Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1185 Showing 23,681-23,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wonderful set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!!I would definitely recommend using geek squad again. Very friendly and set uo was dine very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and kept us up to date all day on his whereabouts and ETA to our home. He made short work of mounting the TV after discussing placement and angles. I highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable. They asked questions for clarity and executed the job very well! They made sure everything was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad came on time and finished quickly. Did a great job of installing my TV and connecting to all my other components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had some issues scheduling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the appointment through Geek Squad, received a call from a third party company. I told them I only wanted to do it through Geek Squad. They said they would contact me back but I had to follow up on the appointment. Once everything was straightened out, they did a great job installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the agents that helped me set up my TV. The agents made sure to ask if everything was set up how I wanted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s on the wall, but…..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted securely on the wall, but the tech was going to leave the wires all jumbled up and not hidden at all behind the chest purposely positioned under the tv for that very reason. When I brought this to his attention he charged me extra for some parts to corral the wires. I would think for the price that might have been included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Amazing item at a Good price. You will find a better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been very satisfied with Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely satisfied with my geek squad membership, I would definitely recommend it to family & Freinds. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best review.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up. It looks impressive, the sound is 'right-there.'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were2 geeksto setup the bigger TV and install it on the mount. I was very pleased with their work. Very efficient and left my home as it was when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio flatscreen install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad did a superb job it took them less than 90 minutes to complete the install out on my patio including hooking up the TV to the internet getting the services that I needed great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members know what they're doing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and performed the mount installation and tv set up quickly. I have complete confidence in their knowledge and customer consideration and would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came to my place on time, installed my TV's and checked everything to make certain I wouldn't have any problems. Great service and really great TV's! Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Polite but slower than I thought it would take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into the house. They were clean fast and very knowledgeable on the television they put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Savvy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful, They we quick and answered all question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied with the mounting of my TV and sound bar. The technicians were great. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSquadGREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is most professional. They installed our Wall Mount and TV very quickly and efficiently. They knew what they were doing, and they did it. We are very pleased with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, accurate measurements, limited dust.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team arrived in an extremely clean van--which then set a tone. Dave and his partner were polite, clean, and accommodating of questions. They were excellent reps of the Geek Squad. Give em a raise!!

    I would recommend this to a friend