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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1185 Showing 23,681-23,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Chris installed a 75" TV Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was our Installer & did a real nice job Stalling our new Samsung 75" TV in the wall he also went through and yet all of color correct was very happy with his installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been very satisfied with Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely satisfied with my geek squad membership, I would definitely recommend it to family & Freinds. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted and activated my 65-inch in a matter of minutes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Mr Bobby.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby arrived before time. Prepared. Professional. I enjoyed his patience in answering all my questions. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were very professional and had both my TV's mounted in no time. They ran the cables through the wall so everything looks clean and cleared room on our floor which is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad came on time and finished quickly. Did a great job of installing my TV and connecting to all my other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job putting my tv on the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer... He answered all of my questions thoughtfully, and exhibited a very calm and patient demeanor. I think his name was Chris.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Geek Squad Rep was great, after a month of waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 3rd time of making an appointment the gentleman who came out to actually perform the service was awesome. Previous to that, we had a delivery guy call from the road to tell us that he was unable to mount the tv, had to call to make another appointment. that group a week later brought the tv and then said they were not able to mount it and took the tv back to the truck. We had to call again, and wait another week. This geek squad person was able to help us and we got everything resolved. 4 weeks of making appointments got us a $50 gift card for our troubles.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! I'm very sorry that this was quite the hassle. I'm thrilled to hear that in the end, you had a great experience with the third agent and some compensation for the troubles. Please let us know if you have any further questions or concerns. Thanks!!

  • Rated 5 out of 5 stars

    Stan t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up everything and show me how the remote control work ask me if I had any questions good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting and mounting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK team was exceptional; fast, efficient, professional. Set-up was successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Everything they said they were going to do was completed quickly and successfully. They answered all questions I had and cleaned up thoroughly! I would definitely recommend and use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was top notch. Jonathon was professional, personable, polite and knowledgeable. I would highly recommend him out of the Strongsville, Ohio store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV’s Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional TV installers. The two techs moved two 65” TV’s between living room and bedroom. They arrived on time and were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Patrick were the best. If I could give them a 10 star review I would,they went above and beyond. They were friendly, efficient, and showed they cared about their work. Very professional in a friendly way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television in a timely and orderly manner. They were well versed in the install process and the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. This revue sucks requiring 50 characters

    I would recommend this to a friend