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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting my new Sansung 85in TV. They were extra careful to not damage any of my walls or furniture. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable team. They came in and took care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was unpacked, setup and streaming services verified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech support is a bonus as the costs to have stuff done are low. my only issue is that the sales staff arent as knowledgeable as the tech so i ended up having to purchase stuff from the tech and returning stuff which i didn't need which is a customer service nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men knew what they were doing for in my house the studs are very hard to find,They managed to find them and installed the wall mount for my new Sony tv and the t.v as well.Couldn't ask for a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install gentleman was fast and professional. He called ahead to provide an ETA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health conscious and quick installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came to my house and one man quickly installed my TV while the other stood at least six feet away and did nothing. 5 stars for adhering to COVID protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An other great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and did another great job. The tech even cleaned up after himself. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession, friendly, and knowledgeable. The team member made it a smooth pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely professional!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and didn't want to mess around with mounting my tv. The geek squad install agent showed up on time and was very professional! The service did not take very long and it looks great!!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy reps the good job at placing and mounting This television, my grandson says he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Mark, mounted my newly purchased 4K tv, along with a fire stick and sound bar meticulously along with a comprehensive tutorial on how everything works... Much Appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Crew!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Thank goodness y’all had a back up mount on the truck. The mount I purchased would not work. Great installing team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are very knowledgable and helpful. They mounted our tv quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geeksquad TV and Wall Mount Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They explained everything and set up the cable and the sound bar and cleaned out all the debris as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my smart tv and connected it to all my devices. They made sure I knew how to operate the tv using the remotes for my tv, cable, and blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv professionally & quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were professional and quick. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job! I enjoyed working with them and was happy they suggested a sound bar mounting device as opposed to drilling more holes in my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Accurate, and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and provided excellent service. Very professional in their approach and clear in their communication regarding what would happen and when.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service from the Geek Squad (Victor and David) when they delivered and installed our TV!

    I would recommend this to a friend