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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1196 Showing 23,901-23,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome at Best Buy Southridge. I highly recommend all of the team to work on anything in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time did what he needed to do and it was exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy’s were awesome !!! I’ve already recommended these to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home gym is enhanced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good decision. I needed to have the TV hooked up so that I can stream while on the treadmill. The installer tweaked it to make the experience better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I expected someone from The Geek Squad, it was actually a third party installer who arrived and installed my Samsung Frame TV. He did an excellent job and I was very satisfied with his service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Initial misstep by Best Buy but they fixed everyth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally they got the mount size wrong after I waited 2 weeks for installation which required another appointment a week later. However, they got it right then and from the store manager to the installers, everyone was professional, helpful and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent 2 very knowledgeable agents who safely and securely mounted my 70" tv and connected it to all of my devices. I will definitely be using this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They listened to my instructions and provided me the best options to give me my solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY....No Bologny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with amazing picture and brilliant colors, it has become addictiv to watch! And at 65", it's a perfect size unit for our condo wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were very professional in their approach. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rogelio is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to set up our TV, Apple TV and sound system were great. Hat's off to Rogelio and his partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed my TV was very professional. He was on time and he did not waste any. The install is perfect. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way I could have done what the two technicians did to set up the tv and the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good at their job! Very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was fantastic. They mounted 2 TV's and sound equipment. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to pay to have everything installed. However, parts were missing - but the installer saved the day and drove to the nearest Best Buy and got what was missing from the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work,on time, no hassle, very professional installlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were perfect and professional both times that they came out to mount the TVs. 1st the Samsung 65 inch., then the Sony. Each time they were far more than what I expected. Really excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my tv was great and really fast. He put the mount right where I wanted and my tv looks great

    I would recommend this to a friend