Customer Ratings & Reviews

Exceptionally Professional . The way took care of the wall and installed was amazing

I had three mounts and 4 TV’s that I purchased at Best Buy. One of the mounts was not the mount I ordered and needed replacement. One of the mounts was broken which did not become apparent until the contractor left. I reordered two of the mounts and prior to them being replaced noticed that the sales clerk had ordered the wrong size mounts. Back to the store for the third time. Since I had paid the $200 to be a Total Tech Member, I thought I would use the phone support folks. DO NOT WASTE YOUR TIME CALLING PHONE SUPPORT! After being transferred 6 times, I gave up. Back to the store.

The geek squad arrive on time and installed my TV exactly where I wanted it. They were pleasant and took the cartons away and set up my old TV. I have already recommended them to a friend.

fix everything....................................

My tech, Mark, mounted my newly purchased 4K tv, along with a fire stick and sound bar meticulously along with a comprehensive tutorial on how everything works... Much Appreciated!

The agent was very knowledgeable and courteous. He was very efficient. He was very mannerly and he cleaned up everything behind himself.

And they set it up for us and made sure all our device worked and we knew how to use them..

Great, fast quick work! I would recommend the Geek Squad.

He did a great job and was very professional and nice. Took his time to answers all my questions

Great mount. Looks nice and works great. I’ll be using for a while

The geek squad did an excellent job mounting my 75 inch sony tv. All hook ups were made and tested before leaving. The team was professional and cleaned everything up.

The team was prompt, quick, and professional. I have a 3 in 1 Stand they attached the TV too. Less work than wall mount but same price. They had all the hardware for setup except an extender for my coaxial cable. Unfortunate because it left me moving my TV stand and wrapping my own cords.

The installers were very friendly, courteous and professional. They were focused on making sure that I was satisfied with the service, I very much appreciated their approach.

Guys were great and honest. Gave me an option to upgrade my mounting bracket. Very appreciative.

Excellent customer service. No question left unanswered.

First they didn’t show up on time 6 hours late. Unprofessional dressed. Then could do it because have two people asked my Husband to help who is disabled that’s why we were PAYING TJEM TO DO IT. Said he would be back the next morning with help. Never showed up. I called they said it wouldn’t be till the next day. Showed up late again. Had to us our tools because he didn’t have the correct ones. Used my step stool because he was to lazy to go get his ladder step tool wasn’t tall enough I had to tell him he needs taller ladder finally went to get his ladder granted it was a large TV difficult to mount but they were told this when I called in wanted me to sign job was complete and I refused until cords were stored neatly acted as though he really didn’t want to be there. Very unsatisfactory from day one. Just a typical subcontractor (Mastec) attitude.

These guys are terrific. We have hired them for two additional jobs since. Polite. Professional. A pleasure when one gets good people. Exactly like you imagine!

The guys were excellent who set up everything. I have nothing but good things to say.

Nice service, arrived on time and installed my tv shelf mount perfectly

The Geek Squad came at the correct time, installed my TV and Sound Bar on the wall, and set up the WiFi and remote in no time. They showed me how to operate and asked if I had any questions before leaving.