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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1212 Showing 24,221-24,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Very professional and got the job done in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted 77" TV and setup sound system at designated date and time. Provided a quick review on how to use the system and answered most my questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad arrived on time and was fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrive on time and installed my TV exactly where I wanted it. They were pleasant and took the cartons away and set up my old TV. I have already recommended them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and got the job done perfectly. No mess and very prompt on getting the job done correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I came in to get information on mounting my TV, the guy I spoke with was very helpful. My concern was that I wanted the TV mounted with all the cords hidden. He directed me to an installation package I would need as well as a TV mount. Fast forward to installation day and the installers have already drilled holes for mounting and inform me that the HDMI and optical cables can be hidden, but not the power cord unless I "buy up" to the package that will provider this service. This seems like ambush sales tactics. I knew what I wanted the finished product to be so if I was made aware of this in store it wouldn't have been a big deal. Otherwise, the installation looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TO THE RESCUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great !! Professional, Courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Geek Squaders!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came, as scheduled,...and said, "wait, your walls are too fragile,...to presently hang this TV." I told them, shortly,...we'd be moving! They were helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breezy installation with friendly service. We had no issues as they were very professional with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in the Geek Squad to install and mount the new 43" Samsung TX since I didn't want any wires showing. The TV was installed using wireless receiver mounted to back. Plan executed and a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & Jordan provided excellent service with my mounting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all the necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend them to anyone great for putting in your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Painless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with delivery and installation. No complants!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Knowledgeable and pleasant tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech was exceptional. Knew what was going on,smart,efficient,perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the T V and had to move the mounting bracket in record time and reconnected the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, 56” or Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very satisfied with the installation. All of our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent for big tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivery was worth every penny especially if you have a big screen tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on living room wall and cables organized and setup completed properly. Very pleased except for a little dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service agent did an excellent job of mounting both our tvs! I would highly him. He was very competent and extremely personable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, thorough installation process by technician. Took a little longer than anticipated, but primarily because he was left to work by himself to mount a 60 flat screen and wall bracket. Ultimately I was satisfied with the installation and would not have wanted to attempt to install on my own.

    I would recommend this to a friend