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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1183 Showing 23,641-23,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, of Geek Squad, installed the wall mount and TV. He set it up to work with the components we were needing. Felt very comfortable with him in our home. Was very pleased with his work ethics and he cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation of TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and was professional in every way. The installation was done quickly showing the expertise of the agent He answered questions with patience Our experience could not have gone better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sets of Geek Squad techs were professional, friendly, and efficient. They unmounted my 82" TV and remounted the TV in my new office location and they did an excellent job!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Service

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] We love the geeksquad team. They were fast and efficient and our new tv looks amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional. The work was neat and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to deliver and install our mount, tv and sound bar. They were very professional and easily explained the options and possible upgrades I could have chosen. Kept the space tidy and even threw away the 65" tv box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen with amazing display. Screen shares with laptop and devices, great tech features. Very pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad people today were awesome. They were very pleasant and professional. They installed a wall mount for our 85” TV and did a great job. I would recommend this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my 65" TV and seeing it up properly on the mount and making sure everything was level. Did great job on cleanup also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will get the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Install my Samsung 85' inch.. they were courteous professional and very knowledgeable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very good and friendly while doing the installation. They also provide very good suggestions while installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to help me out. They were very polite and helpful in explaining and setting things up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They arrived on time. Delivered the TV, installed it on the wall and connected it. They also installed the older TV in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship, very professional service, arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, works great. Geek squad knows how to get it done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IdaK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job connecting everything and showing us how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractor TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy and quick! The crew came in gained an understanding of what I was looking for made some recommendations and was done in little to no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without my "Total Support Geek Squad". I'm retired and cannot keep up with the constant changing electric world. They are always available and very knowledgeable about all electronics. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectionist!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and professional and precise on placement and even asked if the placement was fine before the tv was mounted. Really happy with geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome agent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few unpleasant experiences with home delivery through Best Buy. The agent who delivered and mounted our TV was the BEST! He alone changed my opinion regarding future purchases with Best Buy.

    I would recommend this to a friend