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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1201 Showing 24,001-24,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Great job! Gage and his co-worker are a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly moved my tv from another room, down two flights of stairs to the basement, and mounted it to my liking. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel are very knowledgeable. They set up the entire system without a problem. They knew what exactly to do. They definitely specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV, hooking up all of my games and DVD so that I only had to use the one remote. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, efficient, and professional. The Geek Squad staff explained the procedure and were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and team were amazing! Our 85" tv went up with out any issues. They took time to program everything and made sure everything was perfect! I couldn't be happier with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my SimpiSafe add on cameras

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of getting my cameras connected and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how sturdy and strong the mount feels. I can literally use it how I choose. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs my tv so fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came from Best Buy his name is Marcin . He is so nice guy. He mourns my tv so fast and he too friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast and friendly TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Very friendly and fast. Answered all my stupid questions with no judgment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nothing to complain about. The entire TV, mounting and cable installation was completed within an hour. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time or patience to set up my own system, like most people do yourself a favor and have geek squad do it for you. Can't put a price tag on the sanity saved. They were also very professional knowledgeable and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Efficient Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only waited a few days for install appointment. Installer was fast and efficient. PS service is free with TV purchase! Wish I had known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to hide the wires with a kit for a reasonable fee. He didn't try to push the kit on me, he just let me know that it was available. The agent was very tidy and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great at communication and worked quickly. Will definitely do it again when we move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv, cleaned up after them, ensured I was happy with everything, showed me the functionality of the tv. They two guys couldn’t have done enough. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very careful and competent. Not only did he call ahead on the day of service, but also called a few days prior in order to familiarize himself with my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were great!! The were very fast and efficient. Friendly and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall and connected to the sound bar. The best team ever. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service timely knew what he was doing and very personalble.

    I would recommend this to a friend