Customer Ratings & Reviews

The personnel are very knowledgeable. They set up the entire system without a problem. They knew what exactly to do. They definitely specialists.

Only waited a few days for install appointment. Installer was fast and efficient. PS service is free with TV purchase! Wish I had known.

The Geek Squad were courteous and they even have a covers for their shoes when they came in to install my TV. They even went back to their store to get the other TV mount I need to mount the TV I replaced.

Great and professional work. Very satisfying. I will recommend them to all my friends.

They installed tv on wall perfect. Got it where I wanted it and they took the trash and vacuumed up the mess great job

I was completely satisfied with the installation of my television. The gentleman called in advance to alert me of his arrival time, he was very professional and helpful.

They came into the house. They were clean fast and very knowledgeable on the television they put up.

Good. Courteous. Efficient. Answers all question. Friendly

The individual who came into our home was very professional, took care of things quickly and accurately and overall we are pleased with the service.

The Geek Squad team was great! Very professional to make sure the job was done right!

The technicians were great! They had the TV mounted and everything connected very quick. Explained the remote and soundbar and how to watch everything.

The agents mounted the TV. They were knowledgeable and quick. Most importantly they came on time and finished in a timely manner and didn't hold my day hostage. Plus the techs were great

Two guys showed up to mount a tv but I didn’t realize I needed a bracket to mount my Sonos soundbar. One of the guys had the part in his truck. They set it all up and were on their way in 45 min.

The tech was very informative and knowledgable. He was very patient and courteous.

While the Samsung 85-inch TV I bought from Best Buy has been fantastic—great picture quality, and the installation process was smooth with friendly technicians—there's one thing I found disappointing. When I purchased the TV, I was told that unmounting it and mounting it at a new house would be free if I moved. However, now that I’m relocating, I’ve learned they want to charge for this service. It feels misleading because this wasn’t communicated upfront during the purchase. It’s a great TV, and the installation team did a good job initially, but I think they should be clearer about additional costs when it comes to services like this. Something to keep in mind if you're considering this purchase!

This team did a great job of mounting my 65" Sony. Well worth the money to do it right. They know exactly how high to mount and made sure it was just the way I wanted it. So happy with my new tv,

I’ve read some mixed reviews when it came to the TV installation, overall the pros that came in were in and out in about 20 minutes. It was a job well done! Couldn’t be any happier !

The Guys were excellent! They were quick and efficient with the installation of the 85 in TV. Great customer service.

Steven and Kenny were awesome ! They were friendly, courteous and professional. They did a great job !

Best Buy mounted my TV for me. The technician was great! Prompt and on time, and did a great job. He was very neat and tried to take care of everything around the location. I would definitely use this service again!