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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1208 Showing 24,141-24,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounting a 75 inch TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and worked very clean and exactly what I needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came out to mount and the service he provided was excellent. He explained his initial mounting location (centered), he was efficient, cleaned up the box and plastic debris and showed me how to work the TV... awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job on installation and hiding the wires. They were also knowledgeable and courteous, and gave a tutorial about our TV and soundbar works and the features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameer Harris and his partner were fantastic. They did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb in setting up and explaining everything. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got a new 65" tv and soundbar. It did not fit on my tv stand. these guys came, hung it up and cleaned up in 30 min. polite, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy when you have a lot of electrical devices/ tvs/ or anything you buy at Best Buy. Works pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great experience and look forward to doing business with them for years to come. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and efficient tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe and efficient tv mounting. Nice I could purchase my own mount & have them hook up mount safely to tv & then to wall. Still up & mounted to wall & full motion is working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with the installation of my television. The gentleman called in advance to alert me of his arrival time, he was very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Service for Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are AWESOME. The technician assigned to me was great, amazing communication and they mounted my 77" OLED in literally less than 30 mins all perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are very knowledgable and helpful. They mounted our tv quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted and Installed New TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Class Experience! Great teamwork demonstrated! They were very efficient and knowledgeable, were able to reset and problem solve system to my needs while explaining details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed my TV was very professional. He was on time and he did not waste any. The install is perfect. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 77” OLED IS A FANTASTIC TV. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents once again were great. All 3 tv and sound bars mounted and hooked up. Asked if I liked the height on the tv before drilling and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fast and no mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure the tv was not going anywhere. After mounting the bracket he applied weight to ensure the tv would be secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Patrick were the best. If I could give them a 10 star review I would,they went above and beyond. They were friendly, efficient, and showed they cared about their work. Very professional in a friendly way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unstalled mount, mounted TV and helped set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service. The person who installed our TV was very professional and knowledgeable. Also he installed our TV quickly and we haven't had any problems at all!

    I would recommend this to a friend