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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1184 Showing 23,661-23,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very good and friendly while doing the installation. They also provide very good suggestions while installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly and are true professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Jason installed two sets by himself and hooked up all devices, cable box, DVD player and programmed everything so when I got home I just had to turn it on and watch TV. He knew how to do it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to help me out. They were very polite and helpful in explaining and setting things up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his colleague were great! They were responsive, kind, and catered to the needs of the install. They updated everything for me and synced up all of my remotes. Thank you for sending two of your best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed nice, wish they would have taken a little more time in showing me how the TV would look on the wall before they mounted it but thats my only issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! I'm glad to hear about how the install itself went. We definitely hear you loud and clear on the presentation and appreciate the feedback. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent work, they were done in no time. I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen with amazing display. Screen shares with laptop and devices, great tech features. Very pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Geek experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a fantastic job removing old and mounting my new TV. They always get it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent and did superior work.inhave used Geek Squad for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all devices, they were quick and efficient. They made sure to place the mount exactly how I wanted it and also mounted my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intelligent agent removed old tv first then put new tv up in no time. Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was competent, cordial and professional. All of my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team were efficient and competent team came and wall mounted tv and integrated a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this to mount an 85" television on the wall. Our Geek Squad were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t say enough about the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 86 inch and the 55 inch lg TVs and we are so glad we did. The geek squad installed the rack and the special wiring pkg. can’t say enough about the geek squad. Many thanks to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job. One was very experienced, one was still learning but very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 65” tv on brick fireplace- looks great & wasn’t easy - sorry guys& thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They listened to my instructions and provided me the best options to give me my solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was installed on my already installed wall mounting, which was perfectly fine even with the larger/heavier set. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good at their job! Very professional and answered all my questions.

    I would recommend this to a friend