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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1180 Showing 23,581-23,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new television were courteous and efficient. I am so glad I had my television professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for Geek Squad delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been impossible for me and my family to pick up our new 75” television at the store and install it ourselves. Thank goodness for this Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the annual cost of Total Tech Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services is A#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL the services I rec'd was STELLAR. A few companies and take notice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV efficiently and made all connections. Offered suggestions in the us of the TV and connections. In short the service was not only friendly but informative and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician arrived on time was very knowledgeable and worked very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and experienced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was awesome! He explained everything in detail and was very thorough! Thank you Clay Crouch for a job well done! We will ask for you by name each time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came out were really efficient. They mounted the TV and even accommodated my request to have cords ran in the walls where they wouldn't be seen which was a little tricky in and old home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Courteous. Efficient. Answers all question. Friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendants installed tv and sound bar. Excellent service setting up and explaining how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members who came out arrived on time and even gave me a heads up when they were close also could be ready. They worked quickly and it turned out perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful to my father and very nice and polite only buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was so awesome. Very knowledgeable and such a great personality. Eveything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job. They were clean and didn’t do a messy job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy, no stress!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure it was done right the first time so that is why I chose the geek squad. The technician knew what he was doing and did it while I took care of other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouick & easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was easy. Not mounted, but lots of cords to be plugged in. All went without a problem. The team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, checked leveling, cleaned up, and went to the store and picked up additional parts for me. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen came at the beginning of the window I was given. They called to let me know they were on there way. And they were just as friendly and knowledgeable in person as they were over the phone! Two thumbs way up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to the house were very professional and friendly. They followed all COVID protocol and they did an EXCELLENT job. We are very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had all equipment set up and functional in less than 30 mins. We were very impressed with their work! Thanks!

    I would recommend this to a friend