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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1191 Showing 23,801-23,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service, super fast and awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and super friendly. So happy with the job they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful as we age. Things that were easy to do for ourselves years ago get more difficult with age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, on time, knowledgeable and did a great job with the installation, setup and user training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that installed my TV were very polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it moves and goes up on the wall. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV efficiently and made all connections. Offered suggestions in the us of the TV and connections. In short the service was not only friendly but informative and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat installing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, very professional They kept us updated about arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by highly competent people whether you have Roland, Hunter or Mike. These guys are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectionist!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and professional and precise on placement and even asked if the placement was fine before the tv was mounted. Really happy with geek squad service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents could not mount our TV on a wall bracket because it was older and did not have the same connecting as our new TV. I had order a new bracket and when they came back, I had to pay them extra for the return trip. They were excellent installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came out were really efficient. They mounted the TV and even accommodated my request to have cords ran in the walls where they wouldn't be seen which was a little tricky in and old home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use the Geek Squad. Lead time was to long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly they wasted no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to WiFi and even auto tuned my local channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sets of Geek Squad techs were professional, friendly, and efficient. They unmounted my 82" TV and remounted the TV in my new office location and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and easy, helped with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful service. No issues with it and great add on for a tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect mount for the stone wall and they installed it to the perfections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my devices in no time flat. Very polite Explained everything. Gave me a demo. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally impressed with the expertise of the Geek Squad. They know exactly what to do when working on my home theater problems. I have the yearly service contract and I would not be without it.

    I would recommend this to a friend