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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1184 Showing 23,661-23,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was very professional, friendly, courteous and willing to answer all my questions. The agent also created a safe environment based on the COVID-19 restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was installed on my already installed wall mounting, which was perfectly fine even with the larger/heavier set. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my TV and connected it to all my devices. They were very professional, and I am very pleased with their workmanship. I recommend the Geek Squad for all your TV wall mounting project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and mounted tv on wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and polite and mounted the tv very quickly. These folks were very reliable. I highly recommend them.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Nice Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this to mount an 85" television on the wall. Our Geek Squad were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came at the exact time they promised. They where very professional. They answered all the questions I had. They set everything up and quick, making sure we where happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen did a fantastic job. Clean up perfect. Very happy with Geek Squad!! Recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys knew what they were doing. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come deliver and setup my new tv and I couldn’t be happier with the job they did. The guys came quickly got it mounted on the wall and hooked up. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work turn out great and connected the wires very neatly. The work did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man, John, showed up on time, was very neat and polite, and did his work in professional manor. He was also very aware of customer service. I saw him at the store a week later and he remembered me and asked again about my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y'all are amazing..i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything ive gotten from y'all. I don't hear any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had such a great experience with all of the representatives that have installed using the Total Tech! Welll worth the annual fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff really did good job explaining and answered any questions I had, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast TV install !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech arrived on time and was extremely professional. He installed my 40 inch tv exactly where I wanted it, cleaned up after the install and made the process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!!I would definitely recommend using geek squad again. Very friendly and set uo was dine very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NoTvGuru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on tuff install above my fireplace. I would use them again. Have used independent company and they sucked. Geek squad seems to know there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very short time! I thought they would also hook up the components but they told me that would be another appointment! They never do it at the same time! Nice guys I think they wanted to get to lunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the agents that helped me set up my TV. The agents made sure to ask if everything was set up how I wanted.

    I would recommend this to a friend