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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1187 Showing 23,721-23,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome mount! Geeks installed it. It pulls out and turns side to side! Perfect viewing at and area in the large room it was installed in! They connected it to all my devices and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intelligent agent removed old tv first then put new tv up in no time. Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job. Used shoe covers and respected my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fix everything....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This is a very good brand. Sturdy and looks great. Greek Squad did a excellent job. They have put up several televisions and mounts for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television in a timely and orderly manner. They were well versed in the install process and the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan! If anything happens best buy got me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with purchase. Has great color.the technical group did an puniness of mounting and setting FVup ready for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took about 30 minutes to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and Nathaniel were super supportive and spent most of the time teaching how to use our new T.V.. They were very prompt and extremely neat. I'll reccommend these two to all my neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installatiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job helping me to decide the height of where to install the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Fast & Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my older 55" flat screen TV on my bedroom wall exactly where I wanted it. They were fast, efficient and knew what they were doing. Very polite, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delevery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much , i had best experience with best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received tv was broken the reps went out to get another one for me and were extra polite and understanding and wouldn’t leave until they made sure everything’s was working great.... love the service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was thorough and very understanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job in mounting the TV to our stand and doing the wiring. We are both retired and not very tech savvy and these folks took care of everything and answered all our questions fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Gave an excellent recommendation for a cabinet for under the television. They were fast, kind, and safe due to the COVID-19 emergency guidelines. Very friendly and helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek TV installation costs way too much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive to install a tv!!! Best Buy needs to lower Geek Squad price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time did what he needed to do and it was exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and knowledgeable. I highly recommend the Geek Squad.

    I would recommend this to a friend