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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1187 Showing 23,721-23,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with purchase. Has great color.the technical group did an puniness of mounting and setting FVup ready for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for the agents who came and mounted my TV up and connected all my services together, including hooking up my internet. I didn't have to do anything, but sit down and enjoying my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting personel was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all my ecperiences wktg best buy. This mounti g experience iz the best. I hope all other deliceries were tge way this was. Only the light at the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his teammate were absolutely amazing. They were quick and knew what they were doing. Plus they were extremely patient with explaining things to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful, thorough and quick. Yay Install Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will get the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Install my Samsung 85' inch.. they were courteous professional and very knowledgeable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick/Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Made quick clean work of mounting our 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service service i received was exceptional, he was professional and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers put in the upgraded mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... agent very helpful, competent, and completed the task without delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television, dvd and soundbar all hooked up and working as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very courteous and knowledgeable people Service is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Service... Start to Finish!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier about the excellent job the Geek Squad guys did with the mounting and setup for my new Sony 55" TV. These guys know what they're doing and actually care about doing it right. Highly recommended!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific helpful Tech! Luis was so precise and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful to my father and very nice and polite only buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv, cleaned up after them, ensured I was happy with everything, showed me the functionality of the tv. They two guys couldn’t have done enough. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and Deco system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful!! Deco mow covers entire home and yard! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied with the mounting of my TV and sound bar. The technicians were great. Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not happy with third party installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend the third party company that installed our tv. There were a lot of problems, one being that they only sent one person to install a 75 inch tv and my husband had to help out! Not cool!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On Time and Installed Correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, went way above and beyond and installed the TV correctly. Even programmed our remote for us. Great job and please thank them for us.

    I would recommend this to a friend