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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1198 Showing 23,941-23,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great tv set up service by Manuel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manuel from the Avondale AZ store did the install and set up. He was the best. You have a great employee. Give him a raise and promotion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and proffessional and put me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech mounted, set up, connected to my cable box, & instructed me on how to use the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend for big tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and nice people. Great experience, made installing an 85" tv completely seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices. They were a great help to me and my family !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and mounted my tv and connected all devices. He asked me how high I wanted the tv on the wall before he put it up. He was very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Musical Chairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad deliver and set up our new TV. They also moved our old TV to the Master Bedroom and set it up. They then moved the old TV to the Guest Bedroom and set it up. Thus the Musical TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was competent, cordial and professional. All of my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. I already did an extensive review on this but meep getting more surveys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got a new 65" tv and soundbar. It did not fit on my tv stand. these guys came, hung it up and cleaned up in 30 min. polite, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. They knew what they were doing and were very helpful in familiarizing me with the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful and nice. They installed 3 TV's. They checked to make sure they were installing in the correct location. They made sure I knew how to use equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quickly and installed the tv and programmed all the apps for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Miss Them Already!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis and his assistant were fantastic. They were careful from start to finish and very communicative, which was great. Explained everything in detail. Fantastic service. Thanks Geek Squad and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So what's a person to do when they want to set up their TV ? Never fear, Geek Squad is here to my rescue. In no time I had show time. I can always count on The Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an amazing job as always. They kept me informed, showed up on time, did the work quickly and with the upmost quality. Totally worth the price for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered my TV and installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it all to my device.But now theres a problem in sounds when connected smartcast from my tablet,we need assistance again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very polite, knowledgeable, efficient educator installers. They were both so very nice, patient and taught me what I needed to know. Wonderful Staff. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed in less than 30mins. The men took their time and made sure they knew exactly what I wanted. I love my newly mounted television! Will be using them again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed all my audio devices perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the rear speakers of my Bose System, the rear speakers through a wi-fi device, corrected the previous universal remote installation, also mu bose headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - highly recommend. Communication was perfect from the techs - calls and texts about arrival time kept us informed.

    I would recommend this to a friend