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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1201 Showing 24,001-24,020 of 38,692 reviews
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service. The tech was very friendly and helpful. He helped us set up a number of streaming services and was very patient with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had tough time getting the old mount out / they were patient and they did a good job installing the new TV and mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were phenomenal! They were able to mount our tv onto our tile fireplace without any issues. They also provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service provider of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jagdish deserves kudos he is the best. Please acknowledge him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them no time to mount my tv on wall and connected it to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men knew what they were doing for in my house the studs are very hard to find,They managed to find them and installed the wall mount for my new Sony tv and the t.v as well.Couldn't ask for a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service personnel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected everything. Your agents are always friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Geek Squad was so knowledgeable, answered all our questions and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV perfectly. The agents removed all packaging when they left and were extremely polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan! If anything happens best buy got me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp, efficient team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men that knew what to do and completed the whole setup very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed wall mounted TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the agents involved in this task were exemplary in their demeanor, attitude, courtesy and technical skills. Could not have been a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Timely, polite, professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were great!! The were very fast and efficient. Friendly and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...no recalls...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed on the purchased stand and hooked up the currently owned Apple TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv extremely quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Communication was excellent; received courtesy call to provide a firm ETA. Crew arrived on time, and was extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy TV on a wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy came to my home and mounted my 55" television above the fireplace. The mount I bought worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delevery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much , i had best experience with best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional & quick. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job installing my TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV was fantastic. All sound equipment was configured and wore concealed or bound to completely work with existing wiring. Absolutely would use this service again.

    I would recommend this to a friend