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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1201 Showing 24,001-24,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Recommended Service for Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are AWESOME. The technician assigned to me was great, amazing communication and they mounted my 77" OLED in literally less than 30 mins all perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY....No Bologny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with amazing picture and brilliant colors, it has become addictiv to watch! And at 65", it's a perfect size unit for our condo wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people. Did a really good job putting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 83" TV quickly without incident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my 83" TV quickly and properly, made sure it was working, and even showed me the cool remote control features and stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent arrived on time, was very professional and helpful. mounted and installed my tv with ease and very quickly. Cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick And Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech when I bought appliances late last year so mounting my new TV was free. Great service and quick, quality install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents once again were great. All 3 tv and sound bars mounted and hooked up. Asked if I liked the height on the tv before drilling and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellas know their stuff! In the time they had our TV hung and turned ON we would have still been unpacking! Was way too big for my hsband and I to handle. Best money spent... save alot of headaches...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv set up service by Manuel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manuel from the Avondale AZ store did the install and set up. He was the best. You have a great employee. Give him a raise and promotion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung 65" TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job mounting my 65" TV using a Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and friendly. Did the job neatly and fast. Very polite. Knew what to do and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and sat up our new tv were very good, professional, performed their job quickly and accurately, and did a great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job installing the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing the TV. They were courteous, clean and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want I asked for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were quick and very accurate!! Made sure to measure / check other side of wall not to do any damage . The height I asked for and they covered there goes while in my home . Awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call back the tech (Tray) to program the remote and he was not able to recognize that the cable box went thru the VCR until I mentioned having to turn to channel 3 on 1 remote and play on another. Tray also did not measure/tell me that the cord from the TV to the extension cord was "a little short" and needed "to be raised up". He went to look for something in the TV box he had offered to dispose of to use. I looked at the connection, unplugged from the extension cord and plugged directly into the wall. No problem. Why did Tray ( and I hate to say it) not think of this as the "expert"? I could go on, but let me say your "customer service" team was also lacking in acceptable customer service. Just a personal experience observation ……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung outdoor TV is a very high-quality TV in both sound and picture. I highly recommend Samsung for both indoor and outdoor products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed everything quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and connected all necessary devices. They were respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up all my devices to it. They did it really fast and now I don't have to worry about it falling off the wall because I did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it moves and goes up on the wall. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - highly recommend. Communication was perfect from the techs - calls and texts about arrival time kept us informed.

    I would recommend this to a friend