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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1192 Showing 23,821-23,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    They installed it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted my Sony TV; everything was connected properly. In fact, the young men explained everything to me very thoroughly!!. They were very cordial also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the 83" TV and connecting a device. They took the time to set up the TV and explain features and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed with care and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my new TV was very experienced and considerate of my needs and fully tested the TV for proper function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful as we age. Things that were easy to do for ourselves years ago get more difficult with age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by highly competent people whether you have Roland, Hunter or Mike. These guys are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    39" flat screen television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen was put on top of the television stand which I bought at Best Buy. Originally, it was going to be mounted on the wall but it was too small in size but fits perfectly on tv stand from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient. I highly recommend using their services. They did an Awesome Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super kind and respectful. Shelby went above and beyond by explaining to me how to use my new devices and gave suggestions on ways to upgrade my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed tv on wall perfect. Got it where I wanted it and they took the trash and vacuumed up the mess great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and did an excellent job of mounting and installing my new 75" television. They even gave me some tips that saved me money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Geek Squad Rep was great, after a month of waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 3rd time of making an appointment the gentleman who came out to actually perform the service was awesome. Previous to that, we had a delivery guy call from the road to tell us that he was unable to mount the tv, had to call to make another appointment. that group a week later brought the tv and then said they were not able to mount it and took the tv back to the truck. We had to call again, and wait another week. This geek squad person was able to help us and we got everything resolved. 4 weeks of making appointments got us a $50 gift card for our troubles.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! I'm very sorry that this was quite the hassle. I'm thrilled to hear that in the end, you had a great experience with the third agent and some compensation for the troubles. Please let us know if you have any further questions or concerns. Thanks!!

  • Rated 5 out of 5 stars

    Great Service from the Geek Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They did a great job mounting our new TV and installing our new sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i get at best buy is for quality and value. Guest service for me is great when its the same guy that helps me all the time lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV wall mounting and HT system connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were personable, knowledgeable, and worked efficiently. They ensured all the connections worked before leaving. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality install and connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was very sturdy with the large screen TV after attached to rock chimney. All wires and other devices were neatly and securily attached. The TV and other devices were programmed and demonstrated extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best tv ever had its really fast goog for Video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! Thank you so much!!....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were knowledgeable and worked quickly, pleased with result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and proffessional and put me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech mounted, set up, connected to my cable box, & instructed me on how to use the controls.

    I would recommend this to a friend