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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1209 Showing 24,161-24,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good and fast and on time.^^^^^^^^^^^^^^^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up all my devices to it. They did it really fast and now I don't have to worry about it falling off the wall because I did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and prompt service, helped my elderly parents get their new TV mounted with assistance to show them how to use it! Will definitely call Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on when he was coming. He was so helpful, kind, organized and efficient with his time. I was so thankful for his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation and profesional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing. I was very satisfied with the work and about three people showed up and they got the job done supper fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a wonderful job in mounting our tv. He moved it from the living room to the den. Very neat, cleaned up after him self. The Geek are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. They were on time. A very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very professional and polite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and polite. They were not in a hurry and were very careful when mounting our 75" TV. I definitely recommend Geek Squad for your TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his assistant were very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication service. From making the appointment to the Techs. Communicating with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. Very professional, informative and helpful when asked question. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to have the T.V. hung in my Daughter's Room. It gives her much more room to walk around. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came in and assessed our situation. They had to reorder the tv and assessed we needed a receiver and did it all with a smile! They came back and installed the next day! Great service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When they're gone they're gone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen arrived a little early for their Friday appointment and got right to work. They had the TV set up, tuned in and everything ready to go in a very short time. I have hearing aids and they are hooked up to the TV. My wife uses the surround sound, there is a lag between my hearing aids and the surround sound which makes me hear an echo effect. I called the installers (as instructed) on Monday and again on Wednesday, that was a week ago and still nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service from the Geek Squad (Victor and David) when they delivered and installed our TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. installation for my 82" Samsung was quick and professionally installed. The only downside was the timing. I choose from 9am - 12pm but they came a little later after 1:00 pm. Other than that both installers were knowledgeable and guided me with my tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Done Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, like always. Prompt and to the point. They explain each and everything to you and make sure you understand how everything works;)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who installed did a great Job. Had trouble with geek squad customer service. Had to call mutiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and got the job done perfectly. No mess and very prompt on getting the job done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we got an appointment that part was difficult but once the appointment the techs team that came were great.

    I would recommend this to a friend