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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1186 Showing 23,701-23,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad tech was great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came at the designated time. Performed the required job and was very diligent with cleaning up and working with all manners of covid regulations. I was very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Awesome Service On Time and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews on tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed go be everything we should need. Big sales push for Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a great job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hanging my giant 75" tv - appreciate the notice and the effort! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast,professional,I did have them install it too high but i cant afford to pay again to have them move it down. But it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugo and Israel rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo and Israel were beyond great. On time and efficient and knowledgeable, but also super kind and friendly. They are the best team and the best at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great with TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moussa from the Geek Squad did a great job with the set up and assisting me with getting all the streaming set up correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service putting my Smart TV together for me. Without them, I would have been lost! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Crew!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad we got was an awesome crew and did a fantastic job to help us hang 4 TVs ranging in size from 52" to 82". Have called them back for additional help and no issues, did great every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very informative and knowledgable. He was very patient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed by TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional work. Very satisfying. I will recommend them to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great! Very professional to make sure the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wall mount of an 85" smart TV and the job was efficient, clean, and appeared effortless. I'm so glad I chose this method of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting and mounting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quickly but didn’t install firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband waited for them to ask about our firestick being installed before putting on the wall and I got involved trying to help installers get the charter tv installed so she forgot. Tried calling to get someone to come out to put in in the TV but couldn’t get past the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied with the mounting of my TV and sound bar. The technicians were great. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great performance by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician did an outstanding job. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and attention to detail. I bought an older Sanus but the team figured it out and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They arrived on time and were extremely helpful! I had previously had the Geek Squad come out and install another TV and after this time, I'll continue to have them come out and install the other TV's too.

    I would recommend this to a friend