Customer Ratings & Reviews

Jeff & his co-workers were kind, professional, knowledgeable & efficient. Answered all my questions. Most of all they made sure I was comfortable with my equipment by encouraging me to ask questions. When they left they said call us if you have any questions. That made me feel secure knowing if I had problems or questions I could get the answers I needed. I know I made best choice with Geek Squad.

Dylan mounted the TV, explained how it all worked since I was not familiar with the set up. He showed me and then had me do what I needed to do to use my new TV. When he left I was comfortable using the new system.

The agents brought the TV and did complete mounting. Very professional.

Excellent service. They came and installed an 80 inch TV in about 30 minutes total time. This would have taken me most of the day. They also configured all of the other electronics to the TV.

The techs did a very professional job of installing our television wall mount and mounting our new 75” television. They connected all our devices and demonstrated how to navigate through our new television!

The Geek Squad mounted and setup my new TV within 45 minutes. The Geek Squad were professional and efficient. There was no swearing. The Geek Squad even spread a blanket over the carpet to keep my carpet clean.

The 2 gentlemen were very professional and very helpful in showing use how to navigate our new tv. It didn't take long at all for them to install it and connect it to the devices that we already have.

Outstanding work in installing and setting up our new 85" TV. They obviously knew what they were doing. They installed a wall-mount, then mounted the large TV and placed it where we wanted it.

The agents mounted my television and connected it to all my devices in a timely and professional manner. The TV itself is an excellent buy for the money and I am very happy with the picture quality.

The Geek Squad agents are always very professional, knowledgeable and install things with care.

The installers from Geek Squad were great. Contacted us multiple times before arrival to let us know ETA, and were prompt. Upon delivery and installation they were clean, professional, and made sure everything was exactly how we wanted it. Upon completion the team was knowledgeable about our products, and made sure any questions we might have had were answered. Definitely worth the money to ensure that our products were installed correctly, with all of our questions answered.

Agents came in, mounted my TV and took away the older one. I was skeptical first about the service (I had never done it before), but after the service.. I was extremely satisfied! I definitely recommend it and the agents that came by to mount the tv were extremely kind.

Outstanding techs! Respectful. Knowledgeable. Quick. Efficient.

Geek Squad technical installation was very professional and cleaned the area as he worked. He took the time to explain what he was doing as well as explaining/showing how the television mount can be moved.

The install went smoothly and the people were very friendly and helpful. I needed the tv centered over the fireplace and they had the tv set perfectly placed.

The agents installed our TV and connected it to our existing cable box and DVD player. This was a 75 inch TV, and we had them mount it to the wall. They were done pretty quickly. Make sure if you purchase another device at the same time, such as a new soundbar, you need to pay an additional fee to have the new sound bar installed with the TV. I thought I had, but I must have overlooked it at checkout. Geek Squad has aways been very professional, and they take away the empty boxes for you if you want.

They did an excellent job of handling the tv with care & putting it in a better position on the wall than l previously had. Also was helpful in making sure l had it setup & working properly before they left.

The technicians were knowledgeable and professional. They uncovered an unexpected problem and were able to resolve it. Very pleased with this service!

Everything was mounted and hooked up professionally by the Greek geek squad sidenote, I schedule an appointment three different times had a lot of issues with the phone services with Best Buy is very unfortunate but all in all after the third appointment the guys came out melted my TV and made sure everything Was properly taken care of. That is all.

The Geek Squad set up two TV's, made sure 4K/Blue Ray player was hooked up and my Apple TV. Answered all questions. Bundled all wires/cables together Neat and Clean! Showed me how to use and access all my equipment. Labeled items on my screen so they are easy to find. I can not say enough on the Excellent job Geek Squad did! We are done with private Home Theater companies and will be using Best Buy Geek Squad all the time!