Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1186 Showing 23,701-23,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service and value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad service is excellent. I have visited for my Mac and Dell laptops. They have great technicians who dissected the problem nicely and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our squad member was very professional and exacting . We were so pleased with Teresa’s work. She made sure everything was perfect and working correctly before she left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was awesome! From his phone call prior to installation to completed install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job. They were clean and didn’t do a messy job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super kind and respectful. Shelby went above and beyond by explaining to me how to use my new devices and gave suggestions on ways to upgrade my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great with TV set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moussa from the Geek Squad did a great job with the set up and assisting me with getting all the streaming set up correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Your TV, Safety First

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service; TV mounting a recommendation if you have little ones running around the house. Safety first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtually Seamless process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lester and Steve were professional, respectful and mindful throughout the service. Anyone would be fortunate to have their equipment delivered and installed by these two gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea and Kris did an excellent job mounting and setting up my LG C9 77 television in my family room professional, personable, and efficient. Couldn't be happier with the job they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the scheduled time and mounted our 85" TV in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wasn't mounted just placed on stand and hooked up to existing audio system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and had my tv mounted quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and attention to detail. I bought an older Sanus but the team figured it out and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services is A#1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL the services I rec'd was STELLAR. A few companies and take notice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a call the day before, the morning of and a call a head of time to see if it was ok if he came early! We were happy to have him show early. He was quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job installing the tv. They even wear the booties I request in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service - Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, he looked at my mount and explained why it wouldn't work. He had one on hand that i was able to purchase and get working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 10 minutes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a 3rd party. Others take longer and usually complain. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” sony bravia installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever! Excellent customer service, follow up, on time, knew their job!

    I would recommend this to a friend