Customer Ratings & Reviews

The agent/tech was friendly and timely. The install process was smooth and I am really happy with the process and outcome.

My second TV install with mount and very pleased with the Geek Squad. They are very efficient and I would use them again.

excellent customer service from the Geek Squad (Victor and David) when they delivered and installed our TV!

Great service professionals in setup and instructions. They also maintained the cleanliness of the work environment.

The geek squad agents did a good job & were professional & personable. I think there is a problem with the sound bar & sub woofer that I hope they will adjust when they come to calibrate.

This was second installment for this 70”. Boards were not easily located so it took them a little while. Eventually they were successful, hanging the tv right where it should be. Great job guys!!!

Techs (2) showed up on time, mounted 55" tv on wall of lanai with no problems or complications. In & out in about 30 minutes. Very friendly and professional.

Quick and easy. Completely thorough and clean. Went above and beyond to ensure exceeding our expectations. Would use them for any kind of installation.

I watched as the agents quickly installed my new TV and soundbar, programmed the remote, and updated the software. Excellent work! Thank you!

Fantastic job of mounting. I will use the geek squad for my next Tv installation.

Great job and the installers were super helpful in explaining all of the features! I have used the team twice and will again in the future if needed! Thanks!

The agents mounted my TV and connected to devices. They were professional and knowledgeable. They did a great job!

The staff were very friendly and professional. My only gripe would be that I had to pay an extra unexpected $100 out of my pocket because they installed my TV on top of my electronic fireplace. Not the staff's fault, but I wish the website would have asked this question.

Arrived on time and got the job done perfectly. No mess and very prompt on getting the job done correctly.

The guys from the geek squad were fantastic! Very prompt and the communication was 1st class!

They installed the T V and had to move the mounting bracket in record time and reconnected the sound system.

The Geek Squad technicians installed my new television and mounting bracket in record time, and they were pleasant and courteous every step of the way. They even laughed at my bad jokes.

Excellent installer. Super suggestions, set-up and explained usage questions. Very efficient but not rushed. Left with place totally clean Great kob.

This was a huge waste of time and money. If you are at all handy, just hang your TV yourself. Our TV was first hung lop sided, and we had to argue with the tech to fix that. We received no guidance after the installation on operation of our mount or tv functionality, and they did not put the wires through our wall as we had been told would happen. After the tech left, we realized it was not-centered over our fireplace by multiple inches. After an hour on the phone with customer service, we were able to schedule a time a week later for the tech to come back out. The tech was 3 hours late to our second appointment window, and was extremely rude about having to come back out. He made adjustments to our mount and fixed the issue, while complaining that corporate hadn't passed along a message to us on how to fix the issue ourselves (in fairness to him - they hadn't). While our issues were eventually resolved, this service was NOT worth the hassle or the money.

Geek Squad was excellent when installing a larger TV (65"), especially during the winter months. They come prepared and are very professional. Highly recommend them.