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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1195 Showing 23,881-23,900 of 38,693 reviews
  • Rated 1 out of 5 stars

    Geek Squad needs training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought everything to my house and did the installation. The only problem was they didn't check the functionality of all of the speakers. The soundbar itself produced great sound. The subwoofer and rear speakers never worked and the sound wasn't synced with the picture. You could watch a golfer swing and would not hear the swoosh until the swing was over. The subwoofer only made a hiss and the rear speakers never come on. Very poor performance by the Geek Squad installation team!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices. They were a great help to me and my family !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative, and extremely helpful. Even answering questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and professional. Answered all questions and cleaned up area when he was complete. Absolutely no issues and plan to use best buy professionals in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Patrick were the best. If I could give them a 10 star review I would,they went above and beyond. They were friendly, efficient, and showed they cared about their work. Very professional in a friendly way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...no recalls...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed on the purchased stand and hooked up the currently owned Apple TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V installed by Geek Squad, gast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new T V connected it to all everything! Did a great job & really didn't take long! The installer was great! Showed me a few things on the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 70" tv, wall mounted by the Geek Squad service team. Quick and professionally unpacked tv & wall mount, attached perfectly to my wall. And removed all boxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SonyTVInstallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely competent and professional. They did an excellent job with the mounting, installation, and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally Professional . The way took care of the wall and installed was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel are very knowledgeable. They set up the entire system without a problem. They knew what exactly to do. They definitely specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really professional. They finished everything so quick and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession and courteous, did everything requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to the house did a fantastic job. Very quick and professional. I recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job. They were on time, courteous and answered all our questions. I would not hesitate to use or recommend this service. Top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying this warranty is money well spent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always purchase I warranty. I look at the cost of the item, the cost of the warranty and the chance of item failure but when it comes to TVs and most electronics, its a wise investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only waited a few days for install appointment. Installer was fast and efficient. PS service is free with TV purchase! Wish I had known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung a new 75” tv, moved a 55” tv from the living room to the basement and took down the basement tv for recycling. They were in and out in just under an hour. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Rob assisted me, and they did a great job. They communicated well with me beforehand, and the work was done in a reasonable amount of time. The tv looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching a nice clear good color TV. The guys that came out to setup were great.

    I would recommend this to a friend