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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1204 Showing 24,061-24,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installs my tv so fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came from Best Buy his name is Marcin . He is so nice guy. He mourns my tv so fast and he too friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does stars mean to u? This is a problem with ur software that a minimum of characters is required… just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional TV installation service. The Best Buy time was in time, they were very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed everything quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and connected all necessary devices. They were respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was professionally completed. Crew made sure TV remote dialed in so that one remote handled all devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I came in to get information on mounting my TV, the guy I spoke with was very helpful. My concern was that I wanted the TV mounted with all the cords hidden. He directed me to an installation package I would need as well as a TV mount. Fast forward to installation day and the installers have already drilled holes for mounting and inform me that the HDMI and optical cables can be hidden, but not the power cord unless I "buy up" to the package that will provider this service. This seems like ambush sales tactics. I knew what I wanted the finished product to be so if I was made aware of this in store it wouldn't have been a big deal. Otherwise, the installation looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed my Samsung Frame 65” TV. They were knowledgeable and professional. I would recommend the Geek Squad team..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installers (Geek Squad)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely professional. With knowledge and experience with setting up your home theaters systems. Quick and courteous. An willing to answer questions on the fly. I would not hesitate to call on them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed television quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television and made sure my connections were correct with my reciver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my smart tv and connected it to all my devices. They made sure I knew how to operate the tv using the remotes for my tv, cable, and blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job! I enjoyed working with them and was happy they suggested a sound bar mounting device as opposed to drilling more holes in my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my Tv in good time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent staff Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health conscious and quick installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came to my house and one man quickly installed my TV while the other stood at least six feet away and did nothing. 5 stars for adhering to COVID protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really professional. They finished everything so quick and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve gotten externally in a while. I usually would do it myself but the large TV was limiting my ability to do it without assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome t.v. pic, the screen is so clear. We love our choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting my new Sansung 85in TV. They were extra careful to not damage any of my walls or furniture. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Geek Squaders!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came, as scheduled,...and said, "wait, your walls are too fragile,...to presently hang this TV." I told them, shortly,...we'd be moving! They were helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service help me make my living room into a theater. I would recommend them to my friends and family. They are number one and are very courteous. Fast and friendly.

    I would recommend this to a friend