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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1182 Showing 23,621-23,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T V was installed and verify proper operation if I have an I w would connect to the same Tim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install my television was fantastic. I gave him the best rating possible. I would totally recommend having an installation done through Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV, TV mount and Sony Sound Bar was excellent. Love the TV and sound bar. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided great installation service. Prompt, knowledgeable, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will always use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were total pros. Arrived on time. Made sure I understand how to work the TV. Left my home clean. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was fantastic! He was extremely helpful and knowledgeable. He continued to communicate with me during the process and went above and beyond to provide exceptional service! Thanks, Brandon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting my TV and soundbar. They hooked up the DVD player also. They hung it above the fireplace and did a good job covering the cables. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was installed on my already installed wall mounting, which was perfectly fine even with the larger/heavier set. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was on time, efficient and went beyond my expectations on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was amazing he went above and beyond. He took his time and made sure TV was hung right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality install and connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was very sturdy with the large screen TV after attached to rock chimney. All wires and other devices were neatly and securily attached. The TV and other devices were programmed and demonstrated extremely well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not heard from them as far as updates and timeframes when they would perform service. But they should up at the initial set time. Good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this to mount an 85" television on the wall. Our Geek Squad were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They have did this many times before and experience paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geel Squad for my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    39" flat screen television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen was put on top of the television stand which I bought at Best Buy. Originally, it was going to be mounted on the wall but it was too small in size but fits perfectly on tv stand from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely arrival and great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service. Technicians installed the wall bracket and a 70” TV. They were very professional, removed all packaging and cleaned the area where they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and made sure my devices were hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service "geek squad"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing excellent 10/10 100 % recommend for the price save the headaches 100% professional

    I would recommend this to a friend