Customer Ratings & Reviews

I got the Geek Squad to set up my tv in a new house (it has surround sound hooked up to a home theater speaker system). They did a great job and advised me what to buy to hook up the rest of the sound system.

the geek squad was not as help with the set of the tv, as advice at store

Excellent Service. Polite and Tidy. They installed two TVs and two sound bars in a very reasonable time.

Installers were very knowledgeable and quick to set everything up. They had all tools required, cleaned up before and after installation, and briefed us on what they did and the operation of the television.

Best Buy did a great job of giving me a small window for when they would arrive and keeping me updated the day of. They were very professional and made wall mounting a TV a smooth process.

The installation was quick, efficient, and professional. The Geek Squad staff explained the procedure and were friendly.

Professional install. Cleaned up the mess and was careful with my furniture. But didn’t haul off the box.

I recently moved and didn't want to mess around with mounting my tv. The geek squad install agent showed up on time and was very professional! The service did not take very long and it looks great!!! Highly recommend!

Very pleased with the technician who mounted our new 75" TV on a new wall mount. He was very professional, friendly, and worked efficiently. Worth the money so I didn't have to deal with the hassle.

I highly recommend this because it’s Better to be safe than sorry, you just never know when you could need it.Geek squad were really nice and professional

The guy was hear on time and mounted the "mount" and installed the TV efficiently. My Handy Man helped me with installing my streaming services on the Roku TV.

Agents were very polite, mounted Tv where we wanted it, hooked all components & devices for us. They answered questions. Very pleased

The Geek Squad guys REALLY Know Their Job. They were here on time; Unpacked the mdse., Had it installed, fully set-up; programed, Working GREAT, Mess all cleaned-up, & leaving, in about an hour.

The technicians were very nice and knowledgeable. They showed me how everything worked.

Excellent TV installation in area as requested. TV is level and just a bone sound bar. Nice neat installation.

The geek squad arrived on time with advanced phone notification. They were both professional and answered all our questions.

The geek squad did an excellent job of mounting and hooking my tv up. They were very careful and professional

Great Service, like always. Prompt and to the point. They explain each and everything to you and make sure you understand how everything works;)

The agents mounted my TV and connected my soundbar. The soundbar was supposed to be attached to the TV, but was attached to the wall instead because the attachment pieces were backwards. I wanted my TV flush to the ceiling like my old TV. The agent insisted that was not the right place for a TV and talked me into lowering it. I hate how low it is on the wall, if on our couch, can't see TV past the chair. None of the furniture I've looked at for under the TV fits because it's so low. I never should have listened to him because I now have to find someone to raise the TV higher. Because the soundbar was attached to the wall, there will now be visible holes when everything is moved up.

Having the total tech support is a bonus as the costs to have stuff done are low. my only issue is that the sales staff arent as knowledgeable as the tech so i ended up having to purchase stuff from the tech and returning stuff which i didn't need which is a customer service nightmare