Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1198 Showing 23,941-23,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my tv was great and really fast. He put the mount right where I wanted and my tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV and soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great! They had the TV mounted and everything connected very quick. Explained the remote and soundbar and how to watch everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy and girl worked together as a team and mav

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And they set it up for us and made sure all our device worked and we knew how to use them..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this service because the TV was too big for us to mount. The installer tried to upgrade us to the deluxe install, and he succeeded. The process was good, but we had to cut some wire ties after they left in order to fit the wiring in our cable channel cover that was installed previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came in and assessed our situation. They had to reorder the tv and assessed we needed a receiver and did it all with a smile! They came back and installed the next day! Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was hear on time and mounted the "mount" and installed the TV efficiently. My Handy Man helped me with installing my streaming services on the Roku TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant came to the house on time, clearly indicated what we needed. The installers were professional and accurate and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niiiiiicccceeee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awwwwwweeeeeeeessssoooommmmmeeeeeeee, definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service add on with the membership Now buying a device is more convenient for installation and warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are comfortable with your AV system, this service is great. The technicians did not assist with network set up with this level of service. If you can add the TV to your network save money and use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very fast and very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service and the customer service very professional my tv was installed very fast thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. They knew what they were doing and were very helpful in familiarizing me with the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best review.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up. It looks impressive, the sound is 'right-there.'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install. Cleaned up the mess and was careful with my furniture. But didn’t haul off the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has The Best Customer support out rhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am very happy with everything i have Recieved from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy,simple, job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend trusting the Best Buy experts to mount your tv. They are early and on time and very thourough with their work and are patient about your concerns with where your tv goes on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job on installation and hiding the wires. They were also knowledgeable and courteous, and gave a tutorial about our TV and soundbar works and the features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the right mount for the tv and the geek squad installing the mount was great ! what else can i say thank you BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my tv up in a jiffy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast quick work! I would recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mounting service I received was PERFECT in every way. The techs who came out were professional and met all of my needs. I highly recommend the Geek Squad tech Your; he was amazing and is an asset to this company!!!

    I would recommend this to a friend