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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1203 Showing 24,041-24,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Recent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does stars mean to u? This is a problem with ur software that a minimum of characters is required… just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony it is the best for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV one of the best,the colors,the I got it for the best price, thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal when it was included via TotalTech Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal when it was included via TotalTech Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional TV installation service. The Best Buy time was in time, they were very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgable and friendly. Did a great job, respectful of my property and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of curved PC monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my Dell 34 inch curved monitor using a mounting bracket they had not seen before. It presented some challenges but the final work product appears to be fine after 3 weeks on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture shows sharp, be able to watch Netflix and yourtub on line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came on time but was delivered to the driveway and not my door. Two parts were broken upon opening the box but Sauder is replacing the parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtually Seamless process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lester and Steve were professional, respectful and mindful throughout the service. Anyone would be fortunate to have their equipment delivered and installed by these two gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job. They were on time, courteous and answered all our questions. I would not hesitate to use or recommend this service. Top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a call the day before, the morning of and a call a head of time to see if it was ok if he came early! We were happy to have him show early. He was quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a stellar job installing my 75" TV above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians that came to install our new Samsung TV did an excellent job. They were knowledgeable, courteous and conscientious in the job. They were also helpful in answering questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy knew what he was doing. Probably he mounted like 5 a day for the last 10 years. Also very clean. I didn't even need to vacuum clean after the drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time and did a great job. Couldn't ask for better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I expected someone from The Geek Squad, it was actually a third party installer who arrived and installed my Samsung Frame TV. He did an excellent job and I was very satisfied with his service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time with advanced phone notification. They were both professional and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the geek squad were fantastic! Very prompt and the communication was 1st class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great! They had the TV mounted and everything connected very quick. Explained the remote and soundbar and how to watch everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 70" tv, wall mounted by the Geek Squad service team. Quick and professionally unpacked tv & wall mount, attached perfectly to my wall. And removed all boxing

    I would recommend this to a friend