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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1212 Showing 24,221-24,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Wall mount setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people -- they even set up an antenna for the TV because we didn't know how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like speedy squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly staff. Very knowledgeable and spoke with me throughout the entire process. Literally had the tv mounted and ran wires within 20 minutes GEEK Squad rocks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breezy installation with friendly service. We had no issues as they were very professional with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung 65" TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job mounting my 65" TV using a Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when scheduled and Professionally installed in less than 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 82" Q80 Samsung TV and connected it to my Comcast router. He was very courteous and made sure I knew how to operate the remote to get full use of my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand and deliver with this ultra strong mount. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and asked me about placement of my tv and if I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan from Geek Squad was an excellent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan installed my large TV on the wall with expertise and tested the mounting and tv to ensure it was working properly. He is very knowledgeable and I was impressed. Five stars to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently installed the mount and placed my TV on it. I was glad that Best Buy offers this convenient service — saving me from having to hire someone else for the tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They helped our mom who is 84 so she could undersstand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the ONLY way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was the BEST. Installed exactly how we needed it and took the time to do a “using Smart TVs for Dummies” tutorial for us “non-techie” TV watchers. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine. I really like it. Quick installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quickly but didn’t install firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband waited for them to ask about our firestick being installed before putting on the wall and I got involved trying to help installers get the charter tv installed so she forgot. Tried calling to get someone to come out to put in in the TV but couldn’t get past the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up the tv. Technicians Did a great job. Very attentive and detailed They also gave some advice about the tv location Very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and knew what they were doing!! I bought 2-65" TV's and it took a little over an hour to mount both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single time I have called Geek Squad to our home for service, they are on time, professional, and efficient. They do an excellent job and always show up ready to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the 200 yearly sub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeee beat buy total tech its the BEST. and 100% worth the money it pays for itself. Great service and employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service to mount our 65" TV on the wall is money well spent. They also hooked everything up, made sure it was all in working order and showed us how to navigate with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank was awesome!! He did a great install, he walked me through how to maneuver my t.v. ad well as remote control.....the whoke experience was very informative!

    I would recommend this to a friend