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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1190 Showing 23,781-23,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a excellent job of installing the tv in my movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    people that care - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service polite and caring employees they really try and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, efficient, and professional . They mounted my 85” tv, left no mess behind and showed us it’s features and how to work the functions on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Rob assisted me, and they did a great job. They communicated well with me beforehand, and the work was done in a reasonable amount of time. The tv looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i get at best buy is for quality and value. Guest service for me is great when its the same guy that helps me all the time lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work turn out great and connected the wires very neatly. The work did not take long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. installation for my 82" Samsung was quick and professionally installed. The only downside was the timing. I choose from 9am - 12pm but they came a little later after 1:00 pm. Other than that both installers were knowledgeable and guided me with my tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So knowledgeable. They went above and beyond. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy and professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out to install my new 85" TV were great! very professional, great sense of humor and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was both professional and friendly. The rev looks great on the wall. I would 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient service completed without any problems or concern. An excellent Geek member who was friendly and worked quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our t.v. did an outstanding job. They were very knowledgeable, careful and forthcoming with needed information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Left the area clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job. They were on time, courteous and answered all our questions. I would not hesitate to use or recommend this service. Top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed with care and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my new TV was very experienced and considerate of my needs and fully tested the TV for proper function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my TV and wall mount were amazing. They were quick, efficient and very friendly. They made sure everything was installed and set up correctly at the beginning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All new set up - turned out awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV, new mount, new surround sound system all hooked up beautifully. Looks amazing sounds awesome and other than that, what more could you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out and they were both great. They explained a few things that I was confused about. And they did it very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy knew what he was doing. Probably he mounted like 5 a day for the last 10 years. Also very clean. I didn't even need to vacuum clean after the drilling.

    I would recommend this to a friend