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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1205 Showing 24,081-24,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and friendly. He made sure all my devices were connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy install with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my 60" TV, helped me connect to all the apps I needed and made sure I understood the controls. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv set up service by Manuel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manuel from the Avondale AZ store did the install and set up. He was the best. You have a great employee. Give him a raise and promotion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and asked me about placement of my tv and if I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Rob assisted me, and they did a great job. They communicated well with me beforehand, and the work was done in a reasonable amount of time. The tv looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with lots of mobility. Super team of Brandon and Nestor did the installation. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy TV on a wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy came to my home and mounted my 55" television above the fireplace. The mount I bought worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not happy with third party installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend the third party company that installed our tv. There were a lot of problems, one being that they only sent one person to install a 75 inch tv and my husband had to help out! Not cool!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems what so ever. I’ve been happy with the quality and the price. I’ve moved and had to take it with me. It’s just rock solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed the new one and moved the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job. they went above and beyond to do the job. They even went and brought me a new remote when my tv didn't have one in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent arrived on time, was very professional and helpful. mounted and installed my tv with ease and very quickly. Cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick And Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech when I bought appliances late last year so mounting my new TV was free. Great service and quick, quality install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv, programmed it and tested it to make sure all things were connected and working. Was courteous and cleaned up after themselves. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was excellent, very knowledgeable and made sure everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and professional. Answered all questions and cleaned up area when he was complete. Absolutely no issues and plan to use best buy professionals in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea and Kris did an excellent job mounting and setting up my LG C9 77 television in my family room professional, personable, and efficient. Couldn't be happier with the job they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were very professional and had both my TV's mounted in no time. They ran the cables through the wall so everything looks clean and cleared room on our floor which is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my residence to hang a TV. They were very prompt and everything went great and was done very quickly. They made sure that all of the wires were hidden and the end result was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY....No Bologny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with amazing picture and brilliant colors, it has become addictiv to watch! And at 65", it's a perfect size unit for our condo wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was professionally completed. Crew made sure TV remote dialed in so that one remote handled all devices.

    I would recommend this to a friend