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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1190 Showing 23,781-23,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    They were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV. Very fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and gave great information on the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They arrived on time. Delivered the TV, installed it on the wall and connected it. They also installed the older TV in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast,professional,I did have them install it too high but i cant afford to pay again to have them move it down. But it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gives Awesome Service On Time and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent who set up everything. I have nothing but good things to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install after storm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My scheduling was handled poorly. But once the appointment worked out , the technician arrived on time and made it right. He was very knowledgeable and tidy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and complete service in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable technicians worked with diligence. Took the time to explain operations to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the absolute best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful. I'll be purchasing one for my bedroom and will have them to hang it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team. Shiwed up early, professional install, courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Gentleman were fantastic. I had a work from home call when they arrived, but that didn't stop them from providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quickly and installed the tv and programmed all the apps for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching a nice clear good color TV. The guys that came out to setup were great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Nice mounting, but never hid cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the premium mounting service, which said it included hiding the cords. However, the cords are still hanging in plain sight, rather than dropped behind the wall. Other than that, the TV is mounted nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to mount my new TV was very professional, courteous, and offered great suggestions so I could love using my new TV. He cleaned up when he was finished, and made sure the TV worked correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed television quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television and made sure my connections were correct with my reciver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic…took their time and made sure we understood all the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation experience of our new tv and wall mount. Leo did an exceptional job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, super fast and awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and super friendly. So happy with the job they did!

    I would recommend this to a friend