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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1183 Showing 23,641-23,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came on time. Took down the old mount and TV, replaced with the new mount and 55" TV. Showed us how to use the remote. Were very respectful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Times with new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad were totally professional. Knew exactly what to do to set up my TV perfectly . Also FAST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of curved PC monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my Dell 34 inch curved monitor using a mounting bracket they had not seen before. It presented some challenges but the final work product appears to be fine after 3 weeks on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This is a very good brand. Sturdy and looks great. Greek Squad did a excellent job. They have put up several televisions and mounts for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are grateful for the great service. Putting up the TV bracket would be too much for us. Our serviceman did a great job. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and did a great job mounting the tv. He cleaned up when he was finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great, clean and courteous. The installation was perfectly placed exactly how I envisioned it and explained how to operate the tv. I was most satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and installed the tv with no problems would definitely call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and answered all our questions. Will and have recommended Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV and sound bar. We were helped to make an informed decision by the Samsung rep who made sure we got all promotional discounts. Set up was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Awesome Service On Time and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did everything they said they would do. They delivered, mounted, setup, and adjusted the TV. They were professional and patient as they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgeable and provided excellent placement of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and team were amazing! Our 85" tv went up with out any issues. They took time to program everything and made sure everything was perfect! I couldn't be happier with their service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice polite and professional l. My tv isn’t straight though I tried adjusting it after they left to no avail. I have to call Beat Buy and see if they can send them back out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendants installed tv and sound bar. Excellent service setting up and explaining how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and did an excellent job of mounting and installing my new 75" television. They even gave me some tips that saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installs everything great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveytime best buy send someone out to install anything i buy it is always great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered doing the install myself fut decided not too. Boy am I glad! The guys that did the install were efficient, extremely knowledgeable, very personable, and I would definitely recommend them to anyone!

    I would recommend this to a friend