Customer Ratings & Reviews

Alex and his team member went above and beyond when they installed the tv. Five star customer service.

The gentleman who came out to install my television was fantastic. I gave him the best rating possible. I would totally recommend having an installation done through Best Buy again.

Received tv was broken the reps went out to get another one for me and were extra polite and understanding and wouldn’t leave until they made sure everything’s was working great.... love the service...

Geek squad showed up I had the wrong bracket so I went to Best Buy and got the right bracket they came back at 10 o’clock at night to finish the installation awesome service great guys

The techs were personable, knowledgeable, and worked efficiently. They ensured all the connections worked before leaving. I highly recommend this service.

The Geek squad came on time. Took down the old mount and TV, replaced with the new mount and 55" TV. Showed us how to use the remote. Were very respectful and did a great job.

Friendly service. Took the time to answer all questions. Set everything up and explained how to use the equipment. Timely, and exceptional service at a reasonable price!!

Did not properly program the DIRECTV to my device. When I called to ask them to send someone to rectify the situation, they refused. This is not my first experience dealing with Best Buy on an issue like this and I literally hadn’t dealt bought anything from them in many years because of their poor customer service. I finally decided to give them another chance and I’m so disappointed. I won’t be doing it again. It’s not because mistakes were made, it’s because they don’t stand behind what they do to make them right. Paid a premium price for sub par service.

The Geek Squad did a fine job in mounting the TV to our stand and doing the wiring. We are both retired and not very tech savvy and these folks took care of everything and answered all our questions fully.

The agents mounted my TV and connected to all the necessary devices

You should put this guy in charge of the whole operation. Highly competent and very courteous. (Something that’s missing in today’s society)

Agents did a great job and were very nice. They also looked at other issues and offered suggestions that were helpful.

Professional, Patient and very nice in answering my many questions, very informative. Excellent.

The Geek Squad did everything they said they would do. They delivered, mounted, setup, and adjusted the TV. They were professional and patient as they answered all my questions.

was the right mount for the tv and the geek squad installing the mount was great ! what else can i say thank you BEST BUY!

Geek Squad service was professional, timely and happy with the finish product.

Would recommend them to anyone great for putting in your electronics

Our squad member was very professional and exacting . We were so pleased with Teresa’s work. She made sure everything was perfect and working correctly before she left

The Geek Squad was awesome! TV mounted, installed and working perfectly! Professional & knowledgeable!

I usually mount all my TVs, but with the mount that came with the LG G2, I wanted it done perfectly. Geek Squad delivered!