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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1191 Showing 23,801-23,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job on installation and hiding the wires. They were also knowledgeable and courteous, and gave a tutorial about our TV and soundbar works and the features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellas know their stuff! In the time they had our TV hung and turned ON we would have still been unpacking! Was way too big for my hsband and I to handle. Best money spent... save alot of headaches...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Servie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, Dave, Chris and Jake were outstanding. Performed their work in an outstanding manner. Had smiles and were very friendly. Would recommend all of them anytime to anyone. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 65” tv on brick fireplace- looks great & wasn’t easy - sorry guys& thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted and Installed New TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Class Experience! Great teamwork demonstrated! They were very efficient and knowledgeable, were able to reset and problem solve system to my needs while explaining details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service. The person who installed our TV was very professional and knowledgeable. Also he installed our TV quickly and we haven't had any problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large flat screen TV installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly, explained what I needed to know, worked quickly, cleaned up when finished and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very steady and strong or was easy for Greek squad to install it also pulls forward and up and down all worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very professional and polite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and polite. They were not in a hurry and were very careful when mounting our 75" TV. I definitely recommend Geek Squad for your TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy should be president

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should put this guy in charge of the whole operation. Highly competent and very courteous. (Something that’s missing in today’s society)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv, programmed it and tested it to make sure all things were connected and working. Was courteous and cleaned up after themselves. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Use Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was absolutely the best! They were careful as they worked and got the whole TV set-up completed in just a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys knew what they were doing. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad won my over!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were outstanding! Class act and efficient. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Install of my Samsung frame 65”. Crew arrived on time. Luck I had a few extra HDMI cables as they did not have any or it would have not gone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want I asked for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were quick and very accurate!! Made sure to measure / check other side of wall not to do any damage . The height I asked for and they covered there goes while in my home . Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SonyTVInstallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely competent and professional. They did an excellent job with the mounting, installation, and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job installing my new tv and making it work in the limited space i have. they also helped me get my old tv ready to donate to goodwill. thank you so much guys!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call back the tech (Tray) to program the remote and he was not able to recognize that the cable box went thru the VCR until I mentioned having to turn to channel 3 on 1 remote and play on another. Tray also did not measure/tell me that the cord from the TV to the extension cord was "a little short" and needed "to be raised up". He went to look for something in the TV box he had offered to dispose of to use. I looked at the connection, unplugged from the extension cord and plugged directly into the wall. No problem. Why did Tray ( and I hate to say it) not think of this as the "expert"? I could go on, but let me say your "customer service" team was also lacking in acceptable customer service. Just a personal experience observation ……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and prompt service, helped my elderly parents get their new TV mounted with assistance to show them how to use it! Will definitely call Geek Squad again!

    I would recommend this to a friend