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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1181 Showing 23,601-23,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a fantastic job. Call the day before, call when on the way! Really great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that did my install were very professional and knowledgeable. I trusted there ability to do the install so I was able to do other things. I also how they work together so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set up the TV and sound bar and provided a tutorial on the TV functions and smart remote. He made sure everything was working properly and answered any questions I had before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys ran the wires in the walls and hooked me up on TV and the guys were very knowledgeable of the questions I had for them, Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called 20 min before he arrived so that I could be ready. He did a good job at inspecting the wall and mounting the tv perfectly without making any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond the requirements and offered excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was fantastic. They mounted 2 TV's and sound equipment. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my purchase from Best Buy. Professional, fast delivery & installation. Won't be shopping anywhere else for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new television were courteous and efficient. I am so glad I had my television professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did an outstanding job. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouick & easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was easy. Not mounted, but lots of cords to be plugged in. All went without a problem. The team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs worked great together. Had good information and our install was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i thought it would be a bit too big but for me and my living room layout it works fantastic like being at the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff brown installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Brown did a great job along with his assistant. Sorry forgot his name. Maybe Ryan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch services by Best Buy Geek Squad crew. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” One Man Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer could not have been more friendly and professional! Very impressed that 1 man was able to walk mount an 85”! I had my doubts but he did an unbelievable job!

    I would recommend this to a friend