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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very helpful, not only did excellent installation but showed me how the smart TV worked and how to use my spectrum app to get my channels through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation on existing wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expedient and efficient crew. Connections and set-up completed in minimal time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and recommendations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and customer friendly service provided. Kudos to the team to give suggestion of the wallmount to be used for our 75' as the one we had would not be safe. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, thank you. I'm sorry this review is late but from what I remember everything went smoothly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we got an appointment that part was difficult but once the appointment the techs team that came were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Service was Great and they was very helpful explaining how to use everything. So glad I had Total Tech with them well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in mounting my TV and soundbar, initially we got a wall mount which is not suitable for setting up and still they rescheduled and came for in for another day to get this job done, Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to have the T.V. hung in my Daughter's Room. It gives her much more room to walk around. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, delivered and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents delivered my new TV, took the old one down, mounted my new wonderful TV no mess, no fuss and took my old TV. Very happy with the Best Buy agents.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    The installer was awesome NOT the extra $$&

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. Friendly and worked fast. Was not told on the phone I would need a kit for the wall and long power cord. I am really disappointed that I had to spend an extra $150.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad--the best choice to wall mount tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were toward the end of the time we were given to expect them but they also called ahead to tell us they were running a bit behind. Once they arrived they accomplished the task quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek Squad did an awesome job with the removal and install of our new mount and TV. Extremely helpful with all our questions. Would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing. They were very knowledgeable, professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, performing as expected, secure product, movement is as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession and courteous, did everything requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on living room wall and cables organized and setup completed properly. Very pleased except for a little dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think about it, Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers hung our TV on a brick fireplace and didn't make a mess!!! They actually made it look easy and the set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed our TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and efficient in his work. We were very pleased with his ability as he demonstrated he knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything that they were going to and when it was time to mount the tv’s they asked how high you want it and where on the wall you want it awesome work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came on time but was delivered to the driveway and not my door. Two parts were broken upon opening the box but Sauder is replacing the parts

    I would recommend this to a friend