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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1210 Showing 24,181-24,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting my 75 inch sony tv. All hook ups were made and tested before leaving. The team was professional and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was the perfect fit for the space. It offered enough access in case cables needed to be replaced in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my two TVs.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great service.. I definitely recommend geek squad to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and quick to set everything up. They had all tools required, cleaned up before and after installation, and briefed us on what they did and the operation of the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was excellent, very knowledgeable and made sure everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Great job! Gage and his co-worker are a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly completed and safely. Thank you both.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the team and professionals. The best teamwork I have seen in many a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Becareful of hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and it was well done. Prior to the agent calling, he asked if it was over a fireplace and I mentioned yes but the fireplace is not in use. We were charged an additional fee for mounting the TV on the wall over the fireplace. The task was quick and wouldn't have been any different if it wasn't over the fireplace. I'm rating this a 3 star because of the hidden fees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More Space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to have the T.V. hung in my Daughter's Room. It gives her much more room to walk around. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time and very friendly. They set up very quick and connected to every thing that needed to be connected. Could have put a cover on wires to give a finished look but they did tie the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" tv and connected my soundbar quickly. Also explained previously unknown features. Great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our agent installed our tv and was very clean and knowledgeable of his job. Very nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony it is the best for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV one of the best,the colors,the I got it for the best price, thank you so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of installation but failed to set up a single remote control for TV. Told me it was not possible to use one remote. I set it up shortly after the technician left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and friendly. He made sure all my devices were connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Geek customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installed my tv. They even set up with existing equipment bought previously from Best Buy. Be sure to add service plan to your new tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we got an appointment that part was difficult but once the appointment the techs team that came were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Porfessional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, courteous and professional. They were focused on making sure that I was satisfied with the service, I very much appreciated their approach.

    I would recommend this to a friend