Customer Ratings & Reviews

The technicians were wonderful. Arrived on time. Friendly knowledgeable. My TV looks great. First time using the geek squad. Definitely would recommend for anyone who wants to get it right the first time.

Agents were knowledgable and friendly. Did a great job, respectful of my property and cleaned up before leaving

The techs were great. They helped our mom who is 84 so she could undersstand

The Geek Squad provided exceptional service. They mounted a Sony 75 inch tv in our master bedroom in less than an hour and cleaned up before they left. We will be using them again!

The agents mounted my tv and connected it all to my device.But now theres a problem in sounds when connected smartcast from my tablet,we need assistance again.

The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

The gentleman that worked on my set up was most pleasant and helpful

The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project.

I love the flexibility this offers and it’s solid well worth the price

The 2 guys listened well on how we wanted it set up, were courteous and did a great job. They didn't't leave until we understood everything. Great employees!

Great Service, like always. Prompt and to the point. They explain each and everything to you and make sure you understand how everything works;)

Friendly an courteous/came to my home on time and mounted the television quickly and efficiently

Awesome job and super friendly. So happy with the job they did!

TV installation was professionally completed. Crew made sure TV remote dialed in so that one remote handled all devices.

Very professional job performed. So much satisfied. Thank you geeks guys

The Geek Squad was great to set up the 98" TV. Don't try it yourself!

So what's a person to do when they want to set up their TV ? Never fear, Geek Squad is here to my rescue. In no time I had show time. I can always count on The Geek

Best Buy where I live is using a third party installer, Install Inc. I questioned this at time of purchase and was assured it would be the geek squad. It was not & not available. they never showed up on the scheduled delivery date and Best Buy continued to tell me for the 10 hours I waited at home, that my tv was on a delivery truck and would be installed. Finally told truck broke down. Rescheduled- installers showed up and immediately asked for bottled water. showed them where to hang the tv; they drilled holes 5” too high. Said they’d lower but I don’t want to see extra holes. After all hey you old me @to just get some “Knick knacks” for o cover it. Will hire someone reputable to fix. Also did not set up/pair remote correctly. It old me had to use 2 remotes. Not true! Took me 39 minutes. Guess they didn’t want to take the time to do it right. NEVER again will I purchase a tv from Best Buy. Note: BB did refund the charge after conversations with multiple people. Not worth whole day waiting, hours of phone calls etc and now I will need to pay another company.

The geek squad is fantastic and very customer centric! Great crew!

I was very satisfied. The tech was very knowledgeable about his job.