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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1193 Showing 23,841-23,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They took care of everything and mounted my 82” tv and sound bar for the maximum effect. They were very professional and courteous! Doc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Mounting service is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Bbuy mount 4 TVs in my new home and each one was flawless . Skilled professional staff measured and taped to insure level prior to drilling . Kept us informed the whole time for comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond the requirements and offered excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by highly competent people whether you have Roland, Hunter or Mike. These guys are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and easy to work with highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast and friendly TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Very friendly and fast. Answered all my stupid questions with no judgment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful as we age. Things that were easy to do for ourselves years ago get more difficult with age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship, very professional service, arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They squad knows their stuff! Three large screen TV set up perfectly This was very important part of our purchase and was more valuable than the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, works great. Geek squad knows how to get it done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great representative that came out! Thanks a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 65 inch t.v for mom during Christmas as a gift, i am ststioned at Camp Pendleton San Diego Ca and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! Their installation is great as is the help I’ve received on working my devices. This is a low profile mount perfect for what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Explained what they were doing, confirmed plans before execution, and corrected problems quickly and skillfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new tv on the wall and hooked everything up and made sure My remote worked Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew installed 98" TV on wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew that installed the 98" TV on my wall (using a mount I suppled) did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Could have cleaned better. Wallboard dust left. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for new TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my TV mounted, but I did get setup with Blu-ray and DirecTV. It went great. I was informed of what was being done and provided training/instructions on operations after the setup. Geek Squad, Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. Arrived on time. Friendly knowledgeable. My TV looks great. First time using the geek squad. Definitely would recommend for anyone who wants to get it right the first time.

    I would recommend this to a friend