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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1200 Showing 23,981-24,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Explained what they were doing, confirmed plans before execution, and corrected problems quickly and skillfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to use the crews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set things up but the crew took away my old TV which was very heavy and much needed. Also have me lots of good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & Jordan provided excellent service with my mounting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly an courteous/came to my home on time and mounted the television quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They arrived on time and were extremely helpful! I had previously had the Geek Squad come out and install another TV and after this time, I'll continue to have them come out and install the other TV's too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Tv is on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, but do not expect a lot. Basically located the studs and threw it up. They did not hide power cords or cables in the wall as sold to me at Best Buy. That came with an additional cost for additional equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my Sony TV was the best.....polite and knowledgeable...Wish I had gotten his number so I could call him for all my tech needs!! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient service completed without any problems or concern. An excellent Geek member who was friendly and worked quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to good service. Im hoping to have Bestbuy handle all installeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas were Fantastic! Couldn’t ask for a better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me EXCELLENT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Angie Wass & her crew is the best. She truly puts the customer 1st in excellent Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All new set up - turned out awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV, new mount, new surround sound system all hooked up beautifully. Looks amazing sounds awesome and other than that, what more could you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Very professional and got the job done in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris installed a 75" TV Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was our Installer & did a real nice job Stalling our new Samsung 75" TV in the wall he also went through and yet all of color correct was very happy with his installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SonyTVInstallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely competent and professional. They did an excellent job with the mounting, installation, and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable team. They came in and took care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super kind and respectful. Shelby went above and beyond by explaining to me how to use my new devices and gave suggestions on ways to upgrade my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, time wise, quality, very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my two TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great service.. I definitely recommend geek squad to a friend.

    I would recommend this to a friend