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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1181 Showing 23,601-23,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Knows How To Get It Done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technician that setup my new TV was polite, friendly and professional. He walk me through how to operate my new TV and he showed me how to set up new passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV on a wall. Great job, but I wish they had brought some cable hiding cover for the wires behind the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Gentleman were fantastic. I had a work from home call when they arrived, but that didn't stop them from providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they didn’t get it right the first time, the finished product was great. The guys were not rushed and explained the tv features to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old tv and mounted the new one. Got everything set up and working in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! Great professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out and mounted my TV, did a excellent job. They were very quick and very professional. They had on their masks to protect us from the covid and my TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two services members were polite and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect, tv works great. We now have a theater in our family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen with amazing display. Screen shares with laptop and devices, great tech features. Very pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician arrived on time was very knowledgeable and worked very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians that came to install our new Samsung TV did an excellent job. They were knowledgeable, courteous and conscientious in the job. They were also helpful in answering questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up I had the wrong bracket so I went to Best Buy and got the right bracket they came back at 10 o’clock at night to finish the installation awesome service great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wall mount of an 85" smart TV and the job was efficient, clean, and appeared effortless. I'm so glad I chose this method of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very good and friendly while doing the installation. They also provide very good suggestions while installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were informative, professional, and displayed excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to help me out. They were very polite and helpful in explaining and setting things up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had such a great experience with all of the representatives that have installed using the Total Tech! Welll worth the annual fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" LG TV Wallmount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 55" TV installed for us and the Technician was on time, professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They team worked like a fine tuned machine. The were prompt courteous knowledgeable skilled and very professional.

    I would recommend this to a friend