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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1189 Showing 23,761-23,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing! He was fast and efficient. Also, he came on his day off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came in and assessed our situation. They had to reorder the tv and assessed we needed a receiver and did it all with a smile! They came back and installed the next day! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intelligent agent removed old tv first then put new tv up in no time. Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job Installing My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Cooper and his team did an outstanding job. Rasheem also stopped and was very helpful. We had an excellent experience with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV& setvice, beautiful colors, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will definitely get you moving in the Wright direction. although it would be nice if the wall mount would swivel a little less effortlessly with the larger 82" television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 70" tv, wall mounted by the Geek Squad service team. Quick and professionally unpacked tv & wall mount, attached perfectly to my wall. And removed all boxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my devices in no time flat. Very polite Explained everything. Gave me a demo. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung a new 75” tv, moved a 55” tv from the living room to the basement and took down the basement tv for recycling. They were in and out in just under an hour. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good things to say about our crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great. Respectful, personable, conscientious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very complicated TV/Entertainment Center set up with THOUSANDS of wires. There is absolutely no way I could have figured out how to connect/re-connect everything once I bought a new 65" TV. Thankfully, Geek Squad was able to get it all hooked up properly....but it did take close to 5 hours!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…..best in the business……period!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were exceptional! Very informative, very neat & clean, and extremely well trained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean, very fast, great communication, understood my components and helped out tremendously. even helped me move out my old equipment in to storage attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, on time, knowledgeable and did a great job with the installation, setup and user training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and connected to all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They explained everything well realizing I’m old and not “with it “ when it comes to new devices. They were more than polite and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and efficient tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe and efficient tv mounting. Nice I could purchase my own mount & have them hook up mount safely to tv & then to wall. Still up & mounted to wall & full motion is working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service putting my Smart TV together for me. Without them, I would have been lost! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful ! They were very helpful. They explained every thing and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    too much for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this set up has some problems..like sound, Chanels, and how to turn the tv on... it has become very complicated

    I would recommend this to a friend