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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1184 Showing 23,661-23,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squat Agents stayed in communication, provided excellent service. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my residence to hang a TV. They were very prompt and everything went great and was done very quickly. They made sure that all of the wires were hidden and the end result was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The TV is a 65” oled Samsung. It’s also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Josh was knowledgeable and polite with timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!!I would definitely recommend using geek squad again. Very friendly and set uo was dine very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the agents that helped me set up my TV. The agents made sure to ask if everything was set up how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was great. They did a fantastic install and spent the time to educate us on the TV use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job delivering and setting up our 2021 Samsung Frame TV 55” in our bedroom. They were on time, clean and quick. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast,professional,I did have them install it too high but i cant afford to pay again to have them move it down. But it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQuick and very Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mount my TV with the Quickness! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came out to mount and the service he provided was excellent. He explained his initial mounting location (centered), he was efficient, cleaned up the box and plastic debris and showed me how to work the TV... awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was so awesome. Very knowledgeable and such a great personality. Eveything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service. Took the time to answer all questions. Set everything up and explained how to use the equipment. Timely, and exceptional service at a reasonable price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a fantastic job. Call the day before, call when on the way! Really great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very careful and competent. Not only did he call ahead on the day of service, but also called a few days prior in order to familiarize himself with my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet Buy is truly "the Best."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T.V. with expertise! He was very patient, knowledgeable, courteous and personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted my Sony TV; everything was connected properly. In fact, the young men explained everything to me very thoroughly!!. They were very cordial also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to hide the wires with a kit for a reasonable fee. He didn't try to push the kit on me, he just let me know that it was available. The agent was very tidy and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the "Best" TV I have every brought...when you watch this tv in your home, will not want to watch a regulars tv again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Service

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] We love the geeksquad team. They were fast and efficient and our new tv looks amazing!!!

    I would recommend this to a friend