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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1210 Showing 24,181-24,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it moves and goes up on the wall. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew did a great job and took the time to make sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the color. The guys that installed the tv were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with mounting my tv and explained the entire process. I am very satisfied with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked on the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire experience with Best Buy and the Geek squad was outstanding from start to finish. I would highly recommend both for your purchases and IT support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung 65” tv that was installed by Best Buy geek squad which was installed quickly and professionally.. Very pleased overall with Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of installation but failed to set up a single remote control for TV. Told me it was not possible to use one remote. I set it up shortly after the technician left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has The Best Customer support out rhere

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am very happy with everything i have Recieved from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with lots of mobility. Super team of Brandon and Nestor did the installation. Great Job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with the attitude and lack of interest.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad refused to put new mount up on brick. Connected speakers but did not put in back of tv but in cable. Cannot get sound for youtube or facebook. Said didn't have a long enough cord but went down to other tv and found it. Said we didn't need it that for our purposes the cable was good enough. Sound not in sync and can't adjust with cord in cable box. Can't find the hole in back of tv with current setup. Seems the team does not receive the copious notes left for them so they arrive not prepared to do work. would like to get the sound hook up changed. after several cancellations finding the situation interminable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount firbtv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all components, tv wall mount, cables and tv to the wall. They were very professional and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new Samsung tv. They made sure I was comfortable using the remote. I would say the service was quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid bracket- this was our first wall bracket and it holds solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by Geek Squad on tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did an outstanding joy of installing and mounting my tv. He explained everything in detail and made sure that I knew how to work things on my smart tv. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount worked perfectly with the new OLED TV and the installer did a great job installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad on time and quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did an excellent job. they were knowageable curtious and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a hp all in one computer and I love it. Haven't purchased a computer since 2007 so I was due for a new one. Am extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super friendly and worked fast and efficiently. Was definitely pleased with the work and they even changed some settings on the tv to improve the display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall and connected to the sound bar. The best team ever. Thanks

    I would recommend this to a friend