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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1197 Showing 23,921-23,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was replacing a smaller TV and it is awesome and the price was well below what I have paid for smaller TV's in the past. The Geek Squad Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent arrived on time, was very professional and helpful. mounted and installed my tv with ease and very quickly. Cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick And Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech when I bought appliances late last year so mounting my new TV was free. Great service and quick, quality install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing and the service delivery and set up was quick, clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation experience of our new tv and wall mount. Leo did an exceptional job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the absolute best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful. I'll be purchasing one for my bedroom and will have them to hang it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team did quick work of mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in explaining TV operation. Set up was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung outdoor TV is a very high-quality TV in both sound and picture. I highly recommend Samsung for both indoor and outdoor products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Soundbar was mounted right where we wanted it. Everything was done neat and area was left clean. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv mount! exactly what I want & the price I wanted to pay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great performance by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician did an outstanding job. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job. Used shoe covers and respected my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They did a great job mounting our new TV and installing our new sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent curtious, professional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far all the geek squad guys that have come to my home have been knowledgeable, clean and courteous, most of these guys could start their own service, but good for us that best buy seems to recruit good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch services by Best Buy Geek Squad crew. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually mount all my TVs, but with the mount that came with the LG G2, I wanted it done perfectly. Geek Squad delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation with eye for detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. The agents displayed excellent team work. They were well prepared and each appeared to have predetermined responsibilities. They were very precise and strived for perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the right mount for the tv and the geek squad installing the mount was great ! what else can i say thank you BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous, knowledgeable. Everything works. I do wish they I had a few more questions before installing because I would have connected the TV to a wired connection for the smart features. But wireless works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to the house did a fantastic job. Very quick and professional. I recommend this service.

    I would recommend this to a friend