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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1197 Showing 23,921-23,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need Pro installation of your Best Buy purchase with Geek Squad you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast and friendly TV install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Very friendly and fast. Answered all my stupid questions with no judgment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys help me setup my TV, move my furniture, and install gaming lights!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super kind & extremely knowledgeable. Were there 1st thing in the morning and knew exactly what they needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys was professional and was very informative on the placement of the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, done quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly moved my tv from another room, down two flights of stairs to the basement, and mounted it to my liking. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! The installers did a super job. I will always come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv was awesome. Friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Amazing item at a Good price. You will find a better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv, programmed it and tested it to make sure all things were connected and working. Was courteous and cleaned up after themselves. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Service... Start to Finish!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier about the excellent job the Geek Squad guys did with the mounting and setup for my new Sony 55" TV. These guys know what they're doing and actually care about doing it right. Highly recommended!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing!!! They were on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and efficient tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe and efficient tv mounting. Nice I could purchase my own mount & have them hook up mount safely to tv & then to wall. Still up & mounted to wall & full motion is working just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to pay to have everything installed. However, parts were missing - but the installer saved the day and drove to the nearest Best Buy and got what was missing from the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick, efficient, thorough and pleasent! I really appreciate good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Polite and Tidy. They installed two TVs and two sound bars in a very reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great experience.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Best Buy's staff did a fantastic job at our home. They were friendly, helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Savvy.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful, They we quick and answered all question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed television quickly and safely

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television and made sure my connections were correct with my reciver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well and adjustable to accommodate my unique install requirements.

    I would recommend this to a friend