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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1182 Showing 23,621-23,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Bet Buy is truly "the Best."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T.V. with expertise! He was very patient, knowledgeable, courteous and personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install after storm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My scheduling was handled poorly. But once the appointment worked out , the technician arrived on time and made it right. He was very knowledgeable and tidy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV on a wall. Great job, but I wish they had brought some cable hiding cover for the wires behind the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was great. They did a fantastic install and spent the time to educate us on the TV use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 82” and a 77” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that have worked at my house have been terrific. Very knowledgeable and polite. Their work has been excellent. Phone support is not so good, adequate at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQuick and very Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mount my TV with the Quickness! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job of installing my new TV. Very responsive to my concerns--and professional. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job, But Had To Purchase Additional Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new 82" TV and hooked everything up, but required me to buy an in-wall channel to run the cable through some additional cables. I did not know I was going to need these items. I suggest asking what will be needed ahead of time so you don't have to purchase whatever is on their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 10 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a 3rd party. Others take longer and usually complain. Geek squad is the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents could not mount our TV on a wall bracket because it was older and did not have the same connecting as our new TV. I had order a new bracket and when they came back, I had to pay them extra for the return trip. They were excellent installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and explained the set up. We did buy the 56-80 in. mounting bracket. They installed it and it is working beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fine. The installer was done very quickly and efficiently. I found the price a tad high for what I actually needed - I just needed a wall mount and TV installed with no other connections. No other machines or service. Just the physical installation. I set up the Wi-Fi connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several scheduling attempts to get the tv and mount both mounted. The mount was delivered separately from the tv even though i was told they would arrive together. TV was delivered and they left without mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and easy to work with highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stan t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up everything and show me how the remote control work ask me if I had any questions good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV, TV mount and Sony Sound Bar was excellent. Love the TV and sound bar. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a fantastic job. Call the day before, call when on the way! Really great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

    I would recommend this to a friend