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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1203 Showing 24,041-24,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I spend was to have the Geek Squad mount our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Real Pros

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team did a great job of mounting my 65" Sony. Well worth the money to do it right. They know exactly how high to mount and made sure it was just the way I wanted it. So happy with my new tv,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They guys they sent were awesome. Total pros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up to mount a tv but I didn’t realize I needed a bracket to mount my Sonos soundbar. One of the guys had the part in his truck. They set it all up and were on their way in 45 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were knowledgable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys mounted the TV to the wall and reinstalled all the devices. They cleaned up after themselves and where very helpful in explaining the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got a new 65" tv and soundbar. It did not fit on my tv stand. these guys came, hung it up and cleaned up in 30 min. polite, professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but late service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great but they came way after the estimated time of the service call. Scheduled for 7AM-1PM and showed up at 4PM. Because they were behind schedule they did the job, but I could tell they were anxious to get on to the next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs my tv so fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came from Best Buy his name is Marcin . He is so nice guy. He mourns my tv so fast and he too friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv stand and worked with my fire tv 75’. The install group helped a lot too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from the Geek Squad was professional, polite, spent time placing TV correctly and was patient when I had to log on the the network and download the ATT Tv app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Mounting service is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Bbuy mount 4 TVs in my new home and each one was flawless . Skilled professional staff measured and taped to insure level prior to drilling . Kept us informed the whole time for comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy TV on a wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy came to my home and mounted my 55" television above the fireplace. The mount I bought worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very polite, mounted Tv where we wanted it, hooked all components & devices for us. They answered questions. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew did a great job and took the time to make sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me EXCELLENT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Angie Wass & her crew is the best. She truly puts the customer 1st in excellent Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was great! He knew exactly what he was doing and got the job done quickly. He was here right when he said he would be and really knew his stuff. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! TV mounted, installed and working perfectly! Professional & knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad on time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did an excellent job. they were knowageable curtious and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on when he was coming. He was so helpful, kind, organized and efficient with his time. I was so thankful for his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Super Fast TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were right on time, and got the job done within 15 minutes start to finish!!! It would’ve taken us a couple of hours to do ourselves!!!! I highly recommend this service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a wonderful job in mounting our tv. He moved it from the living room to the den. Very neat, cleaned up after him self. The Geek are great.

    I would recommend this to a friend