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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1205 Showing 24,081-24,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing and their set up included educating us on use of the remotes and set up for easy use of menus and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys was professional and was very informative on the placement of the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his team member went above and beyond when they installed the tv. Five star customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job installing the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing the TV. They were courteous, clean and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did an outstanding job. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had then mount 3 - 55" TVs for us. 2 in hubby's Man Cave and 1 in the bedroom. They did a great job! They programmed the remotes. Sync'd them with the cable boxes. And even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgable and friendly. Did a great job, respectful of my property and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were knowledgeable and worked quickly, pleased with result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best tv ever had its really fast goog for Video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! Thank you so much!!....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me EXCELLENT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Angie Wass & her crew is the best. She truly puts the customer 1st in excellent Service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super kind & extremely knowledgeable. Were there 1st thing in the morning and knew exactly what they needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Geek customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installed my tv. They even set up with existing equipment bought previously from Best Buy. Be sure to add service plan to your new tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad done a great job, delivering the TV and hanging the 65" TV on the wall. Done a fantastic job at getting the mount height and level of tilt correct. Was able to answer any questions I had. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys help me setup my TV, move my furniture, and install gaming lights!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new Samsung Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so helpful and very informative. It is so great to have such service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and hooked me up to everything I needed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Accurate, and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and provided excellent service. Very professional in their approach and clear in their communication regarding what would happen and when.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install and very courteous reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent 4 reps to install our TV's on 3 walls. I get nervous handling these large TVs, but they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and professional. They consulted me, and they did a great job. They were also very knowledgeable.

    I would recommend this to a friend