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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1189 Showing 23,761-23,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out and mounted my TV, did a excellent job. They were very quick and very professional. They had on their masks to protect us from the covid and my TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service - Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, he looked at my mount and explained why it wouldn't work. He had one on hand that i was able to purchase and get working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv very quickly. They explained how all the features work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Install of my Samsung frame 65”. Crew arrived on time. Luck I had a few extra HDMI cables as they did not have any or it would have not gone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up I had the wrong bracket so I went to Best Buy and got the right bracket they came back at 10 o’clock at night to finish the installation awesome service great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great, clean and courteous. The installation was perfectly placed exactly how I envisioned it and explained how to operate the tv. I was most satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install my television was fantastic. I gave him the best rating possible. I would totally recommend having an installation done through Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into the house. They were clean fast and very knowledgeable on the television they put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew installed 98" TV on wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew that installed the 98" TV on my wall (using a mount I suppled) did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service personified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. No question left unanswered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and polite - arrived on time Explained operation after instal very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was fantastic. They mounted 2 TV's and sound equipment. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv, wall mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and extremely efficient. All mounting materials fit and worked as sales explained. Arrived during the specified times and kept me informed of arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely arrival and great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service. Technicians installed the wall bracket and a 70” TV. They were very professional, removed all packaging and cleaned the area where they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, on time, knowledgeable and did a great job with the installation, setup and user training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad service is excellent. I have visited for my Mac and Dell laptops. They have great technicians who dissected the problem nicely and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my devices in no time flat. Very polite Explained everything. Gave me a demo. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came on time. Took down the old mount and TV, replaced with the new mount and 55" TV. Showed us how to use the remote. Were very respectful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came out was quick, friendly, tidy, and knowledgeable!

    I would recommend this to a friend