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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1194 Showing 23,861-23,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys listened well on how we wanted it set up, were courteous and did a great job. They didn't't leave until we understood everything. Great employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim was great and professional. you knew exactly what to do you know what type of chords I needed he set up everything perfectly explained everything he was a true gentleman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was accompanied by a trainee, so the process was longer than usual. This limited installation questions and complicated day of appointment communications. Technician was good and installation was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly moved my tv from another room, down two flights of stairs to the basement, and mounted it to my liking. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Julian Shafer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and set up the same, agents were very courteous, and set and operated tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were knowledgable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys mounted the TV to the wall and reinstalled all the devices. They cleaned up after themselves and where very helpful in explaining the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Service for Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are AWESOME. The technician assigned to me was great, amazing communication and they mounted my 77" OLED in literally less than 30 mins all perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff brown installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Brown did a great job along with his assistant. Sorry forgot his name. Maybe Ryan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ebony is the best tech! It took three times to get me set up properly. She is knowledgeable, can offer ideas, a wiz at programming, and practices safe guards against COVID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs worked great together. Had good information and our install was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y'all are amazing..i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything ive gotten from y'all. I don't hear any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up all my devices to it. They did it really fast and now I don't have to worry about it falling off the wall because I did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents once again were great. All 3 tv and sound bars mounted and hooked up. Asked if I liked the height on the tv before drilling and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received all. Plus informations about my televisions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but late service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great but they came way after the estimated time of the service call. Scheduled for 7AM-1PM and showed up at 4PM. Because they were behind schedule they did the job, but I could tell they were anxious to get on to the next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Geek experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a fantastic job removing old and mounting my new TV. They always get it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from the Geek Squad was professional, polite, spent time placing TV correctly and was patient when I had to log on the the network and download the ATT Tv app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered, mounted, explained how the tv worked and hauled away the non working tv. They were quick, polite, careful and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Geek Squad Team was AMAZING!!! I was completely satisfied with them and would highly recommend them.

    I would recommend this to a friend