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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1188 Showing 23,741-23,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounted my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy’s were awesome !!! I’ve already recommended these to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technician. Very nice. Very prompt. Would absolutely request again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Knows How To Get It Done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technician that setup my new TV was polite, friendly and professional. He walk me through how to operate my new TV and he showed me how to set up new passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad won my over!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were outstanding! Class act and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond the requirements and offered excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Timely, polite, professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Tv is on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, but do not expect a lot. Basically located the studs and threw it up. They did not hide power cords or cables in the wall as sold to me at Best Buy. That came with an additional cost for additional equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service provider of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jagdish deserves kudos he is the best. Please acknowledge him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time or patience to set up my own system, like most people do yourself a favor and have geek squad do it for you. Can't put a price tag on the sanity saved. They were also very professional knowledgeable and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Job. Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a handy person and have zero skills when it comes to installing a tv mount. The tv was mounted quickly and positioned perfectly on the wall. They are professional and awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 65” tv on brick fireplace- looks great & wasn’t easy - sorry guys& thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer... He answered all of my questions thoughtfully, and exhibited a very calm and patient demeanor. I think his name was Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful ! They were very helpful. They explained every thing and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was both professional and friendly. The rev looks great on the wall. I would 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    too much for us

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this set up has some problems..like sound, Chanels, and how to turn the tv on... it has become very complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV and sound bar. We were helped to make an informed decision by the Samsung rep who made sure we got all promotional discounts. Set up was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs worked great together. Had good information and our install was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional & quick. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job delivering and setting up our 2021 Samsung Frame TV 55” in our bedroom. They were on time, clean and quick. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff brown installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Brown did a great job along with his assistant. Sorry forgot his name. Maybe Ryan.

    I would recommend this to a friend