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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1210 Showing 24,181-24,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & mounted it. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time. Wonderful install. Left area clean. Would highly recommend this Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant came to the house on time, clearly indicated what we needed. The installers were professional and accurate and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who set up our TV were great! Very helpful in setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. He was very efficient. He was very mannerly and he cleaned up everything behind himself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work mounted right and in a short time very professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job installing my new tv and making it work in the limited space i have. they also helped me get my old tv ready to donate to goodwill. thank you so much guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addy did a wonderful job taking care of our hookup and resolving issues with the operation of our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount fits perfectly, swivel well and pivot correctly for my angle since the tv is mounted high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is phenomenal. Both techs were more than friendly. Easy Process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good team that installed our TV and sound bar! Very professional and courteous and on time and finished the job quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic duo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daryl and Dominic were so professional and knowledgeable in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were polite and neat. Took time to help me set up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was great and easy, just let them handle the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy,simple, job done!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend trusting the Best Buy experts to mount your tv. They are early and on time and very thourough with their work and are patient about your concerns with where your tv goes on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happytvsetup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did requisite job of hooking up tv and sound bar replacing former tv to drop line cable and mount purchased in 2013. Definitely was not a DIY for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doyle

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the T V and had to move the mounting bracket in record time and reconnected the sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of installation but failed to set up a single remote control for TV. Told me it was not possible to use one remote. I set it up shortly after the technician left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ebony is the best tech! It took three times to get me set up properly. She is knowledgeable, can offer ideas, a wiz at programming, and practices safe guards against COVID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service and the level of expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim was great and professional. you knew exactly what to do you know what type of chords I needed he set up everything perfectly explained everything he was a true gentleman.

    I would recommend this to a friend