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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1208 Showing 24,141-24,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Tech Savvy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful, They we quick and answered all question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Amazing item at a Good price. You will find a better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ... great and knowlegable sales person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product (two sharp TVs and a Garmin) works fine with excellent explanations. Installer equally helpful and we feel very secure with the info he left of us...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have said it more than once but Geek Squad is not the same in every town. Moving from another location in Florida with a terrible Geek Squad I was HAPPY to find that Gainesville has the BEST by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job on Tv mount and TV installation! They were very professional and educational on TV functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install for a huge tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys offered their suggestions as to height that worked out great. Mount was secured and leveled, remote programmed and Audio connected. They took the time to go over the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad never fail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great service from the teams that have come to my home and set up and mount TVs. No difference this time. You can count on Best Buy to do a great, high quality job. Friendly, fun and Courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great experience and look forward to doing business with them for years to come. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was on time and the hook up did not take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use geek squad services in the future. They were nice and professional. They mounted two of our TVs on the same day. They work quietly, no complains, and they’ll clean up after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the 70" TV without any issues. My only complaint was they hung the TV too low and was unable to adjust it after it was up. I would have liked it about an inch or two higher so it wasn't nearly resting on the picture frames sitting on the cabinet underneath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up, great recommendations, made install look easy. Great Placement, cleaned up the little mess that was made, answered all question and when they were done all we had left was to sit back and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by folks who care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with these professionals who really know their stuff and were really concerned with getting it "right" for us. My wife still brags on them 4 weeks later. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly an courteous/came to my home on time and mounted the television quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how sturdy and strong the mount feels. I can literally use it how I choose. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was the perfect fit for the space. It offered enough access in case cables needed to be replaced in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat installing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, very professional They kept us updated about arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quickly done and very pleased with ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and pleased with mounting services and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to mount our new tv were awesome! Super fast, super helpful and had lots if tips for optimal performance!! Have 2 more tvs to mount and we'll definitely be calling them back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time to wall mount my 77" Sony TV. Very knowledgeable and extremely professional. No issues at all.

    I would recommend this to a friend