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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1215 Showing 24,281-24,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addy did a wonderful job taking care of our hookup and resolving issues with the operation of our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An other great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and did another great job. The tech even cleaned up after himself. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that helped mount my TVs were extremely professional, quick, and efficient. I was happy with the quality of service and how polite and courteous they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They called me about two hours before the installation time and started a hour early. The Geek squad was quick and clean-up after themselves. Great Job Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great to set up the 98" TV. Don't try it yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75in TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddy and his assistant were extremely professional. They arrived on time, were very kind and thorough with their work. Their craftsmanship and neatness were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was a pleasure to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that worked on my set up was most pleasant and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as expensive as I had thought and just to have it done and not worry was great. An easy schedule and the crew were great and helped setup the new tv and explain how some things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent with regards to a tv mount. It's sturdy and highly functional. I don't believe that I could have a selected an alternate product that would have served my needs any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession, friendly, and knowledgeable. The team member made it a smooth pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I spend was to have the Geek Squad mount our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly completed and safely. Thank you both.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the team and professionals. The best teamwork I have seen in many a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did and out standing job! They where very complete and careful. Answered all my questions and made sure I knew completely about the TV and how to operate. I am so happy I had them install the T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Greek squad . Very friendly people , the to men game into my place . Mounted the wall unit and mounted the tv less then an hour . Cleaned up and left me with a smile .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people. Did a really good job putting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with excellent expertise. I am very happy with the professionalism of the gentleman. I would recommend Best Buy to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bad on the Fireplace mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn’t install my mount over my fireplace couldn’t find the studs and neither could I all good very nice and professional young men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was right on time and followed my instructions on hanging the tv stand on the wall. Very nice person. Extremely pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, On point!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, perfect mounting and syncing the tv to the cable arrangement. Great advice on other things. Impossible to be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great showed up on time and were very helpful on instructions for new TV. Also, cleaned up and did not leave a mess.

    I would recommend this to a friend