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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1200 Showing 23,981-24,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    very fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean, very fast, great communication, understood my components and helped out tremendously. even helped me move out my old equipment in to storage attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect mount for the stone wall and they installed it to the perfections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new Samsung Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so helpful and very informative. It is so great to have such service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They took care of everything and mounted my 82” tv and sound bar for the maximum effect. They were very professional and courteous! Doc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid bracket- this was our first wall bracket and it holds solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! Their installation is great as is the help I’ve received on working my devices. This is a low profile mount perfect for what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I expected someone from The Geek Squad, it was actually a third party installer who arrived and installed my Samsung Frame TV. He did an excellent job and I was very satisfied with his service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent mounted the tv on wall and the other one connected on Wi-Fi and did first set up showing me the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Servie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, Dave, Chris and Jake were outstanding. Performed their work in an outstanding manner. Had smiles and were very friendly. Would recommend all of them anytime to anyone. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and easy, helped with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful service. No issues with it and great add on for a tv purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very complicated TV/Entertainment Center set up with THOUSANDS of wires. There is absolutely no way I could have figured out how to connect/re-connect everything once I bought a new 65" TV. Thankfully, Geek Squad was able to get it all hooked up properly....but it did take close to 5 hours!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nothing to complain about. The entire TV, mounting and cable installation was completed within an hour. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job installing my new tv and making it work in the limited space i have. they also helped me get my old tv ready to donate to goodwill. thank you so much guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV. Very fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my TV and wall mount were amazing. They were quick, efficient and very friendly. They made sure everything was installed and set up correctly at the beginning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat installing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, very professional They kept us updated about arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, efficient, and professional. The Geek Squad staff explained the procedure and were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand and deliver with this ultra strong mount. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered, mounted, explained how the tv worked and hauled away the non working tv. They were quick, polite, careful and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connection and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always polite and great to deal with each time they come either to my office or house. They are always willing to help with any questions i might have.

    I would recommend this to a friend