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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1206 Showing 24,101-24,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service for new TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my TV mounted, but I did get setup with Blu-ray and DirecTV. It went great. I was informed of what was being done and provided training/instructions on operations after the setup. Geek Squad, Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how sturdy and strong the mount feels. I can literally use it how I choose. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful more than a television it’s everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I had used Geek Squad for an install. Tech was on time (even a little early, when does that happen?) knowledgeable, patient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people -- they even set up an antenna for the TV because we didn't know how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A QUICK INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this person presented an attitude of: "being so happy to be of service"....made a really nice experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and professional. They consulted me, and they did a great job. They were also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this because it’s Better to be safe than sorry, you just never know when you could need it.Geek squad were really nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that installed my TV were very polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an amazing job as always. They kept me informed, showed up on time, did the work quickly and with the upmost quality. Totally worth the price for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and mounted my tv and connected all devices. He asked me how high I wanted the tv on the wall before he put it up. He was very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service. The tech was very friendly and helpful. He helped us set up a number of streaming services and was very patient with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great at communication and worked quickly. Will definitely do it again when we move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very good job buy the young men that came out to put my TV mounted on my wall love it more room and I am very pleased with the workmanship

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial misstep by Best Buy but they fixed everyth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally they got the mount size wrong after I waited 2 weeks for installation which required another appointment a week later. However, they got it right then and from the store manager to the installers, everyone was professional, helpful and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job of mounting. I will use the geek squad for my next Tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. He was very efficient. He was very mannerly and he cleaned up everything behind himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and gave great information on the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job on Tv mount and TV installation! They were very professional and educational on TV functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv extremely quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Communication was excellent; received courtesy call to provide a firm ETA. Crew arrived on time, and was extremely fast.

    I would recommend this to a friend