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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1187 Showing 23,721-23,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed everything and everything is working perfectly so far! and I love the fact that the agent knew enough about my appliance that he could get me the upgraded replacement part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you request actual Geek Squad technicians rather than contractors and you'll be happy with the results. They train their people really well and all the personnel we've dealt with have been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They did a great job mounting our new TV and installing our new sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and explained the set up. We did buy the 56-80 in. mounting bracket. They installed it and it is working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benny and team did a great job in setting up the wall mount for my tv. They were punctual and very professional. The clean up is part of the process, so that was plus bc i didnt have to deal with discarding a tv box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great with TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moussa from the Geek Squad did a great job with the set up and assisting me with getting all the streaming set up correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv was awesome. Friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and experienced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was awesome! He explained everything in detail and was very thorough! Thank you Clay Crouch for a job well done! We will ask for you by name each time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the Geek Squad who delivered my TV and stand (which they assembled before delivery). They also relocated my existing TV and stand to another room and set it up. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install my 85” tv fast with no issues awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I spend was to have the Geek Squad mount our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and techs did an amazing quick job. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful ! They were very helpful. They explained every thing and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing!!! They were on time and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good first experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several scheduling attempts to get the tv and mount both mounted. The mount was delivered separately from the tv even though i was told they would arrive together. TV was delivered and they left without mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members who came out arrived on time and even gave me a heads up when they were close also could be ready. They worked quickly and it turned out perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and hooked me up to everything I needed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, neat, and clean. Appreciated that they helped with questions regarding my other tv. Felt comfortable with them in my home. Was able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    too much for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this set up has some problems..like sound, Chanels, and how to turn the tv on... it has become very complicated

    I would recommend this to a friend