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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1196 Showing 23,901-23,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, of Geek Squad, installed the wall mount and TV. He set it up to work with the components we were needing. Felt very comfortable with him in our home. Was very pleased with his work ethics and he cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV and sound bar. We were helped to make an informed decision by the Samsung rep who made sure we got all promotional discounts. Set up was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 65 inch t.v for mom during Christmas as a gift, i am ststioned at Camp Pendleton San Diego Ca and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad service is excellent. I have visited for my Mac and Dell laptops. They have great technicians who dissected the problem nicely and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket is perfect. And it told horizontally for easier viewing when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad tech was great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came at the designated time. Performed the required job and was very diligent with cleaning up and working with all manners of covid regulations. I was very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very short time! I thought they would also hook up the components but they told me that would be another appointment! They never do it at the same time! Nice guys I think they wanted to get to lunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Soundbar was mounted right where we wanted it. Everything was done neat and area was left clean. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely pleasant skilled and efficient with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to deliver and install our mount, tv and sound bar. They were very professional and easily explained the options and possible upgrades I could have chosen. Kept the space tidy and even threw away the 65" tv box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job , very efficient and effective. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Fast & Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my older 55" flat screen TV on my bedroom wall exactly where I wanted it. They were fast, efficient and knew what they were doing. Very polite, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Best Buy's staff did a fantastic job at our home. They were friendly, helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install. Cleaned up the mess and was careful with my furniture. But didn’t haul off the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing craftsmanship guys!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how well these guys wall mounted my 85 inch tv. They were very careful, clean, quick and methodical. Would use them again. Don’t hesitate to have them install your tv you’ll be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i get at best buy is for quality and value. Guest service for me is great when its the same guy that helps me all the time lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service add on with the membership Now buying a device is more convenient for installation and warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the color. The guys that installed the tv were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was top notch. Jonathon was professional, personable, polite and knowledgeable. I would highly recommend him out of the Strongsville, Ohio store.

    I would recommend this to a friend