Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1202 Showing 24,021-24,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came out was quick, friendly, tidy, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, Sound Bar & Free Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drake was the salesman who went above and beyond and I was well pleased with the two tech guys who hung tv and sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent mounted the tv on wall and the other one connected on Wi-Fi and did first set up showing me the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very good job buy the young men that came out to put my TV mounted on my wall love it more room and I am very pleased with the workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative, and extremely helpful. Even answering questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Matt was very helpful, installed my TV , answered all my questions.. help me with Remote..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very fast and very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service and the customer service very professional my tv was installed very fast thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv and connected everything for me. They put it exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in the Geek Squad to install and mount the new 43" Samsung TX since I didn't want any wires showing. The TV was installed using wireless receiver mounted to back. Plan executed and a job well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, thorough installation process by technician. Took a little longer than anticipated, but primarily because he was left to work by himself to mount a 60 flat screen and wall bracket. Ultimately I was satisfied with the installation and would not have wanted to attempt to install on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent and did superior work.inhave used Geek Squad for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching a nice clear good color TV. The guys that came out to setup were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic…took their time and made sure we understood all the new features

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s on the wall, but…..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted securely on the wall, but the tech was going to leave the wires all jumbled up and not hidden at all behind the chest purposely positioned under the tv for that very reason. When I brought this to his attention he charged me extra for some parts to corral the wires. I would think for the price that might have been included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need Pro installation of your Best Buy purchase with Geek Squad you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV unpacked and setup quickly and efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech delivered my TV; assembled the stand and placed the TV on it; setup the tv's remote and the cable remote; and removed the packaging materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick, efficient, thorough and pleasent! I really appreciate good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent work, they were done in no time. I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV. The tech was very knowledgeable, got it done fast. Listened well to what we wanted, and the install looks great. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was completely professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful. He remained on site until we understood and were completely satisficed. We were given a contact cell number if we had any other questions.

    I would recommend this to a friend