Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1202 Showing 24,021-24,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were great!! The were very fast and efficient. Friendly and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be any happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read some mixed reviews when it came to the TV installation, overall the pros that came in were in and out in about 20 minutes. It was a job well done! Couldn’t be any happier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket is perfect. And it told horizontally for easier viewing when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and theatre so fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great from setting up service to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were great !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great . Very knowledgeable and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems what so ever. I’ve been happy with the quality and the price. I’ve moved and had to take it with me. It’s just rock solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy install with the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my 60" TV, helped me connect to all the apps I needed and made sure I understood the controls. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV. They were knowledgeable and quick. Most importantly they came on time and finished in a timely manner and didn't hold my day hostage. Plus the techs were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim was great and professional. you knew exactly what to do you know what type of chords I needed he set up everything perfectly explained everything he was a true gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nailed It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job setting everything up and walked me through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed my TV was very professional. He was on time and he did not waste any. The install is perfect. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time with advanced phone notification. They were both professional and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed the new one and moved the old one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job. they went above and beyond to do the job. They even went and brought me a new remote when my tv didn't have one in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ebony is the best tech! It took three times to get me set up properly. She is knowledgeable, can offer ideas, a wiz at programming, and practices safe guards against COVID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his team member went above and beyond when they installed the tv. Five star customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and techs did an amazing quick job. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were courteous and they even have a covers for their shoes when they came in to install my TV. They even went back to their store to get the other TV mount I need to mount the TV I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, Sound Bar & Free Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drake was the salesman who went above and beyond and I was well pleased with the two tech guys who hung tv and sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV perfectly. The agents removed all packaging when they left and were extremely polite and professional.

    I would recommend this to a friend