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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1188 Showing 23,741-23,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job, Pleasant to Work With

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents did a great job mounting my 43" Smart TV to the wall. It was straight and everything was connected properly. The crew were very pleasant and professional. I would recommend Best Buy anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and proffessional and put me

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech mounted, set up, connected to my cable box, & instructed me on how to use the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend for big tvs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and nice people. Great experience, made installing an 85" tv completely seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung 65" TV on the wall

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job mounting my 65" TV using a Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very professional and respectful, and explained to me what they were doing. They adhered to all COVID protocols. They answered all my questions patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful more than a television it’s everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly people

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys help me setup my TV, move my furniture, and install gaming lights!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our bracket

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are grateful for the great service. Putting up the TV bracket would be too much for us. Our serviceman did a great job. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the annual cost of Total Tech Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and attention to detail. I bought an older Sanus but the team figured it out and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very nice and knowledgeable. They showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven and Kenny were awesome ! They were friendly, courteous and professional. They did a great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting and mounting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative, and extremely helpful. Even answering questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new T V and took old one away. They attached the existing sound system to the new set. They took the time to walk me through all the capabilities of the new LG 65” Smart T V

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super kind & extremely knowledgeable. Were there 1st thing in the morning and knew exactly what they needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Wall Mount Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally Professional . The way took care of the wall and installed was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice polite and professional l. My tv isn’t straight though I tried adjusting it after they left to no avail. I have to call Beat Buy and see if they can send them back out.

    I would recommend this to a friend