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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1214 Showing 24,261-24,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and complete installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came at the correct time, installed my TV and Sound Bar on the wall, and set up the WiFi and remote in no time. They showed me how to operate and asked if I had any questions before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent in setting up my new in home theatre. They showed me how to work my new sonos sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount firbtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all components, tv wall mount, cables and tv to the wall. They were very professional and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV, great price during Black Friday and great Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. They were on time. A very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service timely knew what he was doing and very personalble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent/tech was friendly and timely. The install process was smooth and I am really happy with the process and outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV install with mount and very pleased with the Geek Squad. They are very efficient and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record breaking set up time by the geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in less than 30 minutes and set it up to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're Pensioners... Can't do without the great service provided by the Geekie squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient and followed through due to cable and tv capability issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They delivered and mounted my new 85” Samsung on the wall, hooked up the sound bar, all devices and made sure everything was working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who installed did a great Job. Had trouble with geek squad customer service. Had to call mutiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication service. From making the appointment to the Techs. Communicating with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installers (Geek Squad)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely professional. With knowledge and experience with setting up your home theaters systems. Quick and courteous. An willing to answer questions on the fly. I would not hesitate to call on them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel were on time, provide info covering the installation and showed me how to operate the TV/mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service in a very long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that installed my TVs were very professional and courteous and went the extra mile. I didn’t think that type of service still existed. I’m very grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb. He explained everything and set everything up. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly mounted my 70lb TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon entering my home they covered their shoes. They got the job done and would not accept a tip for their services. I am extremely pleased and would recommend GS to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents were polite and professional. They installed my TV quickly and were patient enough to go over TV settings, features and controls.

    I would recommend this to a friend