Customer Ratings & Reviews

The guys were great. They arrived on time. Mounted the tv and set it up and cleaned up quickly.

Service was very good, product is outstanding, installation was very efficient

Mounted my 85" tv in less than a half an hour. Super professional and friendly techs were great

The agents mounted my TV and connected to devices. They were professional and knowledgeable. They did a great job!

I was given a 4-hour window in which to expect the installers to arrive. After four hours of no contact, I called, and all they said was that they were running late, as if I didn't already know that. They finally arrived, without a call that they were on the way, 2 1/2 hours late! They were not professionally dressed, nor did they have any Geek Squad ID. The one man who arrived had a t-shirt that was way too short, and his stomach hung below the shirt and over the top of his gym shorts. Then he kept using the shirt to wipe his face with it. He decided, with very dirty hands, to put the TV on my new white sofa, and left dirty marks. The two men kept sliding metal pieces and tools across the top of my new black credenza, and put numerous scratches on the top. While installing the TV, they told me about two lawsuits they were currently involved in due to their work!!! They did clean up after all was done, but did nothing about the black spots left on the sofa or the scratches on the furniture. They had unplugged our soundbar, cable box, etc., and did not set that back up; they turned the TV on and off and left. The TV is not level due to the wall mount they installed. I gave this one star because negative stars were not an option. For $250, I expected much better service. Next time, I will let my 5-year-old grandson do the installation.

Great service professionals in setup and instructions. They also maintained the cleanliness of the work environment.

This team did a great job of mounting my 65" Sony. Well worth the money to do it right. They know exactly how high to mount and made sure it was just the way I wanted it. So happy with my new tv,

The agent that connected my TV was great. He was curtious and knowledgeable.

The technician was very knowledgeable and had no difficulty mounting the tv

Two guys showed up to mount a tv but I didn’t realize I needed a bracket to mount my Sonos soundbar. One of the guys had the part in his truck. They set it all up and were on their way in 45 min.

My tv was mounted on a stand and connected to home WiFi and home theaters to my satisfaction

Great service. This is one of the best combined features of total tech membership. Highly recommend

The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

Very good work by the man who installed the TVs. Very friendly to walk with.

The Geek Squad was fantastic! They worked quickly, efficiently, and with joy.

These guys are quick and know what their doing I Neil always recommend them no matter what it’s for

I have had Bbuy mount 4 TVs in my new home and each one was flawless . Skilled professional staff measured and taped to insure level prior to drilling . Kept us informed the whole time for comfort

The Geek Squad were courteous and they even have a covers for their shoes when they came in to install my TV. They even went back to their store to get the other TV mount I need to mount the TV I replaced.

The Geek Squad provided exceptional service. They mounted a Sony 75 inch tv in our master bedroom in less than an hour and cleaned up before they left. We will be using them again!

Everything went well, thank you. I'm sorry this review is late but from what I remember everything went smoothly. Thank you.