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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1188 Showing 23,741-23,760 of 38,692 reviews
  • Rated 4 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this service because the TV was too big for us to mount. The installer tried to upgrade us to the deluxe install, and he succeeded. The process was good, but we had to cut some wire ties after they left in order to fit the wiring in our cable channel cover that was installed previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying this warranty is money well spent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always purchase I warranty. I look at the cost of the item, the cost of the warranty and the chance of item failure but when it comes to TVs and most electronics, its a wise investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are comfortable with your AV system, this service is great. The technicians did not assist with network set up with this level of service. If you can add the TV to your network save money and use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and professional. Answered all questions and cleaned up area when he was complete. Absolutely no issues and plan to use best buy professionals in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV wall mounting and HT system connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were personable, knowledgeable, and worked efficiently. They ensured all the connections worked before leaving. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen did a fantastic job. Clean up perfect. Very happy with Geek Squad!! Recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install - Dan is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install the TV and I am very glad I did. Dan was great, very knowledgeable. He set everything up including my existing components and everything is working great. Thanks for making it so easy Dan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV, hooking up all of my games and DVD so that I only had to use the one remote. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mounting service I received was PERFECT in every way. The techs who came out were professional and met all of my needs. I highly recommend the Geek Squad tech Your; he was amazing and is an asset to this company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the 83" TV and connecting a device. They took the time to set up the TV and explain features and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant came to the house on time, clearly indicated what we needed. The installers were professional and accurate and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff really did good job explaining and answered any questions I had, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a great job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hanging my giant 75" tv - appreciate the notice and the effort! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and respectful, was happy with their install job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy,simple, job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend trusting the Best Buy experts to mount your tv. They are early and on time and very thourough with their work and are patient about your concerns with where your tv goes on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V installed by Geek Squad, gast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new T V connected it to all everything! Did a great job & really didn't take long! The installer was great! Showed me a few things on the television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality, but you Pay for It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of work was very good. The price ended up being more than I would have like to spend as they were required to use special fireproof HDMI cables instead of the regular ones that were already behind the wall with my old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IdaK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job connecting everything and showing us how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install time was a 6 hour window. But they called and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my Sony TV was the best.....polite and knowledgeable...Wish I had gotten his number so I could call him for all my tech needs!! LOL

    I would recommend this to a friend