Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1194 Showing 23,861-23,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Would Use Again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was absolutely the best! They were careful as they worked and got the whole TV set-up completed in just a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation experience of our new tv and wall mount. Leo did an exceptional job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came out to mount and the service he provided was excellent. He explained his initial mounting location (centered), he was efficient, cleaned up the box and plastic debris and showed me how to work the TV... awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my Tv in good time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent staff Very courteous and professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s on the wall, but…..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted securely on the wall, but the tech was going to leave the wires all jumbled up and not hidden at all behind the chest purposely positioned under the tv for that very reason. When I brought this to his attention he charged me extra for some parts to corral the wires. I would think for the price that might have been included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea and Kris did an excellent job mounting and setting up my LG C9 77 television in my family room professional, personable, and efficient. Couldn't be happier with the job they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quickly and installed the tv and programmed all the apps for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very nice and knowledgeable. They showed me how everything worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality, but you Pay for It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of work was very good. The price ended up being more than I would have like to spend as they were required to use special fireproof HDMI cables instead of the regular ones that were already behind the wall with my old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient service completed without any problems or concern. An excellent Geek member who was friendly and worked quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 65 inch t.v for mom during Christmas as a gift, i am ststioned at Camp Pendleton San Diego Ca and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job Installing My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Cooper and his team did an outstanding job. Rasheem also stopped and was very helpful. We had an excellent experience with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, they were in and out very fast and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy should be president

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should put this guy in charge of the whole operation. Highly competent and very courteous. (Something that’s missing in today’s society)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They explained everything well realizing I’m old and not “with it “ when it comes to new devices. They were more than polite and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Geek Squad Team was AMAZING!!! I was completely satisfied with them and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Everything they said they were going to do was completed quickly and successfully. They answered all questions I had and cleaned up thoroughly! I would definitely recommend and use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not happy with third party installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend the third party company that installed our tv. There were a lot of problems, one being that they only sent one person to install a 75 inch tv and my husband had to help out! Not cool!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All new set up - turned out awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV, new mount, new surround sound system all hooked up beautifully. Looks amazing sounds awesome and other than that, what more could you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for the agents who came and mounted my TV up and connected all my services together, including hooking up my internet. I didn't have to do anything, but sit down and enjoying my TV.

    I would recommend this to a friend