very knowledgeable and saved me from having to get help mounting the 85" above my fireplace. They gave recommendations on things I could change to improve the picture. 85" Samsung - Great Picture!

The Geek Squad did an awesome job mounting mounting our 70 inch TV. The TV is level and spaced perfectly on the wall. The mount moves easily. They were outstanding on the cleanup. No dust, took all the boxes, etc.

I was really happy with the great job Geek Squad did with mounting my television. I truly appreciated how they also asked for my input on where the television would be mounted rather than just doing it without my say. They thoroughly explained how to move the TV, use the TV, and answered any questions I had about the utility of it.

Michael and Abraham were amazing. They were friendly, knowledgeable and very professional. They installed, set up and explained everything to us in a way that were we comfortable. Would give them 10 stars plus.

The Geek Squad partners who mounted and set up my new 60 inch TV worked with both industry and smarts. They mounted the TV on a brick veneer wall above a fireplace mantle. I had a hanging bracket in place for the set I replaced, but because the new TV was bigger, they had to take the bracket down and re-position it. No problem for this crew! They had the right tools and the right experience to do the job efficiently and thoroughly. Furthermore, they were incredibly friendly and pleasant to deal with. They had to make a follow-up visit a week later because of an issue not related to their initial installation, and even though they weren't immediately able to resolve the issue, they researched patiently for over an hour and consulted by phone with one of the product vendor's trouble-shooters to find out what I needed to do. I got the answers I needed, they didn't charge for the follow-up visit, and I got to visit with them a second time. They will always be welcome in my home, either as Geek Squad techs or as plain old social company. I'm satisfied that the $199 set-up fee was money wisely-spent.

They were on time, and did a terrific job with the install.

TV Mount was strong to handle 100'' TV and was flexible to adjust back and forth when connecting the cables. Geek Squad took care of all the installation smoothly. Excellent Team

The installers did everything they could to make sure that the installation was perfect.

Agents did a great job mounting my television and they installed it quickly

Geek Squad were professional and great to work with. The mounted my Tv's set up my receivers and surround systems. They were respectful of my home and cleaned up and took all the boxes with them.

They knew how to install my 77 inch TV over the mantle and sound bar on the mantle correctly. They got it all hooked up and operating like it should. and set up great. This was a wall mount so I had to have a handy man put in the electrical outlet about 28 inches above the mantle before the instillation, They did a great job.

The two agents were great. They uninstalled our old tv mount and installed our new one. They then mounted the new tv, installed the needed apps and explained how everything worked and made sure we understood it. They were polite and efficient and I would not hesitate to use them again.

Very professional & knowledgeable. In & out quickly. Made sure TV was functioning properly before leaving & cleaned up after themselves.

We have utilized Best Buy to hang four tvs ranging in size from 55 to 75 inches. All services have been performed by courteous Geek Squad techs and in a timely manner. Do yourself a favor and purchase the Geek Squad yearly membership. What's included will save you hundreds off various installation projects. We will continue to use Geek Squad for all our technical installation needs.

Being an engineer, I was very skeptical of using the geek squad, but even as an engineer, there are some things I really don't want to do. For example, replace an already hung TV and get all of the surround sound cables connected as well as run new HDMI and optical cables to the new TV. I was pleasantly surprised, my Geek Squad team was very professional. In this time of COVID, they made it a point to where their face masks and keep their six-foot distance, which made my family feel very comfortable. Their professionalism didn't end there, they explain the process, got my feedback on where to mount the TVs and literally worked so quietly with a drill and all that they didn't even wake my wife who was sleeping in. I expected the work of mounting two TVs and setting up the new system would take all day and it only took 3 - 4 hours, which I think was amazing considering all they had to do. Needless to say, I have a different view of using the Geek Squad for installations, they did an amazing job and we are still happy. Wait, did I mention not having to clean up after them, they not only cleaned up thoroughly after themselves, they took the empty boxes with them. Great touch!!

The Geek Squad team arrived well on time and mounted our new 77 inch TV above our fireplace like it was a piece of cake. They centered the mount perfectly and moved our Apple TV and other connections from our old TV and set them up leaving us with a full working setup.

The agent installed a wall mounted TV efficiently and cleanly. He arrived on time, followed safety protocols, and asked my approval on positioning before finalizing installation. He also provided basic user instructions on the streaming platform and ensured all my questions were answered before leaving.

The guys were amazing. They were prompt, polite and professional. They answered all of our questions and concerns. After they completed the installation, i had a question about the picture quality and they returned that day to double check that all was set up properly. So pleased with the Geek Squad.

This is my second experience using the Geek Squad to mount a new TV. Punctual, completely professional and excellent job. Answered all my questions, tidied up after themselves and made my life easier. I really appreciate them and will continue to maintain my membership.

great service...very knowledgeable and professional...on time