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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1206 Showing 24,101-24,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    TopNotchGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally impressed with the Geek Squad and what a great crew that did it and great to work with. Top notch work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung a new 75” tv, moved a 55” tv from the living room to the basement and took down the basement tv for recycling. They were in and out in just under an hour. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung outdoor TV is a very high-quality TV in both sound and picture. I highly recommend Samsung for both indoor and outdoor products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Geek Squad was efficient and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and professional. They consulted me, and they did a great job. They were also very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was accompanied by a trainee, so the process was longer than usual. This limited installation questions and complicated day of appointment communications. Technician was good and installation was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered doing the install myself fut decided not too. Boy am I glad! The guys that did the install were efficient, extremely knowledgeable, very personable, and I would definitely recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our agent installed our tv and was very clean and knowledgeable of his job. Very nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made more than one trip to get it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession, friendly, and knowledgeable. The team member made it a smooth pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and understood exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew...tyvm 4 your help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a very good job for us, along with giving us information on usage. tyvm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, efficient, and professional . They mounted my 85” tv, left no mess behind and showed us it’s features and how to work the functions on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my sound bar and walked me through the different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very polite, mounted Tv where we wanted it, hooked all components & devices for us. They answered questions. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, knowledgeable, professional, friendly, accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality install and connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was very sturdy with the large screen TV after attached to rock chimney. All wires and other devices were neatly and securily attached. The TV and other devices were programmed and demonstrated extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for the agents who came and mounted my TV up and connected all my services together, including hooking up my internet. I didn't have to do anything, but sit down and enjoying my TV.

    I would recommend this to a friend