Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Install from Murray Store - Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who mounted my tv and hooked up my sound system did an incredible job. They came earlier then expected, were professional and clean. They even took the trash out from my last install. Excellent services. Happy I switched to the Murray store.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, perfect installation. I am very happy
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge, Professionalism
Rated 5 out of 5 stars
Geek Squad TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents (Jackson and Ben) installed my TV and attempted to connect it to my DIRECTV service. Unfortunately it required an on-site service visit from DIRECTV. The agents were very professional, knowledgeable, and friendly. Excellent work. we're very satisfied with their service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did an excellent job mounting my new television. The geek squad technicians were professional , courteous and helpful!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation, Knowledge
Rated 5 out of 5 stars
Great TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were great. They are very knowledgeable and courteous. They were quick and clean and answered all my questions. They made sure the TV was fully set up to my liking prior to leaving.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv mounted where I wanted it. Geek squad staff have always been excellent and this time was no different. I’ve purchased from stores who use outside contractors to install & there is a huge difference in knowledge level between that type of delivery service & the Geek Squad. I hate that Best Buy is shutting down the availability of the Geek Squad service in many locations. It’s worth the money to have that kind of service. TV has a beautiful picture, excellent sound with no need for a sound bar, and good viewing quality in a bright location. Expect this Sony Bravia 65” TV to last a long time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad well worth the cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a bad experience receiving a TV from a rival company that was damaged and had to be returned (still going through the return process almost two months later!), I decided to have the Geek Squad deliver and install my 75-inch TV. I was pretty sure it would get done quickly and properly, and if there was a problem, it could be addressed right away. There was no problem with the TV that showed up, and YES and YES to quickly and properly. Three guys showed up in two different vehicles - right on time. They called the night before and also as they were on their way. These guys really knew what they were doing! They positioned the TV on my wall exactly as I wanted it, took time to explain the features of the TV and the remote, set it up with my wifi and the whole 9 yards. In addition, they all wore masks and booties inside my home, they were respectful, patient, friendly and competent. I wouldn't hesitate to use the Geek Squad again, especially if it's a complicated install - like hanging a 75-inch TV on the wall and making sure it works as advertised with your wifi, cable service or whatever you have. Thank you!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
The REAL squad...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew was extremely efficient and professional. These guys are an asset to best buy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 Geek Squad Pro's showed up. Attached special bootie's before entering home. Removed old Samsung and bracket Added new Bracket and TV Plugged all HDMI into new Tv Installation went fast and without any problems. Oh about the 2 Pro's They both were very professional and personable. Answered all my questions. Thanks Again Geek Squad JOb well done MJM
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
The Geek Squad installed my TV - Great Job!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has installed my new television and did a Great Job! The put the new tv mount on the wall, attached the tv, set up all of my remotes, went over everything and then took away all boxes and trash. I really truly appreciate all of their help! I would recommend them to my friends and family and definitely use them again and again!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional, friendly, and completed the work with speed and efficiency. I would ask for this installer for all my electronics.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad was Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team arrived on schedule (actually a little early) and were very professional. They made sure that the location and height were what I wanted prior to starting the installation. Once started, they were very efficient and careful. Once done, they took time to explain everything to me and answer questions. They also loaded two apps for me and made sure everything was working. I would recommend this service to anyone who purchases a television and wants it on the wall.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an amazing job installing and setting up the tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that mounted our tv were wonderful. They were neat (wore protection over their shoes and cleaned everything up) and helpful (showed us how to use the television and answered all our questions). In addition, they did it with a smile and pleasant attitude.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind review! We always love hearing about a job well done and we look forward to helping you again.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Fast, clean installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed someone to complete an entire upgrade for my mother's wall-mount TV--remove the TV, remove and replace the wallmount, remove the previous wire wall covers, and replace new wall covers over the new wires. The install team was on time, courteous, knowledgeable, carried spare parts that were needed to adapt the setup, and left everything clean and seamless.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Ease of use, Professionalism
Rated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junior and his helper Justin did a wonderful job setting up the new Sony Brava. Glad I went for your tech team. Junior was wonderful explaining how to work the controls and suggest other equipment I might need to enhance viewing.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Ease of use, Tv mounting
Rated 5 out of 5 stars
Geek Squad mounted my TV so quickly and I LOVE it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came in, mounted my TV, made sure everything was set up, and took away all of the packaging! So worth it for the ease and peace of mind - it was painless and I LOVE having my TV mounted!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Geek Squad installed my TV and did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up our TV and did a fantastic job. Two guys came and they knew exactly what they were doing and had us up and running with everything installed in no time at all. I highly recommend the Geek Squad
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation, Knowledge, Professionalism
Rated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional, friendly, knowledgeable and did an awesome job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism, Tv mounting
Rated 5 out of 5 stars
Geek Squad did great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad team members that installed my tv were excellent. The had their masks, booties and name badges on. They also helped get rid of extra wires I didn’t need. It was a great experience. I didn’t have to ask them to do this or that. They saw it and they did it. I would recommend the service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
